r/unitedhealthgroup

I started as a 22 in a call center role. At the time, they factored COL with pay, so I came in making $19 / hr while I had people in my same training class with less prior experience starting at $25 because they lived in NYC.

When I took the job, I was unemployed and this was the first offer I’d seen in months, so I took it. When I took the position as a 24, I was coming from the phones so I would have literally taken a pay decrease to get the job.

For both offers, I wasn’t really given space to negotiate, and I assume that’s by design. Just a call from an offshore recruiter: we’re giving you an offer, here’s this, you’ll need to do that, you’ll be starting on the first, the pay is xxx, we’ll send you an email just fill it out and send it back. It’s all very impersonal and very binary. There’s nobody up front to talk to, it’s just a process.

For the first time since I got here, I’m not desperate. I’m also easily on track for a 5 and in the least arrogant way possible, I have quite literally redefined what my team can do within the year I’ve been here. Our entire team received no pay raise this year. Not even the insulting $0.08 / hr they handed out last year it was just a straight up “yeah no raise this year”. The only way I’m going to up my pay is during transitions like these, and now I feel like I can prove I’m worth it. Especially considering the job I’m going to has the same job description and appears to use the same tools I’ve already souped up with my own scripts.

Pay range for 24 is $42,400 - $75,800 and I’m currently at $54,000. 26 is a guaranteed pay raise already, running $60,200 - $107,400. But I’m happy with my team, I actually like my job, and I excel at the work in a very serious way. I want to ask for $90,000. Anything below $85,000 I’d walk away.

Does anybody have experience negotiating on pay when given an offer? I assume they’ll do it the same way they always have, so would I just tell the recruiter at the time of the call I won’t settle for less than $90,000? Or respond to the email and reject the offer? I keep playing the previous offers in my head and it felt air tight at the time, but I also wasn’t looking. What does this process look like here?

Would it be appropriate to ask in my interview what the budget is for the role, and would they even be honest if I did?

Been with current dept and position since Jan 2023 - consistent performance On my way to my 2nd or 3rd 5 performance rating, but frequently rejected for all internal job postings regardless of grade level, and qualifications. Applied to hundreds of positions and nothing, but when I was applying aggressively before U got this job I would have interviews every week. I was even denied for a team lead position within my own dept because “i didn’t meet the qualifications” when i not only met the required qualifications, but the preferred qualifications as well, and wouldn’t need to be trained since i already work in the dept. no one was hired for the role though, so i figured it was a ghost posting. Spoke to my supe and she didn’t even know I applied meaning the resume didn’t even make it to her desk. Thinking of leaving and coming back at a higher grade level because I’m not seeing the pay increases I should be. Anyone else experiencing this?

Have an offer for a non finance role. No access to company finances. I see a drug test and standard criminal / employment / education in the background check paperwork but then see in a general authorization form I signed off on that they may run my credit. Do they check credit? Thanks.

I like my role and what I do, but wish pay was higher. Currently as grade 25 @ $30 and got only 0.7% last raise. Trying to get to $35 at least but doubt I’ll get there with raises. Hoping if I come back with an offer, that they match it.

I had a few questions about the hiring process. Does anyone know the timeframe for to hear back after the assessment? What’s the average pay for a Clinical Administrative Coordinator based in Texas?

I applied for a position on June 30th. Had my initial interview with a recruiter on July 9fh, and then a second Interview in person on July 27th. Hiring manager told me they were still interviewing, but at this point I’ve kind of already accepted that I didn’t get the position. The status on the online portal has been stuck on “Additional interview in progress; under review” that was updated when I received the invitation for a second interview and then it was updated again this morning. Just going by the updated date next to the status. Anyone know if the updated date means anything? I have not received anything from them yet. I’ve reached out to recruiter and hiring manager but was no response as of now. Thank you!

I feel like this company has a lot of micromanagement. It seems like every little mistake or minor issue can lead to a call-out, which can be really stressful and make you feel like you’re constantly being watched.

For those who are currently working here or have worked here before, what has your experience been like? Do you also feel that there’s a lot of micromanagement and frequent call-outs, or is it just my experience? I’d really appreciate hearing your honest thoughts and experiences.

I have joined optum recently as senior data engineer in g26 grade with 26lpa fixed but I gave interview for g27 and my grade was downgraded as explained by hiring manager it will impact team dynamics but compensation will be close to g27 as accepted it. I am eligible for appraisal cycle next year as I joined by june end. I was said that i am at the ceiling of my grade and I may or may not be pushed further compensation in same band and for g27 promotion i should serve some tenure for eligibility. So anybody from optum can let me know what likely can expect to happen in this case.

So i have worked for optum for about 3 years and they have done me wrong with wages. I have had issues with my equipment that required me to troubleshoot multiple days with IT. my supervisor said optum only pays 1 hour for outage and im pretty much screwed for the rest of the time. I am ao uneasy about this because per law, you have to be paid for any hours you are on standby or working to troubleshoot. I am so over this company for so many reasons but this has pushed me to the edge. Any advice

Hey guys do full time employees have dental insurance options, what is the plan like and what’s included. I believe I saw implants being included, desperately need some dental work. A lil anxious about finding out if someone knows. Thanks.

Do they drug test for THC for a remote role? I’m seeing different information in previous posts. I am in a state where it is not legal by any means. Thanks!

So earlier this year, I transferred from a part-time position to a full-time position. The part-time floating holiday hours followed me over. BUT, when i asked my sup for clarification, she told me I only have the original 5 hours to use this year. Then next year I will have 8 hours to use. I feel like this is BS because as a now full time employee, I should be getting full-time benefits. I am 100% willing to forfeit the 5 hours. Also, our health coverage is crap 😆

What is the policy to find internal positions inside UHG before 12 months? I see that you have to let to your manager know of your career interests before applying?

Is there any risk to applying before this rule? Has anyone gotten fired from applying before this rule if you told your manager about long term career interests not necessarily saying you were going to apply?

Hello, i am considering taking advantage of the capella university tuition reimbursement opportunity to pursue my bachelors in Information Technology - Data Analytics and Artificial Intelligence. Im thinking i would do the flex path.

Has anybody done this successfully and can speak to the experience? Is it worth it?

Do you apply for the program first, and then submit tuition reimbursement request? Should I talk to my direct supervisor first before doing any of this? Does it truly cover all costs of the program, including books?

Im worried I will commit to this and then mess it up by missing a step.

Thank you :)

Edit: it does not appear that specialty is offered in flex path

I was approved for leave in early June. I received my approval packet with next steps that needed to be taken, one step including having to apply to the state of Minnesota through the new paid leave program. I submitted my leave application through the state 3 weeks after my LOA due to needing to gather more information. I am still out on leave and have yet to be paid.

Apparently - Sedgwick will not calculate or pay me until the state approves or denies my claim. My claim is still pending with the state and has been for weeks. Ive reached out several times with no luck on a timeline.

I still have an approved few more weeks of leave but cannot afford to not be paid any longer - Im out several thousands of dollars (roughly 6000). Im going to have to either return immediately even though I am not well or quit and cash out my 401K.

Has anyone else ran into these issues?

so i’ve been applying to a bunch of jobs on the uhg website n right after the application was submitted i was redirected to a prompt to do an assessment, but weirdly enough when i go on my dashboard or check my email i don’t see any notification to do any assessments, is this a glitch in the system?