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u/dnwr000

r/okbuddychicanery r/FacebookAds r/PPC r/metaads r/breakingbadmemes
▲ 2 r/FacebookAds

Meta took our ad money and told us it's "non-refundable due to various technical and operational reasons"

There's no phone number, no appeals process, no human who can override it. The lesson, if you're advertising on Meta: never load prepaid funds into your ad balance. Once the money is sitting in Meta's system it's theirs, and "non-refundable" is whatever they decide it is that day. Pay per charge with a card instead.

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u/dnwr000 — 3 days ago
▲ 14 r/metaads+1 crossposts

Meta took our ad money and told us it's "non-refundable due to various technical and operational reasons"

There's no phone number, no appeals process, no human who can override it. The lesson, if you're advertising on Meta: never load prepaid funds into your ad balance. Once the money is sitting in Meta's system it's theirs, and "non-refundable" is whatever they decide it is that day. Pay per charge with a card instead.

u/dnwr000 — 3 days ago