JetBlue Frequent Flyer Program Scam
Before you say this is the norm, I will preface with absolute certainty that this is not the case when I’ve flown on other airlines and done the same.
This has happened every time without fail for the past 5 years when I’ve flown JetBlue. I fly JetBlue and want to credit the miles to a different program. It is impossible if you have an existing JetBlue account. I am certain that I have never entered my JetBlue number at any point for any of these bookings. However, either the phone number and/or email used to book are the same as the one on my JetBlue account. There is not much I can do, some people don’t have access to multiple phone numbers or emails. That permanently connects the booking to your JetBlue account. I have screenshots from “manage booking” showing a different airline’s frequent flyer program. I have screenshots of chat with support (before flying) confirming that there is no sign of my JetBlue account anywhere in my booking. All of this and EVERY TIME, it is still credited to TrueBlue. It is almost impossible to get it reversed and takes half a year.
Delta, China Southern, America, Alaska, China Eastern, ANA, Saudia, Qatar Airways, Virgin Atlantic, Air France, just to name a few. None have this problem. Please don’t accept this as the norm. I see this as a dishonest business practice. Honestly, the only solutions are deleting my JetBlue account and/or never flying JetBlue again.