Just started at Rocket. Very frustrated.
So I just finished training at Rocket in Dallas. Today was my first day in production. Got a call from a a client wanting to get a HEL and I had no clue how to use the systems, because the systems training was terrible. Now I feel like she isn’t going to want to proceed because I was stumbling through the call trying to figure out what to do, even though I eventually got her a loan priced out that is achieving her goals. Can any Rocket people here tell me how long it took y’all to get the systems and flow down? I’ve only got one day of production in the books and feel like this is going to be a nightmare.
u/gostros995 — 3 days ago