u/hadestwix

I'm completely stuck and hoping someone has experienced this before.

Back in 2019, our Facebook Business account was hacked. The attacker apparently violated Meta's advertising policies, and both of our ad accounts were permanently disabled.

I fully accept that those ad accounts will never be restored.

The real problem is something different:

My personal Facebook payment profile is now permanently disabled.

I receive the message:

"Your payments are disabled. You can't make payments with your personal Facebook profile."

Because of this I:

• cannot create a new Business Portfolio
• cannot create new ad accounts
• cannot add payment methods
• cannot delete the old Business because the disabled ad accounts, payment methods and pixel cannot be removed

I spent hours with Meta AI Support, but it keeps sending me in circles. Every response focuses on the permanently disabled ad accounts, even though I repeatedly explain that I'm not asking for those accounts to be restored.

The AI simply repeats the same generic answers, tells me the old ad accounts cannot be reactivated, and refuses or is unable to escalate the issue to a human support agent. It completely ignores the actual problem: my personal payment profile is disabled, which prevents me from creating any new Business Portfolio.

At this point, I have no way to contact a real person at Meta, and I'm effectively locked out of Meta Business because of a hack that happened seven years ago.

Has anyone experienced this?

• Were you able to get your personal payment profile restored?
• Is there any way to reach a real Meta employee?
• Is there any hidden support form or escalation path?

Any advice would be greatly appreciated. I'm honestly out of ideas.

Three years ago, I became a father.

Like many parents, I quickly realized how many little moments disappear forever. The funny things they say, the first drawings, small adventures, random thoughts... I always wanted to keep them, but life gets busy.

At first I used Word to write everything down.

Then I connected it with ChatGPT and slowly added small automations. It worked for a while, but every few months something broke. APIs changed, integrations stopped working, or something else failed. I found myself spending hours trying to figure out why it had stopped working instead of simply recording memories with my daughter.

I needed something that would just work.

I didn't want to keep rebuilding my own system every six months. I wanted continuity—a place where I could save memories without worrying whether the whole setup would still work next month.

So I decided to build the app I actually wanted to use.

Now everything is in one place. I can add memories in seconds, use voice instead of typing, attach photos, and build a beautiful timeline of my daughter's childhood without thinking about the technology behind it.

I'm genuinely proud of what it has become because it started from a real problem in my own life—not from looking for a startup idea.

It's called Evermora (https://evermora.app), and today it finally feels like the product I wished had existed three years ago.

Thanks for reading.

I'm completely stuck and hoping someone has experienced this before.

Back in 2019, our Facebook Business account was hacked. The attacker apparently violated Meta's advertising policies, and both of our ad accounts were permanently disabled.

I fully accept that those ad accounts will never be restored.

The real problem is something different:

My personal Facebook payment profile is now permanently disabled.

I receive the message:

"Your payments are disabled. You can't make payments with your personal Facebook profile."

Because of this I:

• cannot create a new Business Portfolio
• cannot create new ad accounts
• cannot add payment methods
• cannot delete the old Business because the disabled ad accounts, payment methods and pixel cannot be removed

I spent hours with Meta AI Support, but it keeps sending me in circles. Every response focuses on the permanently disabled ad accounts, even though I repeatedly explain that I'm not asking for those accounts to be restored.

The AI simply repeats the same generic answers, tells me the old ad accounts cannot be reactivated, and refuses or is unable to escalate the issue to a human support agent. It completely ignores the actual problem: my personal payment profile is disabled, which prevents me from creating any new Business Portfolio.

At this point, I have no way to contact a real person at Meta, and I'm effectively locked out of Meta Business because of a hack that happened seven years ago.

Has anyone experienced this?

• Were you able to get your personal payment profile restored?
• Is there any way to reach a real Meta employee?
• Is there any hidden support form or escalation path?

Any advice would be greatly appreciated. I'm honestly out of ideas.

I'm completely stuck and hoping someone has experienced this before.

Back in 2019, our Facebook Business account was hacked. The attacker apparently violated Meta's advertising policies, and both of our ad accounts were permanently disabled.

I fully accept that those ad accounts will never be restored.

The real problem is something different:

My personal Facebook payment profile is now permanently disabled.

I receive the message:

"Your payments are disabled. You can't make payments with your personal Facebook profile."

Because of this I:

• cannot create a new Business Portfolio
• cannot create new ad accounts
• cannot add payment methods
• cannot delete the old Business because the disabled ad accounts, payment methods and pixel cannot be removed

I spent hours with Meta AI Support, but it keeps sending me in circles. Every response focuses on the permanently disabled ad accounts, even though I repeatedly explain that I'm not asking for those accounts to be restored.

The AI simply repeats the same generic answers, tells me the old ad accounts cannot be reactivated, and refuses or is unable to escalate the issue to a human support agent. It completely ignores the actual problem: my personal payment profile is disabled, which prevents me from creating any new Business Portfolio.

At this point, I have no way to contact a real person at Meta, and I'm effectively locked out of Meta Business because of a hack that happened seven years ago.

Has anyone experienced this?

• Were you able to get your personal payment profile restored?
• Is there any way to reach a real Meta employee?
• Is there any hidden support form or escalation path?

Any advice would be greatly appreciated. I'm honestly out of ideas.

Has anyone else noticed that ChatGPT has changed in Voice Mode since the latest update?

I have only noticed this while using Voice Mode. It responds much more briefly, hesitates a lot before answering, and seems to “think” in a strangely human way.

It also feels much more emotional and less willing to make clear decisions. I described a specific situation and repeatedly asked for a concrete recommendation. The response was basically: “Yeah, it’s a bad situation, you’ll have to see what you want to do.”

When I asked again for better advice, it just repeated that the situation was very difficult.

Has anyone else experienced this specifically in Voice Mode?

​

About a month ago, my life changed completely.

It started with what I thought was just a sore lower back. I assumed it would get better with some rest.

Instead, it became worse every single day.

The pain spread from my lower back into my right buttock and down the back of my leg. Eventually, walking became incredibly painful. Sitting was almost impossible, standing wasn't much better, and sleeping more than an hour or two at a time felt impossible. Even coughing or sneezing sent an intense shock through my leg.

Anyone who's experienced severe sciatica knows this isn't just back pain—it completely takes over your life.

I tried everything I could before considering surgery: anti-inflammatory medication, painkillers, muscle relaxants, physiotherapy, walking, stretching, and simply giving it time.

Unfortunately, nothing provided lasting relief.

Eventually, I ended up in the emergency department because the pain had become unbearable.

The MRI showed a massive L5/S1 disc herniation. The surgeon explained that a large disc fragment had broken off and was severely compressing my sciatic nerve.

Hearing that I needed surgery was frightening.

Like many people, I spent hours reading Reddit posts and watching YouTube videos. Some stories gave me hope, while others made me even more anxious. I kept asking myself if I was making the right decision.

But after weeks of constant pain, I realized I wasn't really living anymore. My days revolved around trying to avoid pain. I couldn't enjoy time with my wife or my daughter, I couldn't concentrate on work, and even short walks became a challenge.

Yesterday morning, I underwent an endoscopic L5/S1 discectomy.

Today is my first day after surgery.

The surgical pain is definitely there. My back is sore, getting out of bed hurts, and I know recovery will take time.

But something surprised me immediately...

The nerve pain that had been running down my leg is gone.

I know it's far too early to judge the final outcome, and I also know recovery isn't always a straight line. I'm sure there will be ups and downs over the next weeks and months.

I'm not posting this to say surgery is the answer for everyone. Every herniation is different, and many people recover without surgery.

I simply wanted to share my experience because, before my operation, reading other people's stories helped me a lot.

If you're currently dealing with an L5/S1 herniation or severe sciatica and have questions, feel free to ask. I'll continue posting updates throughout my recovery in case it helps someone who's going through the same thing.