u/invicta-uk

As above. Bought a laptop, noticed bottom cover was slightly loose and separated, it’s one of those annoying case designs made of metal with a plastic frame bonded inside to clip it together and not enough screws (HP and Samsung do this a lot) so the clips are broken. Box had a visible squash/rip in the side corner and it was well packed - so I don’t blame the store for that. Also USB C port didn’t work - I don’t think that’s related but it’s another reason to return it.

Took back to local store who were polite and helpful, they almost always are and one of the best I’ve visited.

Customer service got in touch and said I had to wait however long for a DPD investigation (usually 2-3 weeks) and I will not be entitled to a refund until then. I argued, said no, I’ve returned it within 24 hours and provided all the evidence needed and don’t have the item in my possession.

Bit annoyed about the whole thing, it’s been over a week now and they’re still making out like this is normal. The agreement is between me and them, what went on with DPD is a separate matter but they say it’s not and demand I “be patient” which I have but I currently have no money and no device.

Anyone else been in this position with them and care to share their thoughts?

Not a massive problem but the hinges on a couple of Elite Dragonfly G3/4 laptops we have are creaky or snappy. So they open fine but at the very moment they are about to move they slightly creek, feels like they’ve dried out.

The laptop itself is well built and otherwise very happy with them; the hinges go into machined metal so not worried about them breaking off the base but would like to smooth this out if possible. Anyone else with a similar issue or know the fix?

Not a massive problem but the hinges on a couple of Elite Dragonfly G3/4 laptops we have are creaky or snappy. So they open fine but at the very moment they are about to move they slightly creek, feels like they’ve dried out.

The laptop itself is well built and otherwise very happy with them; the hinges go into machined metal so not worried about them breaking off the base but would like to smooth this out if possible. Anyone else with a similar issue or know the fix?

I have an RG35XX Pro that doesn’t display anything (but you can see the display backlight on), I suspect the memory card is at fault. Is it normal for not even the charge symbol to display without an SD or with a corrupted one? Just so I can plan to get a replacement card if this is the behaviour by design. The LED status lights do come on.

Thanks in advance

I wonder if anyone can provide advice on how to tackle this - will try to keep as short as possible. We are in the UK.

On 24th December 2024, cat went in for annual checkup and vet alleges they recommended dental work and provided an estimate but we never received anything written, verbal or otherwise. Suspect that being Christmas Eve, they simply forgot to do this or follow-up.

A year later, for the December 2025 annual checkup, we came back and were advised of dental work which was done in February 2026, we have the estimates and communication for this. During that year period, no-one ever asked about dental work from the year before.

Submitted claim to insurer who denied it because they said it wasn't done in 2024/25 according to medical records. Challenged vet at length including their head office who sent back a reply saying they are unable to provide any proof of emails sent or communication made to us (nothing that would exonerate them) and won't issue a retraction to correct the claim being declined. Vet refuses to communicate further and says case closed. Also went to VCMS and vet refused to mediate (they are allowed to refuse). The claim was not massive - under £1000.

Insurer won't budge, have gone to Ombudsman with case but likely they are within their rights on the T&Cs because of the incorrect information vet put in medical notes.

What path of recourse do I have with the vet and how should we proceed? This has been going on for months now. I have sent them an (LBA) letter saying we intend to take legal action if this is not resolved as it's not just the initial claim but also future dental work.

Anyone have a similar issue to this?

I’m on a cruise ship, the internet is paid for but some sites are blocked as is VPN access. I have an exit node configured on my Tailscale and it works after connection for 1-2 minutes but then stops without warning and traffic stops getting through.

Tried both my own exit node (a Windows 10 Plex server) and my friend added me to his Tailnet but same issue with his exit node.

Tor works fine for accessing previously blocked sites but brings its own issues.