u/jimmyjams93

Worst customer service I've ever experienced in my life. Purchased 2 control arm bolts and nuts, that were supposed to be delivered last week. ECS lost it giving it to the carrier. Didn't notify me until I had to reach out to them. They initiated a reorder but no confirmation, order number, nothing. Reached out to them again, they want me to pay for expedited shipping which I already paid for originally. Reached out to them one more time to cancel and they said they need to escalate the ticket to the supervisors... they'll email me back. Never got any emails from them. I just disputed the charge on my credit card and told them to F off.