URGENT: PC keeps randomly restarting — completely stuck
URGENT: PC keeps randomly restarting — completely stuck
I’m seriously stuck with this and need help diagnosing it.
My PC started randomly restarting about 3 days before the SSD/RAM replacement. It would suddenly lose power and reboot during normal use.
The technician told me the old HDD was failing and that the motherboard needed servicing. He thoroughly cleaned and serviced the motherboard, and reapplied thermal paste to both the CPU and the smaller motherboard heatsink.
I then replaced the HDD with a new 256GB SATA SSD, replaced the RAM, and installed a completely fresh Windows 10.
The exact same problem is still happening.
I also tried:
SSD + HDD connected
Only SSD connected
Only HDD connected
The problem persists in every configuration.
Windows boots normally, I log in, and after a short while the PC suddenly loses power, the LEDs go off, and it restarts.
At this point I’m honestly completely helpless and desperate. This PC is extremely important to me, and I’ve already spent money replacing parts and servicing the motherboard, yet I still don’t know what is actually failing.
The problem started before the SSD/RAM replacement and survived:
Motherboard servicing
New SSD
New RAM
Fresh Windows installation
Different HDD/SSD configurations
My specs
256GB SATA SSD
1TB HDD
8GB DDR3 RAM
Gigabyte H61M-S1 Rev. 2.0 motherboard
No dedicated GPU
Intex 450 Techno PSU
Please help me figure this out. I genuinely don’t know what else I can do at this point.