Attempting Email Outbound; But No Clarity on ICP
I'm a developer and a marketer; but I've avoided cold outreach throughout my career. My expertise is mostly on content, SEO, inbound side. Ever since starting my own SaaS, I'm tempted to give cold outreach a serious try. The problem - I do not have any clarity on how to go about it for our SaaS.
About my SaaS:
Our SaaS allows businesses to create white-label community that runs on their own domain, attracts users organically and retains them. We help our clients build the community from scratch in about 3-5 months; and that's the main reasons our early customers chose us over our competition.
The pricing starts at $299/mo.
Cold Outreach Problem:
Currently I'm facing the following problems:
I do not have razor sharp clarity on who our ICP is. Current set of customers came from inbound (our speciality) as well as some of my posts on Reddit. But they are very different customers than the ones we identified: Marketers and Head of Growth, Head of Community at B2B SaaS. The diverse se of customers makes it harder for us to really nail the ICP.
Because we do not know who really to target; we are unable to make any progress with prospecting, writing copy and sending emails.
Following the YC advice, I made a list of about 60 marketers in the B2B SaaS domain and sent personalized emails (all hand-typed!) - However, there's no response yet. I've done 2-3 follow ups. I understand it's too early to judge the success of this; but the amount of time I'm spending in this makes me think if it's really worth following this approach.
As I write this: I believe my real problem is finding the ICP; not the 'cold email'. I'd however like to hear from fellow founders and SaaS operators.
What suggestions do you have for us?