We have recently started using slack, we see lots of apps available to enhance productivity or support it.
I was wondering what people have been using and which have proved to be successful.
Looking to hear from people who have been using these apps on slack.
The new Slack UI is just the worst update I have ever seen.
Happy to share if interested.
I'm thinking about starting a Slack community for recruiters and talent professionals to network, share insights, and help each other out. Nothing product-related, just a genuine space for people in the industry to connect.
But when I looked at Slack's pricing I got confused. The pro plan is $7.25 per user per month. For a community of even 500 people that's over $3,600/month. And I see Slack communities with thousands of members that are clearly not charging dues or running on massive budgets.
So what am I missing? Are these large communities all running on the free plan and just dealing with the 90-day message history limit? Is there a community or nonprofit discount I don't know about? Are some of them grandfathered into old pricing?
For anyone running or managing a Slack community with 500+ members, how are you actually handling this? Wondering:
What plan you're on and what it actually costs you at scale. Whether the free plan limitations (message history, integrations) are a dealbreaker or totally manageable for a networking community. Any gotchas you wish you knew before you started. Whether you considered Discord or something else and why you stuck with Slack.
I want to build this the right way from the start instead of migrating 1000 people six months in because I picked the wrong setup. Appreciate any real-world experience here.
Hey r/slack,
Built a Slack app called FollowUp that solves a simple problem:
Someone says “I’ll get this done by Friday” in Slack… and a week later nobody remembers it.
How it works:
Works in channels, private groups, and DMs.
Important: this does NOT scan Slack messages with AI or automatically monitor conversations. Only messages explicitly marked by users are tracked.
Example use cases:
Looking for 3–5 small teams (5–20 people) willing to test it free for 4–6 weeks and give honest feedback.
Happy to share the install link with anyone interested in testing it with their team.
Would genuinely love feedback — especially if your team already struggles with losing commitments in Slack threads.
We're 11 people. Been on Slack for 3 years. Paying around $180/month on the Pro plan.
Last week a client deliverable almost got missed because the message was buried in a thread that two people were supposed to be watching. The week before, someone didn't see a decision we made in #general because they had that channel muted.
I'm not here to rant, I genuinely like Slack. But I'm starting to wonder if we've just built bad habits on top of an expensive tool or if the tool itself is the problem.
For those of you running actual businesses on it: does it get better, or do you just learn to live with the chaos? And if you switched to something else, what actually changed day to day?
Not looking for a feature comparison. Just want to hear from people who've been in the weeds with it.
Imagine a have two conversations going in separate channels, lets say one is a team channel and the other is a support channel. Both channels have their own members, but the conversation is the same topic. The flow ends up typically being
a) problem is flagged on support channel
b) team member A sees problem on support channel and brings it to team channel
c) team discusses the problem on team channel, with A going back to the support channel for clarification and to provide updates
And I end up with two silos of information.
Now, ideally, I add everyone from the team channel to the support channel, and have the conversation only there. However, the support channel can be high traffic, and I know there might be some conversation started in the team channel.
That said, is there a way to take a thread in the team channel and merge it with the thread in the support channel, so have everyone continue the conversation in the support channel?
THANKS,
I have two desktops, laptop, tablet and phone. I was trying to get everything logged in and synced when slack told me I was "trying to login too many times". So now after paying I have to wait 20 minutes for a cool down? What's the point of FORCING 2fa with a phone if I can't log all my workstations in?
Day 0 and I already have reservations about limiting my access to a platform I'm paying to access. How do you get around this?
Hello,
My company uses Slack as an informal help desk where people can bypass all processes and ask any question at any time. I don't want to get into a debate about how bad of an idea this is... I know, and I don't like it either.
But what has happened is that I need to be alerted whenever someone @ my group in a number of different channels. I've set this up and it works. I also need to be notified for keywords in any channel, so if someone says, anywhere in Slack "AD team, <insert question>" i get notified. I also get DMs a lot from people directly.
What this has created is alert overload, obviously. I get the little slack notification constantly, and I want to customize it so that I can auditorily identify what is happening.
Specifically, I'd like a different sound for DMs, because those are priority.
Secondarily, I would like a notification for mentions to my group.
And of far less importance, the keyword alerts.
Slack doesn't seem to have any customization for notifications other than "Yes I want them, or No I don't want any". Is there a way anyone knows of to create some more advanced customization settings for Slack? I am not asking for a core feature request, I am just hoping I missed a configuration or if there's some kind of bot or plugin or something maybe?
Thanks!
So I'm an employee at a place but interestingly, I was illegally hired and there's a whole shady scheme around so I reached a lawyer and told me to look for evidence, clearly one key piece of evidence is the slack workspace for legal purposes. I don't have administration roles so anyone knows how to get a full backup of the workspace?
Although the easiest solution would be to just show my computer this is something where I can just get kicked out at any time and pretty much lose it all.
No confidentiality agreement signed.
Thank you!
I’ve been using Slack for work and team communication, and I get why it’s so popular. But I can’t ignore one thing… It feels like the more active the workspace gets, the harder it becomes to actually keep track of what matters. Important messages get buried so fast, and I end up scrolling or searching way too much just to find things I know were discussed. I wanted to ask people who use Slack daily: What’s the most annoying part of your Slack workflow right now that still doesn’t feel solved properly?
I added 3 members to my Slack workspace and purchased the Pro plan for all 3 users for 1 year. If I remove 1 member after 1 month, what happens to that paid seat?
Will I get any credit/refund, or can I assign that seat to another member later?
Hey,
I've spent the last few months building InternalQ. The idea: teams upload their PDFs and Word docs, handbooks, SOPs, policies and employees can ask questions directly in Slack and get answers cited from the actual documents.
The real pain I'm solving: HR/ops people at small companies spend hours a week answering the same questions about time-off, expense policies, onboarding steps. Those answers exist in documents nobody reads.
Here's the honest situation: I need 5 active Slack workspace installs before Slack will approve the Marketplace listing. So I'm looking for 5 teams who are willing to actually use it and give me feedback.
What you get:
Anyone dealing with this problem? Happy to answer questions below or set it up with you directly.
Gonna be a fun day for my team....Slack is erroring out when trying to send images to another team member. I lead an art team, so this is going to be difficult.
Image starts processing, then re-processing, which results in the image in the chat box with a red warning icon. Hitting send just gives a notification that the message with be sent to Drafts.
I tried sending a message the Slack team on the website, which resulted in an error message. Slack-Status says everything is fine...not everything is fine.
Edit: looks to be working and Slack-Status is all clear now.
I'm almost finishing up a product, want to understand how are people going about product videos? the videos where you teach your customer on how to use your product? i don't want to put up a video where i'm the one talking. What options do i have? Don't have the budget for video editor either.
Is Slack serious about their customer? Huddle does not work. It has been like this for about an year now and it only gets worse over time.
I feel like Salesforce buys all these companies to ruin them.
Fix your f. issues.
I woke up this morning and all my preset statuses that I can jump back-and-forth to are now gone. It only shows a default. Does anybody know what happened and how I can get it back without having to re-add them all? I tried to re-add them all and they’re still not saving.
Edit: their
A year later, Salesforce again ignored my requests to end the Slack contract and renewed it. Also this time they changed it to one invoice payment and charged me for the whole year. Last year they did the same. They do not respond, just keep taking money.
I have disputed the charge, and I do plan to contact my Senator and some news channels. I have no idea if this is just me that doesnt understand the song and dance of how to cancel a salesforce contract or their AI randomly picks companies to screw them for money.
I am sure they would not do this blanket to everyone but pick 20% of their customers who are more likely to cancel contract and make it impossible to cancel.
Our IT team is 4 people supporting 600. About 2 months ago we got tired of personal DMs being the primary inbound channel and stuck an AI agent in slack to intercept. Not a huge project. Couple sprints of config.
Wins are boring but real. Password resets, MFA, SSO for new hires. Any access request where approval flow is already documented. Most VPN questions unless they're weird.
What it still can't do. Policy exceptions, which it shouldn't. Hardware is manual because MDM isn't hooked up. And the ""it worked yesterday"" pattern where someone genuinely has to look at what changed.
We're on risotto. 18 workflows to set up in the first 3 weeks, not a quick thing. But tuesday mornings went from chaos to boring, which was the whole goal.
Anyone else running an agent in slack for IT? Curious what worked past tier-1.