Anyone in this sub work IT for the NAVY (specifically mail related)? Looking for a contact
This is a last ditch effort. so apologies if this doesn't belong here. I'm an IT manager for my company and I have been trying to find a contact in NAVY IT for what feels like months at this point, to get them to whitelist our domain so they can send and receive email from their us.navy.mil emails to our companies gcc high tenant.
I have spoken to 3 different Navy IT help desks (NESD, DMDC, NMCI) and all of them try to push me off elsewhere. To make this worse, I have no OID number or any kind of affiliation with the Navy. Some of my companies users do though, so all I can do is call help desks and try to talk to someone, but I have no actual way to open tickets. They've told me I have to have my users that also have us.navy.mil email open the tickets, so then my users just get pushed around to other contacts when i've had them try to open a ticket.
I had a rep for one of the help lines try to send an email to our domain and they even see that it's not being allowed from the Navy's side. They can't even send the email out. They initially thought as a work around the senders could change the sensitivity to uncontrolled general but that doesn't work either (had the same IT rep try that while I was on the phone with them), so the Navy IT has even seen this, but somehow no one can get me to the correct IT folks to actually request a whitelist of our domain...
Thanks for any assistance.