site traffic bumps after TV flights but i cant show calls or store pickups. how do DTC brands handle offline?
we run linear for a midsize DTC brand and honestly the online side has been solid, site traffic and online sales both move pretty clearly after flights, thats not really in question anymore. the problem is ops wants calls and in store pickup and i have basically nothing for them there. we've seen what looks like a bump on both but nothing i can point to and say "this is TV" with a straight face. has anyone found a way to show ops something defensible on the offline side or is that just the tradeoff you accept