I saved his life
I was a new night auditor (quick learner as they said)... I started working in May...we were a team of 4...2 managers and 2 basic night auditors lol...we were either with one or both managers...until the day in August where one manager was on vacation...so mathematically no possible for one manager to be with us all week...he had to rest and that makes a night for juste the two of us with no manager...maybe it doesn't seem that much but for those of the night know how the audit can be overwhelming especially for newbies...thank god they prepared us well...but not for what will follow.
For context I speak 5 languages...for this story we need French English and Arabic
Around midnight 2am...my colleague was resting when a client called not feeling good...He explained having a history with gallstones...I went up to check on him. He was in the corridor suffering we called (the equivalente of 911) and I had to translate from Arabic to French, I ended up convincing the person to send a doctor, When he came..I had to translate to French for the doctor and to English for the wife...it was a tough hour....at the end I was mixing up languages speaking arabic to the doctor and french to the wife...I was tired.
The client went well after that and thanked me the next day with a tip..he didn't had to but I did appreciate it... and I was the saviour of the front desk team
Meanwhile my colleague was chilling at the front desk...he was out when languages started piling up lol