Chine not working when doorbell pressed
I have the Reolink video doorbell WiFi which is hardwired with a home hub (non pro model)
The original chime that came with the doorbell stopped notifying us if the doorbell was pressed, so got a new chime which was compatible with the home hub. This is all setup and connected and shows as online in the Reolink app on phone. But as with the original chime no audio is played when someone presses the doorbell, but I can perform the test successfully within the app.
We need the chimes working as they are in different parts of the house and notifications from the doorbell are so slow even when try to connect to view it slow or when it pops on the FireCube, by the time it displays people have gone.
So does anyone know how to get these working, will it be a case of resetting the original doorbell and chime, the new chime and the HomeHub.
Thanks