"Oops. We couldn't load your Power Perks event details. Please check the EDF app for updates." - App is down

I am guessing EDF are having systems issues 😂

I just got this message from them and went to check the app only to find it's completely broken for me. I am guessing one of their backend systems has died.

reddit.com
u/neoKushan — 6 days ago

Axle is fixed and now opt in by default!

To our SigEnergy members

As a reminder, for the past few weeks we have been working to improve the SigEnergy integration, hence why there have been a reduced number of events. We're happy to announce that we've made the improvements we needed and we're now including SigEnergy users in normal grid events again.

You're now opted in by default

From 8th August you'll be included in events automatically, so there's nothing you need to do. If you'd rather not take part, you can opt out on the events page of your Axle account.

NBI Scheduling

Rather than being placed into VPP mode, you will now see your devices enter into a mode called NBI Scheduling. After an event has finished, we will revert you to your previous mode (unless you are in AI mode, see below). However, if this does not happen you can manually revert your mode in your SigEnergy app as you will not be locked into NBI Scheduling.

One known issue

If your battery was in AI mode before an event, we currently can't return it to AI mode afterwards. You'll need to set this yourself in the SigEnergy app once the event has finished. We're working with SigEnergy on a fix and we'll let you know when that changes.

Thank you to the SigEnergy team

A genuine thank you to the SigEnergy development team, who put a lot of work into this over the past few months. The improvements we've made would not have been possible without them.

Thanks again for your patience while we worked through this.

The Axle Energy Team

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u/neoKushan — 2 months ago
▲ 18 r/AxleEnergy+1 crossposts

Axle VPP - SigEnergy update

> To our SigEnergy members > > We wanted to share where things stand with the SigEnergy improvements, as we know a lot of you have been keen for news. > > As a reminder, we've been working hard with the SigEnergy development team to improve the Axle SigEnergy integration, with the aim of reducing post-event issues and moving SigEnergy users to opted-in by default. Things are progressing well, but we aren't finished just yet. > > How we're running the test events > > We're testing in small areas, so not everyone will be part of every test event. If we'd like to include you, we'll reach out directly. We already have your details, so there's nothing you need to do and no need to email us to ask. > > A reminder on the new VPP mode > > As part of the new SigEnergy setup, we put all systems into an updated VPP mode. This version lets us control your battery during a grid event without locking you out. We now only do this once rather than before each event. For new users it happens during the sign-up process, for existing you'll be notified when we put you in VPP mode. > > You're still opted out by default for now > > Everyone remains opted out of events while we test. We're not yet at the point where we can opt people in automatically, so we're holding off until the integration is ready and reliable. You'll keep earning your guaranteed £10 per month in the meantime. > > If you'd like to manually opt in to a test event we tell you about, select 'opt in' on your Axle account events page at least 1 hour before the event starts. > > What we'd ask of you > > Please reach out if you need help with something. Otherwise there's no need to check in for updates, we'll keep you posted as things move forward. Our support channels are very busy right now, so thanks for bearing with us and letting us focus on customers who need help. > > Thank you again for your patience with this. > > The Axle Energy Team

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u/neoKushan — 3 months ago

[2026-07-09] Axle VPP - SigEnergy update

Update from Axle:

> To our SigEnergy users, > > A quick update on your VPP participation. > > As you know, we paused VPP events for SigEnergy batteries while we worked through some issues with the SigEnergy API. We're now moving into a testing stage. > > This week, we plan to onboard your battery into the new VPP mode. This is designed to let us send dispatch commands without locking you out of your battery or changing your settings. > > Over the next week, we'll be running some test VPP events. A few things to note: > > * These may come at shorter notice (at least 4 hours) > * They're more likely to happen during the day than in the evening or morning > * As before, you're opted out of test events by default. There's no obligation to opt in, but if you'd like to help us test, you're welcome to. > > Otherwise, test events will work the same as regular events. You'll still be paid £1/kWh exported, and if a dispatch command doesn't fire correctly, a manual discharge will still count towards your payout. > > We really appreciate your patience whilst we resolve this. If all goes well with testing we hope to have our SigEnergy users back in events by 17th July. > > Thanks, > > The Axle Energy Team

If you're not signed up to Axle, now is a good time to do it! Make sure to grab a referral link from the megathread for a bonus £25.

reddit.com
u/neoKushan — 3 months ago

Sign ups for Axle seem to be working - try joining now

A post on /r/AxleEnergy indicates that sign-ups are working again for sigenergy users! Go and try to sign up.

Axle is a Virtual Power Plant that gives you £1/kWh extra on top of you usual export during assigned events. You give over control of your system to Axle for the duration of the event and they (Theoretically) return control at the end of it. If you're a power user, you can keep control and just choose to export manually (or via Home Assistant).

Don't forget to grab a referral code from the megathread for a bonus £25: https://www.reddit.com/r/sigenergy/comments/1unkxik/the_official_rsigenergy_referral_megathread_and/

Note: We've not had word from Axle that events are running for sigenergy users again, but they've promised the £10/month credit top up regardless.

Axle has confirmed that they're currently testing the updated Sigenergy integration over the next week with plans to roll the changes out to everyone by July 17th.

reddit.com
u/neoKushan — 3 months ago

Areas of focus: CMA nexfibre / Substantial merger inquiry

I received this email from the Competition Markets Authority regarding the VMO2 acquisition:

> Good morning, > > As you may know, on 1 July 2026, the Competition and Markets Authority (CMA) referred the anticipated acquisition by Liberty Global, Telefónica and InfraVia, through their joint venture nexfibre, of Substantial (the Transaction) to an in-depth phase 2 investigation by a group of CMA panel members. > > Today, we published an ‘Areas of focus’ document which sets out the scope of our investigation, including the main issues that we wish to consider in reaching a decision on whether the Transaction may be expected to result in a substantial lessening of competition (SLC) within any market in the UK. > > This document is being published to assist parties submitting evidence to our phase 2 inquiry. It does not preclude the consideration of any other issues which may be identified during our investigation in light of further evidence and/or further analysis, and we invite parties to notify us if there are any additional relevant issues which they believe we should consider. > > See link to the CMA’s case page: https://www.gov.uk/cma-cases/nexfibre-slash-substantial-merger-inquiry > > See link to the ‘Areas of focus’ document: Areas of focus
> > If you would like to respond to the Areas of focus document, please do so by no later than 5pm on Monday 20 July 2026 by emailing nexfibre.substantial@cma.gov.uk. > > Please note, we intend to publish responses to the ‘Areas of focus’ document from merger parties and third parties on the CMA's case page. We therefore ask that you identify information in your response that you consider to be confidential and so would not wish to see published or to be shared with other parties, by highlighting this information dark grey using the ‘text highlight colour’ tool. We also ask that you provide a non-confidential version of your submission (alongside your full submission) for publication (ie with the information you consider to be confidential redacted). Please submit both response documents in Microsoft Word format. > > Kind regards

u/neoKushan — 3 months ago

The Official /r/sigenergy Referral Megathread (And an update to the rules: Referral spam is no longer permitted anywhere outside this post).

Hi everyone,

Lately, the volume of referral code spam has gotten pretty bad. It's cluttering the main feed and making the subreddit much harder to use, especially for new users.

We absolutely recognize that these codes are valuable and we want everyone to continue benefiting from them, so we aren't banning them completely. Instead, we are giving them a dedicated home. To improve overall post quality, this sticky thread is now the ONLY place referral codes are allowed on the subreddit.

How this thread works:

  • The New Rule: Drop your referral links in the comments below. Going forward, any referral codes posted outside this thread (whether in standalone posts or regular comment sections) will be automatically removed.
  • Fair Play (Contest Mode): To ensure everyone gets an equal chance, this thread is set to "Contest Mode." This means the comment order is completely randomized every time the page is refreshed, and vote scores are hidden. There is no "early bird" advantage, so everyone's code has a fair shot at being seen.
  • The Scope: Please note that this applies to ALL referrals. This includes links for Sigenergy hardware purchases, local solar/battery installers, and energy export tariffs (like Octopus Energy).
  • Normal Rules still apply: No spamming your codes, one post per person in this thread, be nice and civil with each other.

I've gone through and deleted a bunch of posts from the last couple of months so if you've previously posted a code or referral link, you'll want to make a comment below.

Thanks for helping us keep the community tidy and focused. Drop your codes below! Don't forget to specify what region they're from as some are region specific.

reddit.com
u/neoKushan — 3 months ago
▲ 13 r/AxleEnergy+1 crossposts

Sigenergy Update - temporarily pausing events fo sig users

Email just went out:

> To our SigEnergy users, > > The SigEnergy development team are currently working on improvements to their API which we will be migrating to. They are in the final stages of releasing this. > > These changes are crucial for two reasons: > 1. Too many of you have failed events because of the current SigEnergy API limitation on how many devices we can put into VPP mode at one point in time - this means you start events late or not at all! > 2. Too many of you get stuck in VPP mode for sometimes hours at a time for a similar reason. > > Unfortunately, until this migration has completed, we have temporarily withdrawn SigEnergy devices from events. You will still earn your guaranteed £10 per month. >
> We have looked into a method of participating you whilst we migrate (e.g. allowing you to manually export). If SigEnergy does not complete the development work by 10th July 2026, we will invest in making this possible, but until then you won't be able to participate by manually exporting. >
> Making these changes is important for the future reliability of the integration. > We hope you understand and we apologise that we have had to temporarily take you out of events (we have tried very hard not to!). > > The Axle Energy Team

Frustrating for me as I use Home Assistant to automate this and it works a treat.

reddit.com
u/neoKushan — 4 months ago