Shout-Out to CarMax Torrance!
As the title says!
Recently traded in my ‘18 Mustang GT for a ‘21 Bronco, which I had transferred from Modesto to the Torrance CarMax. Everything was completely flawless, all of the staff at Torrance treated me great and did not try to upsell me or do any of the stuff other than confirm all of the options I selected myself beforehand.
When the Bronco arrived at the Torrance location, my antsy self went immediately to go look at it even though it was still in the finalizing deep clean stage of the transfer. Sales person allowed me to test drive it and just told me to come back the next day so that all the paperwork was processed accordingly, as well as verified the info for my trade-in.
All in all, I think I spent a total of 1-hour between both days that I was in there. It was a much more smooth experience than even Carvana, which was where I purchased my Mustang during COVID. It was waaaay better of an experience than when I drove off a different Mustang off the lot at a dealer years ago (that was something like a 2-3 hour deal).