u/nuthinlikerubbin

▲ 13 r/NovatedLeasingAU+1 crossposts

Painful to deal with NL company...is this normal?

So I decided to buy a Zeekr 7X Performance Black Edition via novated lease and take advantage of the fbt discount. Went through my wife's employer who is locked with a very large NL company (not sure I can name them here?).
Anyway, this is my first NL ever, and they've not been very good so far explaining how the lease works, how I should make claims etc.

But we've made the application, finance is approved, and they sent the purchase order to the dealer...but for the wrong model. They've sent the PO for the Zeekr 7X Performance in Onyx Black as opposed to the Performance Black Edition (which is a different model).

The NL lease agreement doesn't state the correct model either and I've been calling the NL company for the past 2 days, left messages, sent emails, but they've not responded. Getting tired of this and now I'm wondering if I this is normal?

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u/nuthinlikerubbin — 3 days ago

I've never bought a new car before, always bought second hand. For the first time in my life, I've ordered a new car, expecting delivery in a couple months.

According Consumer Affair Vic, once you sign the contract you have a 3 day cooling off period. However if you accept delivery of the vehicle, then you lose the cooling off right.

My question is when I go to accept delivery of my new car, if I'm not happy with it then how do I reject delivery? By then I would already have signed the contract and the car would be registered to me.

Has anyone ever rejected delivery of their vehicle? I know this happens quite a bit in the US, but not heard of it here.

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u/nuthinlikerubbin — 17 days ago

I have a 10year old Hyundai Elantra in great condition that I will be selling shortly as I’ve ordered a brand new car. I used to live in NZ before where I’ve sold a few cars of mine, but never in Australia so I have a few questions.

- In Victoria we need a certificate of worthiness which I believe only lasts 30 days. So should I get one and then put the car on sale? Or should I get the certificate only when I have a firm offer? That way I won’t waste money on getting a new cert if it takes more than 30 days to sell.

- I’m trying to be safe when selling the car privately, as I’ve heard stories about people stealing cars when they come to see it. So should I put it on Facebook?

- Should I give people my personal address to come view the car or meet at a public place?

- In NZ, the norm was to take their car keys and give mine for them to test drive. Is that the same here? Or should I go with them on the test drive? How long should i give them for the test drive?

- my car is probably worth somewhere between $10-$13k, so should I just use one of those car sales websites like auto flip or sellmycar? Or since it’s not too expensive should I just sell it on Facebook or carsales?

- my insurance only covers me. So should I ask them what happens for the test drive?

Any other advice would be great!

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u/nuthinlikerubbin — 21 days ago
▲ 8 r/ZeekrAustraliaNZ+1 crossposts

Ordered my 7X black edition, apparently will be getting it in June (hopefully).

Want to make sure I have everything ready for it in the first week after delivery, so keen to know what dashcam to get and any recommendations in Melbourne?

I believe it doesn’t have dashcam capabilities like Tesla does, so will have to get an external one

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u/nuthinlikerubbin — 26 days ago