Free exchange but I am asked to pay additional fees for cheaper flight?
I recently bought a Air France short haul ticket with a Economy return that is changeable for free (but not refundable), and I just have to pay "a possible fare difference". The first leg is not completed yet, but based on the conditions, I am allowed to change even after the first flight.
Today, I wanted to change my ticket to a later date that happens to be cheaper when I check both the prices for a return and a one-way flight. However, I am asked to pay 80 euros more. I don't mind not getting any money back, but it absolutely doesn't make sense that I should pay more.
I checked the price breakdown and they just say this is the fare difference, and the changing fees is 0 euros.
I can't find a clear breakdown of my original ticket price and what each leg cost, but I had written down the prices of each leg, so I know it was about 40 euros more expensive than this new flight, so it doesn't make sense I should pay this.
Questions:
- Is it a glitch or do they have typically different prices for rebooking (which seems a bit crazy)?
- Where can I find the breakdown of what I paid for each leg of the return flight? Because it seems a bit odd they could claim the price is that much higher but there is nowhere I can verify that (even when I select the new flight, they just say +80 euros but don't mention the original and final price).