r/AirFranceKLM

Doesn't sound like an exposure, but a customs issue.

Air France boarded a passenger from the Democratic Republic of Congo in error on a flight to the United States," U.S. Customs and Border Protection said in a statement to Free Press Wednesday evening. "Due to entry restrictions put in place to reduce the risk of the Ebola virus, the passenger should not have boarded the plane. CBP took decisive action and prohibited the flight carrying that traveler from landing at Detroit Metropolitan Wayne County Airport, and instead, diverted to Montreal, Canada."

AF 378 - codeshare. (edit)
Today’s flight (5/20/26) is being rerouted mid flight. Announcement was US authorities are not allowing us to land in Detroit. FA mentioned something about a virus and they have masks on.
Not the adventure I was looking for today.

*another edit*

They turned off all WiFi 54 mins before arrival. 🫤

Now telling us to remain seated until the agreement of the Canadian authorities.

Latest update:

They’re removing a passenger who has traveled from one of the Ebola restricted areas. Following that and a refueling, we are supposed to be continuing to dtw. Pending approval from the Canadian govt to allow that passenger to deplane and the US govt to allow this plane to continue.

Hope this will be over soon. New edit!

We’ve been cleared to enter the US.
Passenger zero was removed from the back of the plane, so I personally did not witness who it was. Actually glad they didn’t need to go past me.
Front door is still open though, so not sure what we’re still waiting on.

Finally moving!!
Let’s hope our arrival at DTW is drama free!

A month ago I bought a ticket using miles and cash (for the taxes) for my daughter in Economy, traveling from SFO to CDG Sept 1. I was hoping to buy her a cabin upgrade to Premium today, but customer service says that no upgrades are available for purchase for this ticket. Has anyone else encountered this and were you successful in eventually buying an upgrade? If so what did you do or say?

In April of next year, I will be flying from JFK to CDG in Business class. I booked with points. However, I live in the Midwest and need to get a flight to NYC earlier that day.

Originally, I was going to get a cheap, early flight on a random airline to JFK first thing in the morning so we would have plenty of time in case of delays, etc. The issue here is that we would be hanging at the airport for over 6 hrs and I would have to leave the terminal area, grab luggage and go back through security again at JFK.

But then I realized for (not that many) more points, I can fly Air France from my Midwest city and they will just transfer my bags to the Paris flight and it will be easy.

My concern: the layover between landing at JFK and taking off for CDG is only 2.45 hours so if there are any delays, we might be in danger of missing the connection.

I’m leaning towards the earlier flight to just play it safe. Thoughts?

Can they bump me if I’m in row 1 (it’s actually row 3 on the new 777 w/La Premier)? I was able to book row 3 (which is the first row after La Premier) at no extra cost. I’ve read that those seats are for Gold/Platinum members and that you can only book within 72 hrs. But I was able to book w/no issues.

I’m wondering if I’m safer booking one row back in case someone with more status comes along. I’m literally the first person to book this entire flight so I can’t imagine they’d move me but I want to be safe. Thanks.

I am recovering from a minor surgery with stitches that does not allow me to lift things (such as my carry-on luggage). I am traveling with someone who can help me lift it into the luggage rack, etc., but it's too much to ask them to carry it through the airport in addition to their own bags, and buggies are not always available. I tried to request mobility assistance on the Air France website but all it has is wheelchairs -- I am able to walk and don't need a wheelchair, just someone to help me handle luggage. Does anyone have any experience/advice with this sort of situation?

Hello, I keep seeing mixed information online about the hours for the AirFrance Lounge in JFK Terminal 1. I am planning to use my Priority Pass access if possible, could I get in to stay between 10pm-12am before my flight at 1am? I am flying economy on a Delta flight operated by Air France.

I will be traveling with my family of 5 from CDG directly back to my home airport in the US. I have heard that sometimes at CDG they will weigh carry-ons and personal items.

We travel a lot and like to travel with carry-ons (much easier to manage smaller bags and public transportation with my 3 kids). We each travel with a backpack and then have 3 total carry-ons. Each carry-on bag will probably weigh more than the 12kg allowance given (I know the limit is for personal item + carry-on bag). My question is because we’d only be doing 3 carry-ons, how do they calculate if we’re over the weight limit? Would they allocate 60kg to our group of 5 and just make sure we’re under that?

Had a lovely experience with my spouse on AF50 in business. Upgraded at like 600 per seat at check in. Plane was a 777-300. Was a bit worried when we boarded, it has 48 (I think) business class seats and La Premiere up front. Plane was super dated but one of the best flights I’ve ever had. Made all the difference coming home after vacation and not returning dead tired.

So many flight attendants the first few hours sorting drinks, lunch, dessert, more drinks. Cabin crew was by far the nicest I’ve ever had (only flown D1 before, mostly from SEA).

Moving out of Seattle and flying internationally now out of DC, happy to have more options with AF/KLM

The mattress topper was solid and the blanket/quilt was just enough to be comfy. Up

Hi! I have been saving my amex miles for my trip to Europe for years so we can go business class and enjoy. I found two one way flights to get me there and back at 221,000 miles each way for both of us. When I try to click through to book it, it gives me an error and says I have to call. When I call they say they dont see it. I have cleared my cache and tired incognito. They just say to keep trying. I have screenshotted everything and the same information keeps showing as available for 3 days in a row.

We bought our 16mo baby an individual seat in Premium Economy with the hope that he’ll sleep well on this red-eye flight (JFK - CDG). But this car seat requirement is stressing us out because I cant imagine our toddler would be able to sleep in an upright position for a long time. I’m just wondering if they actually enforce that in reality and how everyone‘s experience has been especially if you’ve been on the same route. TIA!

Hello everyone,

My husband and I live in Tanzania, we came to France (my birthcountry) for the birth of our daughter and we will be going back home to Tanzania in a few weeks.

I have a big stash of frozen breastmilk that i feel horrible about leaving behind to be poured down the drain by my mom. We're talking one month's worth or more of meals for my baby.

Is there anyway to keep breastmilk frozen on an airfrance flight from CDG to JRO? Does anyone have an idea?

Thank you

I recently flew KLM Premium Comfort from AMS to BKK. I have flown Premium several times on AF, but this was my first time on KL. I was pleasantly surprised at the experience, as it seemed more upscale than AF’s.

The seats seemed fairly new, the screen was definitely larger, the meals were much tastier and the service was noticeably classier. Is this normal or was I just lucky that I got the 2026 cabin iteration of the Boeing 777-200ER?

Flew Premium for the first time on an international trip and had an absolute amazing time. The seat recliner plus the leg recliner were great. The little foot rests were sweet and the entertainment system plus noise cancelling headphones were dialed in!

On top of that, loved the champagne when we boarded. The food was noticeable better than Economy on our flight to Paris.

Never going back to Economy on international flights again!