u/p_david26

my job kinda turned into "test random ai tools and report back" this past year, roleplay and coaching stuff, call recording and scoring, prospecting tools, forecasting, all of it. some were genuinely good, most i forgot existed within a month, a couple were actually worse than doing nothing at all

if theres something specific youre trying to solve, ramp time, forecast accuracy, call coaching whatever, drop it below and ill tell you what actually worked for that vs what was just noise

been thinking about this, some reps do totally fine in roleplay during onboarding but then completely blank the second a real prospect pushes back with something they didn't expect. like they know the objection handling framework on paper but cant react fast enough live when its not scripted and they cant just recite what they memorized

anyone actually found something that closes that gap or is it just reps needing way more live calls before it clicks

been thinking about this after a few threads here on ramp time and skill gaps. most "coaching" ive gotten from managers is just forecast calls, hows this deal doing wheres that one at, not actual feedback on what i did wrong on a call and what to do different. real coaching where someone actually listens to a call and gives specific feedback almost never happens unless i ask for it myself

is this just me or is this the norm everywhere. anyone had a manager who actually did this well, what did that look like