Anycubic Custommer suport
Hello there im here to express my frustration about the "customer supoort" a. K. A customer fooling around, so the issue is i purchased multiple printers from them lately my Photon m5s wich is 2 years old has some issue and after lets say 15 layer everything sticks to the bottom of fep but i also have it stuck to the buildplate, anyway contacted support and they started with making me do tests sending pictures bla bla after one week of bullshitting me and waisting my time resin and consumatives, they told me is z motor issue and need replacement, so i waited in the end i recieved message that prodyct is dicontinued like the software and everything and maybe we can still just talk about issues but they cant do nothing, imagine investing 1000 of euros for their products and in the end they just tell you sir sorry but you can throw it in the garbage and take the new model wich is investing 400 euro more in their crappy printer wich i see even people saying that sometimes doesnt work out of the box, imagine.... Really dissapointed and furious im advising people not buy from them and choose another Brand if ofcourse is better, PLEASE DONT WASTE YOUR TIME AND MONEY ON ANYCUBIC, its really hit or miss my printer was working perfectly for a year and now bam just like that its an issue, the same was with their Fdm printer untill I switched to BAMBULAB, wich makes perfect prints and i have to just lubricate it