No Spectrum TV service on Roku or on iPhone with spectrum app.
I’m in the northern suburbs of Atlanta. Can’t get any of the local TV stations that I usually watch. The Spectrum app launches, and then when I choose a program to watch, I just get that spinning icon.
I have done what I can do.
Talking to the Spectrum support people is unproductive. They keep wanting me to reboot the Roku — does not fix the problem.
They told me to do a TV reset, doesn’t fix the problem.
An Internet reset doesn’t fix it either.
I can’t get the Spectrum app to work on my iphone either. I’m using a spectrum Internet, so the app has my credentials and knows who I am. I should be able to use it.
Before contacting me to do any other tests, please verify that you can make the app work on an actual TV to get local channels like WSB. Until you’re sure of that, then there’s no way to think it’s just my TV/iPhone.