u/realized_loss

Bumped into this posting.

https://uakron.wd1.myworkdayjobs.com/UACareers/job/Akron-Ohio/Assistant-Professor--TT---Industrial-and-Organizational-Psychology\_JR102926-1

I’m trying to figure out what the norms and expectations are regarding contractor services.

I’ve been bumping into issues that I feel I shouldn’t have to. I don’t want to approach this from the all contractor are shitty but I do understand that not all contractors are good ones.

Is it reasonable to expect invoices / scopes of work before or the very least after the fact?

I had some work done (toilet install / clean out install) and they for some reason will send an invoice. They also failed to caulk around the toilet and properly seal the clean out — I had to add plumbers tape to the cap as it had a small/slow leak. This is a licensed /bonded plumber.

If services rendered do not address the issue am I expected to pay again to get an actual fix?

I had an HVAC person come out they did a walk through took pictures/measurements. They said the system was fine but that I needed to switch from the high MERV filter I had to an 8. I’m not an HVAC person obviously so I said ok. I’ve since switched the proper MERV rating they suggested but the ac is still blowing hot/warm.

They now want to send someone else out to do diagnostics at the rate of $150 per hour. They’re recommending to increase the size of the filter intake. I already paid about $300 for the consultation.

If they mess something up am I required to pay labor/parts? I know it’s not “free” for them but am I on the hook for their errors customarily?

I had the water system people come by about 3 weeks ago to switch out some filters/uv bulb and things were okay. I’m not in the basement often and so I went down a few days later and noticed a small leak. I called them out and they sent someone. Apparently the first tech had damaged a seal/gasket which lead to the leak. They supplied the parts for free but sent me a bill for the labor.

Am I losing my mind? Or am I right to complain?