u/soroushab

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Hi everyone, I’m working on a small repair-tech startup and I’m trying to understand if this is a real problem or just a good idea in theory.

I’m not looking for compliments; honest negative feedback is more helpful.

The idea is simple: when a phone, laptop, appliance, or other device breaks, you upload photos and describe the problem. The app offers a likely diagnosis, advises if it’s safe to try fixing it yourself, shows the tools and parts you might need, and if DIY isn’t advisable, it connects you with a repair expert via video before you pay for a full repair.

Please respond based on your last broken device or appliance:

1. What broke, and what did you actually do?
2. Did you repair it, pay someone, leave it broken, or replace it?
3. What was the hardest part: figuring out what was wrong, finding a reliable guide, locating parts or tools, safety concerns, finding a trustworthy repairer, price, or time?
4. How much time or money did you spend before deciding what to do?
5. Which part of this idea do you not trust: AI diagnosis, remote expert advice, paying in-app, sharing photos, repair quality, or something else?
6. When would you use something like this: before Googling, after YouTube or Reddit fails, before buying parts, before visiting a shop, or never?
7. What would make this clearly better than Google, YouTube, Reddit, iFixit, or a regular repair shop?
8. Do you currently have a broken item that you would try this with? If not, why not?

Bonus question for repair experts: would paid 10 to 15-minute remote diagnosis or quote calls save you time, or would they create low-quality leads?

Please be brutally honest. “I would never use this because…” is exactly the kind of feedback I need.

Hi everyone,

I’m building a small startup called CanFixIt and I really need honest feedback, not compliments.

The idea is: when something breaks, phone, laptop, appliance, electronics you upload a photo, explain the issue, and the app gives an AI diagnosis, safety advice, and first repair steps. If it’s too hard, you can ask a real repair expert for help by chat or video.

I’m trying to understand if this actually solves a real problem, or if people would still prefer Google, YouTube, Reddit, or a local repair shop.

I’d really appreciate your opinion:

Would you trust an app like this for a first diagnosis?

What would make you use it , or not use it?

And if you repair things, would this help you find better clients, or would it just create more noise?

I’m asking because we’ve spent a lot of time building it, but I don’t want to push something people don’t really need. Any honest criticism would help a lot.

Title: Honest question: would you use this for repair problems?

Hi everyone,

I’m building a small startup called CanFixIt and I really need honest feedback, not compliments.

The idea is: when something breaks phone, laptop, appliance, electronics you upload a photo, explain the issue, and the app gives an AI diagnosis, safety advice, and first repair steps. If it’s too hard, you can ask a real repair expert for help by chat or video.

I’m trying to understand if this actually solves a real problem, or if people would still prefer Google, YouTube, Reddit, or a local repair shop.

I’d really appreciate your opinion:

Would you trust an app like this for a first diagnosis?

What would make you use it , or not use it?

And if you repair things, would this help you find better clients, or would it just create more noise?

I’m asking because we’ve spent a lot of time building it, but I don’t want to push something people don’t really need. Any honest criticism would help a lot

I’m building CanFixIt, an app for people with broken phones, laptops, or appliances who don’t know what's wrong.

The process is simple: take a photo, describe the issue, and receive an AI diagnosis along with guided fix steps. If you need help, you can book a video call with an expert and pay through escrow after the job is done.

The idea is “DIY first, expert help when needed.”

I’m trying to see if people actually want this before raising more money.

Roast me:

Is DIY and expert marketplace one strong product or two weak products combined?

Why might users or experts not use this?

Would you pay for a video call with a repair expert? If not, what would convince you?

iOS and Android versions are live, but I’m mainly looking for honest feedback, not promotion.

CanFixIt is the operating system for device repair, AI diagnosis, guided fixes, and on-demand experts you can consult by video while paying through escrow.

The flow is simple: something breaks, you snap a photo and describe the issue, AI identifies the likely problem and provides a guided fix. If you can't or choose not to fix it yourself, you can book a real vetted expert, consult over video, and pay through escrow only after the issue is resolved.

This service is for people with broken phones, laptops, or appliances who are unsure of the problem and want to avoid random repair shops.

The business model takes a percentage from expert sessions or jobs through the escrow layer.

Currently, CanFixIt is live on iOS and Android. The goal is to validate whether people actually want this before seeking more funding.

Roast me on:

Is the wedge "DIY first, real expert when you're stuck" a legitimate product, or are these two half-products stuck together?

For the escrow/expert marketplace, what is the biggest reason this won't attract users on either side? Would you personally pay to video call a stranger for help fixing your own items? If not, what would convince you to do so?

Search CanFixIt on App Store / Google Play or use the here
Early access code: 4614 (valid until 30/06)
Here is a demo video.