Warning for Best Buy TV warranty
Hey all. I just want to let everyone know how the Best Buy extended warranty works for anyone purchasing it for a TV. I’ve been a Best Buy total member for a few years now and it’s been useful. I had some headphones that broke and they replaced them no questions asked. Great. I purchased a 65” Sony TV in 2025. Naturally I got the extended warranty. Well about a month a go it stopped working. Red light of death or whatever it’s called. No troubles. I’ll take it to Best Buy and have them replace it. Nope. Anything over 45” has to be repaired by geek squad. Not the geek squad at the store. Some other geek squad. Well I wasn’t stoked. But scheduled it anyhow. They said 2 weeks. It was 3 weeks. I was moving across the country the next day. I told them that. Well they cancelled. Called me the day of. And said bummer. Ok. Move to metro Detroit Best Buy is everywhere. Call them to schedule again. Well no geek squad service in your area. Ok. So now what? We don’t know. Maybe we’ll call you back. It’s been a month and half and I’m out an expensive TV. If you’re buying a TV over 45” stay away. It’s a scam. I’ve been on the phone with probably 15 people from various Best Buy call centers and nobody can help me. I’ll never buy a TV from them again. Costco gets all my business moving forward.