Thoughts on checking fluids and installing bulbs?
I don't do it anymore. In the past, it was nothing for me to go check someone's oil and add a quart or two for them if needed. If I sold a bulb and it was one that I could easily do, I'd install it. I'd especially do it for the elderly, and I still will. But as time has gone on, I've begun to notice that people are incredibly lazy and willfully ignorant. We live in an age where everything we have questions on is just a quick Google search away. There's a video for everything. And I'd actually be keen on guiding customers through any of these things if it wasn't for the fact that the moment I go outside and make an attempt to teach them something, I'll be hit with "Well, can you just do it for me?" They don't want to actually learn anything. Basic maintenance is a non-issue to them because they can just keep going to AutoZone and have someone who's making minimum wage do it for them. Mind you, these are not services that are in our job description. We don't get paid to do these things like the techs at the Jiffy Lube down the street would, but we do it for free.