I'm looking to get my first robot vacuum and I've been tracking prices for a few weeks, this feels like the best price for the features it offers I've seen yet.
A good buy or spend a little bit more? If so which make/model?
Currently stuck with my fibre installation so I'm trying to be proactive in finding a solution.
This is the existing copper route, it is attached to someone's house before it gets to us and that loss in height means it no longer has the road clearance necessary for fibre regulations.
This is what the engineer suggested after ruling out the copper route but when he spoke to my neighbour they flat out denied it going over their house and the engineer didn't think it was worth pursuing (??).
After months of waiting it appears this is Openreach's solution. It uses the next pole along as a starting point, I was initially asked if I had contact details for the land the main electric pole resides on but having made a few threads about this people collectively think it's the DNO holding things up, all I know is it's waiting for third party approval but may never get it. In the meantime Vodafone are booking me in for engineer visits that ultimately don't get actioned by Openreach and I'm left waiting for visits that never happen (up to 3 no-shows now).
This is what I think could be a possible solution, would using the existing building wayleave we use for the copper line be workable, would this be considered like for like? This route also respects land boundaries.
Nb. Double bolts mean main electric pole, single bolt means service pole. All are joint user poles. Both main electric poles have active fibre.
I'm really at the end of my tether with this whole thing.
I put in the first order in April, appointment in May, had the ONT installed but couldn't hook me up so the order went into wayleave hell.
Finally get a date for the follow up installation but Openreach terminates the order 2 days before the appointment because they can't get the wayleave. No one bothers to tell me it's cancelled. The day after Vodafone delete my DSL PPOE authentication so I have to waste 2 hours on the phone to them to get it reinstated.
I place a new order, order immediately enters wayleave hell, I finally get a date that sticks after multiple rescheduled dates AND NO ONE TURNS UP!! They could have phoned at the very least. I've just spoken to Vodafone who spoke to Openreach and apparently engineer notes don't update for 24 hours (wtaf) so I'm still none the wiser.
What's another month of waiting eh?
Edit: It's the next day and I've just had a phone call from Vodafone. They were completely unaware I had an appointment yesterday until I pointed it out (they were the ones who booked it in!). The phone call was just to say they're still waiting for the wayleave and they'll phone me again to take the necessary actions to keep the order open.
The problem is to keep the order open they have to book an engineer appointment, and that is seemingly being left to play out without any further communication regardless of what is (or isn't) going on behind the scenes.
Edit 2: Got a new appointment for tomorrow, what's the betting no one turns up again 😅😭
Was supposed to have my follow up openreach appointment today, the first appointment was incomplete because they needed a wayleave.
Nobody turns up so I contacted Vodafone and apparently the whole order was cancelled on the 30th because they couldn't get the wayleave. There was absolutely no attempt to communicate this with me.
I've now had to place another order to go through all the bullshit again, yay.
Edit: Having now spoken to the Vodafone Broadband Activation Team I think I know how this happened.
I'd booked the engineer appointment through Vodafone's live chat service because I had missed the call from the Activations Team and it seems doing it that way does not trigger an extension on the Openreach order timeout. So the order was automatically closed before the appointment could be carried out.
The lesson is to always deal with the Activations Team when it's related to Openreach work.
It must have messed up the automated systems because as I say I received no communication about the cancellation from either party.
What's the course of action when a parcel is stolen from an undesignated safe place?
Also wtaf at Royal Mail ending all text based customer support avenues and switching entirely to phone support with horrendous wait times.
I made a thread last month about my fibre installation woes, the last I heard they wanted to erect a new pole but I received a phone call today and it seems like we're back to the plan of using electricity poles.
Anyway, they're asking me for the contact details of the properties that have the poles on their land. Isn't this...odd? Shouldn't they have the resources to find these contact details? After my neighbour point blank refused to have a cable go directly over his house, which would have been the far easiest solution, I'd rather not get involved of having to explain to my other neighbours why I need to inconvenience them.
Any idea the timescale for Openreach and the National Grid to agree on the possibility of using a National Grid pole for a fibre install?
Had my installation today, ONT installed and exterior work done but the engineer said the current overhead path of the copper line is no longer within regulations so I need a different path. We have a National grid pole nearby which is the only feasible solution.
The engineer couldn't really give me an estimate and said it's a bit of a bureaucratic nightmare.
So two questions really, 1) Does anyone know how long this would take? and 2) If granted, do I get pushed to the back of the Openreach appointment queue which is roughly a 1 month wait in my area?
Edit: Just had an email from Vodafone telling me I'm compensated £6.46 a day from the planned activation date until my activation is complete. I guess that injects some urgency from their end to get a solution asap and also suggests I'm not pushed to the back of the appointment queue to finish the work.
Edit 2: Had an email from Open Reach saying they need to put a new pole in so I guess that dictates how long it'll be until I'm connected.
I've long been confused by how Ticketmaster presents ticket availability.
It's my understanding that if there are plenty of tickets available you see no availability flags on an event listing, you click through and pick from good availability. If there are only a few tickets left it has the yellow "low availability" flag and if it is sold out it has the red "limited availability" flag.
So why are there dates with no flags but no tickets available?? Is it sold out? Have the tickets gone on sale yet? Are these tickets being sold on another ticket platform?... I don't understand why there's never clarification for these dates, it drives me crazy.