FCA not honoring the X78 warranty for Ecodiesel emissions settlement - any advice?
I bought a used Ram Ecodiesel 1500 back in March of 2024, with the odometer reading 166,279 miles.
I immediately took it to a certified Ram dealer to get its first-for-me oil change, and they initiated an X78 recall flash on the ECU upon seeing it wasn’t done yet [still viewable in my dealership service records].
That X78 recall flash initiated the 48,000 mile/48 month Extended Emissions Warranty (details outlined and court records viewable at www.ecodieselsettlement.com), covering the parts and equipment outlined in the attached PDF. I’ve had work performed under that warranty since, including the turbo hose giving up etc.
I took my truck in for an oil change last week and discovered that a part on the FCA Extended Emissions Warranty list would need to be replaced (crankshaft position sensor).
However: despite owning it less than 4 years (provable via sales records) and despite driving it well under the 48,000 mile threshold (dealership service records available for consistent and up-to-date proof thereof), my warranty is listed as expired due to mileage, which I assume is a simple mistake and not a criminal attempt to undercut the original 48,000-mile extended emissions warranty mandated by the United States court system (whose proceedings are also conveniently viewable on the following website, under “Court Documents, Forms, and Notices”: https://www.ecodieselsettlement.com/).
My main question being: how might I go about reestablishing that my FCA Emissions Recall Warranty is still intact, as the FCA website is erroneously (and perhaps even illegally?) reporting that my warranty period/range are up - this, even though I’ve only owned this truck for 2.5 years and driven about 30,000 miles total since purchasing it, even before accounting for the later-implemented X78 recall flash to the ECU?
Any advice would be much appreciated, thanks yall.
FCA not honoring original emissions warranty (x78), apparently? What are my options?
I bought a used Ram Ecodiesel 1500 back in March of 2024, with the odometer reading 166,279 miles.
I immediately took it to a certified Ram dealer to get its first-for-me oil change, and they initiated an X78 recall flash on the ECU upon seeing it wasn’t done yet [still viewable in my dealership service records].
That X78 recall flash initiated the 48,000 mile/48 month Extended Emissions Warranty (details outlined and court records viewable at www.ecodieselsettlement.com), covering the parts and equipment outlined in the attached PDF. I’ve had work performed under that warranty since, including the turbo hose giving up etc.
I took my truck in for an oil change last week and discovered that a part on the FCA Extended Emissions Warranty list would need to be replaced (crankshaft position sensor).
However: despite owning it less than 4 years (provable via sales records) and despite driving it well under the 48,000 mile threshold (dealership service records available for consistent and up-to-date proof thereof), my warranty is listed as expired due to mileage, which I assume is a simple mistake and not a criminal attempt to undercut the original 48,000-mile extended emissions warranty mandated by the United States court system (whose proceedings are also conveniently viewable on the following website, under “Court Documents, Forms, and Notices”: https://www.ecodieselsettlement.com/).
My main question being: how might I go about reestablishing that my FCA Emissions Recall Warranty is still intact, as the FCA website is erroneously (and perhaps even illegally?) reporting that my warranty period/range are up - this, even though I’ve only owned this truck for 2.5 years and driven about 30,000 miles total since purchasing it, even before accounting for the later-implemented X78 recall flash to the ECU?
Any advice would be much appreciated, thanks yall.