Initial Concept Design Process
My husband and I hired an experienced landscape architect for our front and back yard. We are on a slight hill (lower in the backyard) and .41 acres. It was more yard and trickier than we could figure out ourselves so we thought it was best to consult a professional. We were looking for a long term plan that we could slowly implement over the next 20 years because we don't have $300k to drop on our yard but we want to get things like trees in place now so they have time to grow and we don't have to backtrack later.
We initially met with our architect who came to our house and looked at our property. We liked him and thought he understood what we were looking for but I didn't go into a ton of detail since we hadn't hired him yet and he didn't really ask. I incorrectly assumed (my fault for not asking) that we would discuss things again before he began his design. He sent us a quote a few days later and we gave him a deposit. He came out to measure our property a few weeks later but didn't talk to us. About a week later we got his design for our yard and it's not really what we were hoping for. We are expecting our 6th child in February and wanted a kid focused yard with the front yard geared towards playing with neighbor kids. We did mention this and our kids were running around in chaos so I don't see how he could miss this. He sent us a beautiful design that we feel left kids as an afterthought and didn't incorporate stuff we need like a shed and stuff we mentioned we wanted in our first meeting. Obviously I don't expect it to be perfect on the first run but I'm concerned about the lack of communication and perhaps he's not familiar with designing for families. My husband is freaking out now that we wasted our money as the whole process is not cheap. We don't mind paying for services we are just concerned that maybe this person won't be able to understand where we are coming from.
My question for you all is, is this how the process normally works? How do I tell my landscape architect that the entire plan doesn't work and we need to start from scratch (or I do just say that?) How many redos do we get?