
Instead of uninstalling Swiggy, I ended up writing to the CEO.
I was doing one of those "I'm finally going to clean my phone" sessions today.
Deleted a bunch of apps I haven't touched in months. Then I reached Swiggy.
As I was about to uninstall it, I noticed something I'd somehow never seen before:
"Write to the CEO."
I just stared at it for a second.
Is this actually real?
Do people genuinely use it? More importantly... does anyone on the other side actually read those messages?
Curiosity got the better of me.
Instead of uninstalling the app, I opened that option and wrote the CEO a completely unnecessary but heartfelt review of the last samosa I ordered. I rated it like it was a Michelin inspection, suggested a "Samosa Quality Index" for every restaurant, and ended by asking if I could be appointed as Swiggy's official Chief Samosa Inspector.
Then I hit Send.
Will anyone read it? Probably not.
Will it change anything? Definitely not.
But the fact that there's a button that lets you casually write to the CEO while you're trying to uninstall the app is strangely fascinating.
Now I'm half hoping someone at Swiggy opens that message and spends at least five seconds wondering who approved my internet access.