The Goonings
So my store was one of the stores that had a gross dude doing the diddle in front of a customer. Luckily police were called n at.
It boggles my mind that we aren't having a discussion on the SM/ASM level about what to do in situations like this. My poor cashier is on the young side and didn't know what to do other than get the SM when the customer let her know about what had happened. She feels guilty and I reassured her that she acted appropriately.
Also, anyone else's store get hit with this?