Cancelled my TVS RTX booking after delivery slipped from September to Diwali. Going with KTM ADV 390 instead.
I finally cancelled my TVS RTX booking today. When I booked the bike, I was clearly told that delivery would happen in September. After a few follow-up emails, I was then informed that delivery had been pushed to October. Yesterday, when I visited the showroom personally, I was told that I would “most likely” get the bike by Diwali, which means sometime in November.
The delivery timeline keeps changing every time I ask. September became October, and now October has become November. There seems to be no certainty whatsoever. As a customer, I don’t mind waiting for a good product, but I do expect transparency and realistic timelines.
After months of waiting and changing delivery commitments, I decided enough is enough and cancelled my booking.
I’ve now decided to go for the KTM Adventure 390. At least the bike is readily available, and the 390 engine platform has been around for years with a proven track record, a huge owner community, and well-established service support.
I was genuinely excited for the RTX and wanted it to succeed, but constant delays and uncertainty completely killed the excitement for me.