u/wigsydude

I bought a Möbius 0.3 on Saturday and paid for the shipping. since then the only thing update is that a label was created. it hasn't moved past that point. I've contacted and the emails just seem like an AI chatbit and keeps skipping round the point of giving me an ETA of when my parcel will be collected. I don't expect it to be here yet but I do expect that it should be on its way or the company should know when ups are collecting the parcel. Anyone else had this?