▲ 1 r/Accor

Pullman Phuket Panwa refused points payment at check-in on the Mastercard "Breakfast on Us" rate. Am I missing something?

Looking for a sanity check from anyone who knows ALL Accor well.

I booked the Pullman Phuket Panwa directly on ALL.com, on the Asia "Mastercard Breakfast on Us" rate, guaranteed with my Mastercard. At check-in, the front desk took most of the payment in ALL points and charged the rest to my Mastercard. Their own system accepted it without any issue, and it showed up in my ALL activity straight away.

Then the front desk came back and said that because it was the Mastercard offer, points could only be used in the app, not at the hotel, and asked me to reverse it. When I asked where this rule was written, nobody could show me. It isn't in the offer terms, in my booking's rate conditions or anywhere else I can find. If points weren't allowed at the desk on this rate, their system wouldn't have accepted the payment in the first place.

What bothered me most was the attitude. There was no attempt to check the terms, no apology and no interest in the fact that their own system had already processed the payment. We weren't given access to a confirmed and already assigned room until I gave in, which took about an hour and a half after arriving. In the end they cancelled my original booking and rebooked me. The new booking costs about ฿680 more, used 1,000 more points, and will almost certainly kill the Avios I was tracking through the Avios Shop on the original booking.

My understanding of the offer terms:

  • Clause d says members can book and pay "either partially or fully" with ALL points, in line with the membership terms.

  • Clauses e and f say the booking must be guaranteed with a Mastercard, you show the Mastercard and your ALL card at check-in, and payments must be made with the Mastercard.

I did all of that. Nothing says points are app-only for this rate. I've stayed at Accor hotels in six countries, and this is the worst check-in experience I've had.

Questions:

  1. Has anyone used points at the desk on this Mastercard rate, successfully or not?

  2. Is there an unpublished rule that points on this rate have to be applied in the app before arrival, or did this hotel make it up?

  3. What's the best escalation route with ALL? I've emailed customer care and the hotel.

  4. Has anyone had luck getting Avios Shop to honour a booking the hotel cancelled and rebooked?

reddit.com
u/xenos5282 — 11 days ago

3 friendly 3-month-old kittens up for adoption! (2 bonded brothers + 1 independent female)

Hey everyone,

We have three healthy, adorable 3-month-old kittens looking for loving forever homes! They were born and raised in our gated society in Harlur, so they are fully human-socialized, comfortable around people, and very friendly.

Here’s a bit about their personalities:

- The Brothers (Preference: Adopted Together): These two boys are super close and love playing together. We’d strongly prefer to place them together as a bonded pair so they can keep each other company.

- The Sister (Can be adopted individually): She’s a sweet, slightly more aloof and independent girl. She’s happy doing her own thing and would do great as a solo kitten or in a relaxed home.

Details:

- Location: Harlur, Bengaluru

- Age: ~3 months old

- Health & Diet: Active, healthy, and eating solid food.

- Temperament: Friendly, well-socialized with humans, used to society surroundings.

Adoption Process:

- Basic screening applies to ensure they go to safe, cat-friendly homes (secure windows/balconies preferred).

- No adoption fees.

If you’re interested in opening your home to the pair of brothers or the single female, please send me a DM with a quick intro!

u/xenos5282 — 24 days ago

Going to Adam Port solo because my friends have mid taste in music, anyone down to link up?

Hey everyone,

Adam Port is playing in Bangalore soon and I’m dying to go. Problem is, my gf isn't a fan of Afro-house/techno, and my friends are either not into the genre or out of town. None of them want to drop money on a ticket for music they don't enjoy.

I really don't want to miss this set, so I'm trying to see if anyone else is heading there or if a group wouldn't mind an extra person tagging along.

If you've got a crew going or if you're also going solo and want to link up, hit me up! Drop a comment or send a DM and we can figure out plans/cabs together.

reddit.com
u/xenos5282 — 29 days ago

Looking for flatmates near Navrangpura

Hello, I'm a student in CEPT and I'm looking for flatmates in Navrangpura. I have a few flat listings finalised with the broker but I'm not able to find flatmates. If anyone is interested, please DM me. Thanks!

reddit.com
u/xenos5282 — 3 months ago

[Adoption Appeal: Bangalore] Meet Max aka Maximus: A brave little survivor looking for a new best friend.

Max wasn't always a solo act. He was part of a bonded pair living in a garden area nearby, but tragedy struck when his sibling passed away in an accident. Seeing him suddenly alone, wandering the garden and calling out for his partner, was heartbreaking. He was grieving and vulnerable, so I brought him in.

Since then, it’s been clear that he isn’t just looking for a roof—he’s looking for the companionship he lost.

Why Max is a Total Gem?

- The Ultimate "Bondsman": Because he was so close to his sibling, he is exceptional with other pets. He’s already trying to win over my resident cat with zero aggression. He’s a lover, not a fighter.

- Instantly Friendly: He adjusted to indoor life in minutes. He’s incredibly affectionate with humans and will actively seek out your lap for a nap.

- Confidence for Days: Brave, curious, and social. He doesn’t hide under the bed; he wants to be part of the family.

- The Look: Classic Grey & White bicolor coat, pink "jellybean" toes, and a very expressive little face.

Medical & Logistics (Fully covered by me):

I want Max to have a perfect start, so I am personally covering his primary care, deworming, and his first round of vaccinations.

- Age: ~5 months.

- Gender: Male

- Health: Energetic and in perfectly good health

- Litter Trained: Yes! He’s been a perfect gentleman with his tray since hour one.

Ideal Home:

He would thrive anywhere he isn't lonely. He’d love a home with a "big brother/sister" cat or a family that has plenty of love to give. After what he’s been through, he truly deserves a "forever" bond.

Location: Haralur, Bangalore.

u/xenos5282 — 5 months ago
▲ 108 r/bangalore

[Adoption Appeal] Meet Max aka Maximus: A brave little survivor looking for a new best friend.

Max wasn't always a solo act. He was part of a bonded pair living in a garden area nearby, but tragedy struck when his sibling passed away in an accident. Seeing him suddenly alone, wandering the garden and calling out for his partner, was heartbreaking. He was grieving and vulnerable, so I brought him in.

Since then, it’s been clear that he isn’t just looking for a roof—he’s looking for the companionship he lost.

Why he's is a Total Gem?

- The Ultimate "Bondsman": Because he was so close to his sibling, he is exceptional with other pets. He’s already trying to win over my resident cat with zero aggression. He’s a lover, not a fighter.

- Instantly Friendly: He adjusted to indoor life in minutes. He’s incredibly affectionate with humans and will actively seek out your lap for a nap.

- Confidence for Days: Brave, curious, and social. He doesn’t hide under the bed; he wants to be part of the family.

- The Look: Classic Grey & White bicolor coat, pink "jellybean" toes, and a very expressive little face.

Medical & Logistics (Fully covered by me):

I want Max to have a perfect start, so I am personally covering his primary care, deworming, and his first round of vaccinations.

- Age: ~5 months.

- Gender: Male

- Health: Energetic and in perfectly good health

- Litter Trained: Yes! He’s been a perfect gentleman with his tray since hour one.

Ideal Home:

He would thrive anywhere he isn't lonely. He’d love a home with a "big brother/sister" cat or a family that has plenty of love to give. After what he’s been through, he truly deserves a "forever" bond.

Location: Haralur, Bangalore.

u/xenos5282 — 5 months ago

[Adoption Appeal: Bangalore] Meet Max aka Maximus: A brave little survivor looking for a new best friend.

Max wasn't always a solo act. He was part of a bonded pair living in a garden area nearby, but tragedy struck when his sibling passed away in an accident. Seeing him suddenly alone, wandering the garden and calling out for his partner, was heartbreaking. He was grieving and vulnerable, so I brought him in.

Since then, it’s been clear that he isn’t just looking for a roof—he’s looking for the companionship he lost.

Why Max is a Total Gem?

- The Ultimate "Bondsman": Because he was so close to his sibling, he is exceptional with other pets. He’s already trying to win over my resident cat with zero aggression. He’s a lover, not a fighter.

- Instantly Friendly: He adjusted to indoor life in minutes. He’s incredibly affectionate with humans and will actively seek out your lap for a nap.

- Confidence for Days: Brave, curious, and social. He doesn’t hide under the bed; he wants to be part of the family.

- The Look: Classic Grey & White bicolor coat, pink "jellybean" toes, and a very expressive little face.

Medical & Logistics (Fully covered by me):

I want Max to have a perfect start, so I am personally covering his primary care, deworming, and his first round of vaccinations.

- Age: ~5 months.

- Gender: Male

- Health: Energetic and in perfectly good health

- Litter Trained: Yes! He’s been a perfect gentleman with his tray since hour one.

Ideal Home:

He would thrive anywhere he isn't lonely. He’d love a home with a "big brother/sister" cat or a family that has plenty of love to give. After what he’s been through, he truly deserves a "forever" bond.

Location: Haralur, Bangalore.

u/xenos5282 — 5 months ago

[Adoption Appeal: Bangalore] Meet Max aka Maximus: A brave little survivor looking for a new best friend.

Max wasn't always a solo act. He was part of a bonded pair living in a garden area nearby, but tragedy struck when his sibling passed away in an accident. Seeing him suddenly alone, wandering the garden and calling out for his partner, was heartbreaking. He was grieving and vulnerable, so I brought him in.

Since then, it’s been clear that he isn’t just looking for a roof—he’s looking for the companionship he lost.

Why Max is a Total Gem?

- The Ultimate "Bondsman": Because he was so close to his sibling, he is exceptional with other pets. He’s already trying to win over my resident cat with zero aggression. He’s a lover, not a fighter.

- Instantly Friendly: He adjusted to indoor life in minutes. He’s incredibly affectionate with humans and will actively seek out your lap for a nap.

- Confidence for Days: Brave, curious, and social. He doesn’t hide under the bed; he wants to be part of the family.

- The Look: Classic Grey & White bicolor coat, pink "jellybean" toes, and a very expressive little face.

Medical & Logistics (Fully covered by me):

I want Max to have a perfect start, so I am personally covering his primary care, deworming, and his first round of vaccinations.

- Age: ~5 months.

- Gender: Male

- Health: Energetic and in perfectly good health

- Litter Trained: Yes! He’s been a perfect gentleman with his tray since hour one.

Ideal Home:

He would thrive anywhere he isn't lonely. He’d love a home with a "big brother/sister" cat or a family that has plenty of love to give. After what he’s been through, he truly deserves a "forever" bond.

Location: Haralur, Bangalore.

u/xenos5282 — 5 months ago

[Adoption Appeal: Bangalore] Meet Max aka Maximus: A brave little survivor looking for a new best friend.

Max wasn't always a solo act. He was part of a bonded pair living in a garden area nearby, but tragedy struck when his sibling passed away in an accident. Seeing him suddenly alone, wandering the garden and calling out for his partner, was heartbreaking. He was grieving and vulnerable, so I brought him in.

Since then, it’s been clear that he isn’t just looking for a roof—he’s looking for the companionship he lost.

Why Max is a Total Gem?

- The Ultimate "Bondsman": Because he was so close to his sibling, he is exceptional with other pets. He’s already trying to win over my resident cat with zero aggression. He’s a lover, not a fighter.

- Instantly Friendly: He adjusted to indoor life in minutes. He’s incredibly affectionate with humans and will actively seek out your lap for a nap.

- Confidence for Days: Brave, curious, and social. He doesn’t hide under the bed; he wants to be part of the family.

- The Look: Classic Grey & White bicolor coat, pink "jellybean" toes, and a very expressive little face.

Medical & Logistics (Fully covered by me):

I want Max to have a perfect start, so I am personally covering his primary care, deworming, and his first round of vaccinations.

- Age: ~5 months.

- Gender: Male

- Health: Energetic and in perfectly good health

- Litter Trained: Yes! He’s been a perfect gentleman with his tray since hour one.

Ideal Home:

He would thrive anywhere he isn't lonely. He’d love a home with a "big brother/sister" cat or a family that has plenty of love to give. After what he’s been through, he truly deserves a "forever" bond.

Location: Haralur, Bangalore.

u/xenos5282 — 5 months ago

Meet Max: A brave little survivor

Hello everyone! Two weeks ago, we rescued this sweet little guy after learning his sibling had tragically passed away in a car accident. He was left completely to his own devices in the society, but he is a true fighter and has beaten all the odds to survive.

Since taking him in, we've gotten him cleaned up at a spa, dewormed him, and got his first round of vaccinations done. He's about 4 to 5 months old now, so he's past the super messy baby stage but still a tiny, playful kitten.

Honestly, he is the easiest, sweetest guy. He is a total yapper and loves to follow you around the house chatting. Max is my very first foster, and he has spent the last two weeks being the most perfect house guest. He is now ready to find a forever family to yap to all day long!

We want to find him a proper forever home where he can get all the undivided love he deserves. He would do amazing in a home that already has a friendly cat, or as a single pet for someone who wants a little shadow.

A few quick things:

• He is 100% litter trained.

• We're looking for a safe, indoor-only home. If you have balconies or high-rise windows, they absolutely need to be netted for his safety.

• We'd also want to make sure he's going to someone who genuinely wants him and can commit to giving him a loving, stable home.

u/xenos5282 — 5 months ago

Fluffy wasn't always a solo act. He was part of a bonded pair living in a garden area nearby, but tragedy struck when his sibling passed away in an accident. Seeing him suddenly alone, wandering the garden and calling out for his partner, was heartbreaking. He was grieving and vulnerable, so I brought him in.

Since then, it’s been clear that he isn’t just looking for a roof—he’s looking for the companionship he lost.

Why Fluffy is a Total Gem?

- The Ultimate "Bondsman": Because he was so close to his sibling, he is exceptional with other pets. He’s already trying to win over my resident cat with zero aggression. He’s a lover, not a fighter.

- Instantly Friendly: He adjusted to indoor life in minutes. He’s incredibly affectionate with humans and will actively seek out your lap for a nap.

- Confidence for Days: Brave, curious, and social. He doesn’t hide under the bed; he wants to be part of the family.

- The Look: Classic Grey & White bicolor coat, pink "jellybean" toes, and a very expressive little face.

Medical & Logistics (Fully covered by me):

I want Fluffy to have a perfect start, so I am personally covering his primary care, deworming, and his first round of vaccinations.

- Age: ~3 months.

- Gender: Male

- Health: Energetic and going for a full vet check-up tomorrow.

- Litter Trained: Yes! He’s been a perfect gentleman with his tray since hour one.

Ideal Home:

He would thrive anywhere he isn't lonely. He’d love a home with a "big brother/sister" cat or a family that has plenty of love to give. After what he’s been through, he truly deserves a "forever" bond.

Location: Haralur, Bangalore.

Interested? Drop me a DM to meet this brave little dude.

u/xenos5282 — 5 months ago

Fluffy wasn't always a solo act. He was part of a bonded pair living in a garden area nearby, but tragedy struck when his sibling passed away in an accident. Seeing him suddenly alone, wandering the garden and calling out for his partner, was heartbreaking. He was grieving and vulnerable, so I brought him in.

Since then, it’s been clear that he isn’t just looking for a roof—he’s looking for the companionship he lost.

Why Fluffy is a Total Gem?

- The Ultimate "Bondsman": Because he was so close to his sibling, he is exceptional with other pets. He’s already trying to win over my resident cat with zero aggression. He’s a lover, not a fighter.

- Instantly Friendly: He adjusted to indoor life in minutes. He’s incredibly affectionate with humans and will actively seek out your lap for a nap.

- Confidence for Days: Brave, curious, and social. He doesn’t hide under the bed; he wants to be part of the family.

- The Look: Classic Grey & White bicolor coat, pink "jellybean" toes, and a very expressive little face.

Medical & Logistics (Fully covered by me):

I want Fluffy to have a perfect start, so I am personally covering his primary care, deworming, and his first round of vaccinations.

- Age: ~3 months.

- Gender: Male

- Health: Energetic and going for a full vet check-up tomorrow.

- Litter Trained: Yes! He’s been a perfect gentleman with his tray since hour one.

Ideal Home:

He would thrive anywhere he isn't lonely. He’d love a home with a "big brother/sister" cat or a family that has plenty of love to give. After what he’s been through, he truly deserves a "forever" bond.

Location: Haralur, Bangalore.

Interested? Drop me a DM to meet this brave little dude.

u/xenos5282 — 5 months ago

Fluffy wasn't always a solo act. He was part of a bonded pair living in a garden area nearby, but tragedy struck when his sibling passed away in an accident. Seeing him suddenly alone, wandering the garden and calling out for his partner, was heartbreaking. He was grieving and vulnerable, so I brought him in.

Since then, it’s been clear that he isn’t just looking for a roof—he’s looking for the companionship he lost.

Why Fluffy is a Total Gem?

- The Ultimate "Bondsman": Because he was so close to his sibling, he is exceptional with other pets. He’s already trying to win over my resident cat with zero aggression. He’s a lover, not a fighter.

- Instantly Friendly: He adjusted to indoor life in minutes. He’s incredibly affectionate with humans and will actively seek out your lap for a nap.

- Confidence for Days: Brave, curious, and social. He doesn’t hide under the bed; he wants to be part of the family.

- The Look: Classic Grey & White bicolor coat, pink "jellybean" toes, and a very expressive little face.

Medical & Logistics (Fully covered by me):

I want Fluffy to have a perfect start, so I am personally covering his primary care, deworming, and his first round of vaccinations.

- Age: ~3 months.

- Gender: Male

- Health: Energetic and going for a full vet check-up tomorrow.

- Litter Trained: Yes! He’s been a perfect gentleman with his tray since hour one.

Ideal Home:

He would thrive anywhere he isn't lonely. He’d love a home with a "big brother/sister" cat or a family that has plenty of love to give. After what he’s been through, he truly deserves a "forever" bond.

Location: Haralur, Bangalore.

Interested? Drop me a DM to meet this brave little dude.

u/xenos5282 — 5 months ago

Hi everyone,

I’m looking for insights from anyone who has faced technical failures at checkout when trying to burn ALL points in India. I just had a weird experience at Novotel Pune and want to understand if this is a known system behavior or a specific account flag. I have more than 100k balance in Accor Reward Points and I have never faced this issue before, ever.

The Context:

I was checking out with a bill of \~₹19k. I tried to burn 8,000 points (terminal showed a valuation of ₹17,608.32, so \~₹2.2/pt). My points aren't recent transfers; they've been sitting in the account for a while.

The Failure:

The terminal correctly identified the points and the INR value. However, upon clicking confirm, it threw a red error: "Error: impossible to debit the member's points." Interestingly, I received an OTP on my phone for the redemption, but the POS terminal simply wouldn't "commit" the transaction. The hotel staff claimed they successfully processed a redemption for the guest right after me, but my attempt failed twice. I ended up paying the full ₹19k via CC as I had a flight to catch. I got the on duty manager to email me to confirm that there was an unknown error and I was forced to pay via credit card.

What are my options now, apart from legal route? I know Accor support is notoriously slow so how I can escalate? If nothing works even after 3 days of reaching the right channels, I'll take a legal route ofcourse.

reddit.com
u/xenos5282 — 6 months ago
▲ 1 r/Accor

Hi everyone,

I’m looking for insights from anyone who has faced technical failures at checkout when trying to burn ALL points in India. I just had a weird experience at Novotel Pune and want to understand if this is a known system behavior or a specific account flag. I have more than 100k balance in Accor Reward Points and I have never faced this issue before, ever.

The Context:

I was checking out with a bill of ~₹19k. I tried to burn 8,000 points (terminal showed a valuation of ₹17,608.32, so ~₹2.2/pt). My points aren't recent transfers; they've been sitting in the account for a while.

The Failure:

The terminal correctly identified the points and the INR value. However, upon clicking confirm, it threw a red error: "Error: impossible to debit the member's points." Interestingly, I received an OTP on my phone for the redemption, but the POS terminal simply wouldn't "commit" the transaction. The hotel staff claimed they successfully processed a redemption for the guest right after me, but my attempt failed twice. I ended up paying the full ₹19k via CC as I had a flight to catch. I got the on duty manager to email me to confirm that there was an unknown error and I was forced to pay via credit card.

What are my options now, apart from legal route? I know Accor support is notoriously slow so how I can escalate? If nothing works even after 3 days of reaching the right channels, I'll take a legal route ofcourse.

reddit.com
u/xenos5282 — 6 months ago