r/AmazonFBA
Amazon Brand Mapping Issue? ASINs Live but Attribution & Ads Acting Broken
I’m dealing with a strange Amazon product mapping issue and hoping someone here has seen this before.
I have a registered brand, two active ASINs, and both listings are live, searchable, indexed, and receiving sales/reviews normally.
The issue is specifically with Amazon Ads / Attribution / Brand Registry recognition.
Symptoms: • Products sometimes fail to appear when trying to create Attribution links
• Sponsored Brand Video campaigns barely get impressions despite relevant targeting
• Certain advertising features behave as if the ASIN is not fully connected to the brand catalog
• Seller Support and Ads Support keep bouncing me between departments saying “everything looks normal”
• One support flow showed a pending “mapping” or backend association process
Possible clue: • There was a naming inconsistency between listings where one used different capitalization/spelling formatting than the other under the same registered brand
• I’m wondering if this caused some kind of backend catalog or advertising linkage issue
Things already checked: • Brand Registry approved and active
• ASINs are live and buyable
• Listings indexed in search
• GTIN exemption/brand approval already resolved
• No suppression or stranded inventory issues
Has anyone experienced:
Attribution not recognizing valid ASINs?
Backend catalog mapping delays?
Brand formatting inconsistencies affecting ad delivery?
Sponsored Brand Video campaigns getting almost no impressions because of backend issues?
Most importantly: What escalation path actually fixes this? Seller Support keeps treating it like a normal PPC issue, but this feels more like a catalog/brand association problem behind the scenes.
Would appreciate any advice from sellers who’ve dealt with this before.
Chinese Trademark Lawyer Recs?
Does anyone have any strong recommendations for a Chinese trademark lawyer?
So far in my search they’re prices have been all over the place and there is now discussion of success rate.
Appreciate any advice.
Amazon refuses to upload the correct weight and dimensions of my product
I've provided them with evidence: physical pictures of my product's actual weight and dimensions using a scale, calipers and a measurement tape. Despite that, they continuously apply the wrong weight and dimensions to my product, causing me to lose 30% of my profit margin for this ASIN.
Has anybody dealt with this?
Can you withdraw AZ funds quicker?
Is there any way to withdraw your Amazon funds quicker than the standard 2 weeks?
Need Amazon FBA advice about a shipment plz Brand Reg
Launched, a product 4 weeks ago. doing ok and it was sent in via FNSKU
I'm launching anther flavour to this product so its a variant. But im unable to use FNSKU for some reason, Only manufacture's barcode, which is fine.. But
Is this ok ? to do it this way ? will my stock not get mixed up ?
also Im not prepping, i just make sure my EAN (which is the Manufacturer's barcode) is scannable for Amazon staff ?
Thank you
How do you know when a trend is dying? I’ve got 3 months of stock.
I’m an Amazon seller. Started my first e-commerce business about 8 months ago selling fidget / stress relief toys. First time doing this, so yeah, mostly just figuring things out as I went.
Last year there was a stretch where Tk was pushing these toys pretty hard, and my sales were honestly really good. At that point I thought I'd basically found a safe winning product.
Turns out I was wrong.
I placed a pretty big order from China during that peak, but sea freight takes time, so the stock was still on the way while demand was already starting to cool off. By the time it actually hit my warehouse, sales had already dropped quite a bit. Now I’ve got like 3 months of inventory sitting there, just slowly discounting it to move it out.
Looking back, the signs were there. People were already saying the category was getting saturated, Tk engagement wasn’t the same, even competitors started running discounts to clear stock. I just didn’t take it seriously at the time because I was still selling and thought 'ok, it’s fine'.
Recently I’ve been thinking about whether to pivot, and started using tools like Accio to pull market + competitor info together. It doesn’t predict anything, but it helps me not rely only on my own store data and see the bigger picture a bit clearer.
Biggest lesson for me: if you're in trend-based products, reorder decisions shouldn’t be 'am I still selling today', it should be more like 'will this still be selling 45–60 days from now when the stock actually arrives'.
For people who’ve been through this , how do you usually catch it early when a trend starts fading?
New UK Seller Account Stuck in "Unable to Charge" Loop for Over a Week - Backend Flag Not Cleared Despite Successful Verification
Hi everyone, I'm hoping someone who has experienced this can help as I've exhausted all normal support routes.
The situation: I set up a new Amazon Seller account and have been stuck in an "unable to charge" loop for over a week. I am completely unable to trade.
What I've already done:
Removed original charge method and replaced with a major UK high street bank business debit card.
Successfully completed MFA/OTP for every individual EU marketplace
Seller Central confirms card verified and charge method updated successfully
Bank statement shows repeated Amazon pending charges - proving Amazon's systems are communicating with my bank fine.
The problem: Despite all of the above, the account still shows invalid charge method. This is clearly an internal backend flag that has not been cleared - it is not a card issue.
Support experience:
Unable to raise further cases on my account
Escalated to executive level
Currently dealing with escalations contact who is sending template responses incorrectly claiming my business debit card is prepaid
Please can any moderators here escalate this internally or advise who can manually clear the backend flag on my account? Thank you in advance.
How to sell on amazon?
I work at dora cosmetics idk if you like the products or not except br hair fiber powder other products are not selling. How do I increase the sales on amazon ?
Product Bundling Policy violation even though we own the brand?
Hey everyone,
Amazon flagged our bundle listing under the Product Bundling Policy and wants LOA/invoices for pre-bundled products.
But we are actually the brand/manufacturer ourselves and created the bundle directly under our own brand.
I’m still pretty new to Amazon and trying to understand what exactly they expect in this situation.
Has anyone dealt with this before?
Thanks
UGC Content
What’s everyone’s go to in order to build UGC and community? IG? TikTok? Amazon affiliates? We’re weighing a few options but curious what has worked
Experienced Amazon PPC Agency / Manager Recommendations
Hi all - my product is in the sourdough niche and I need an experienced yet affordable ppc agency / manager who has scaled kitchen products or sourdough products. I've gone through several agencies already but none of them has really worked out. Need recommendations and prices. thank you!
24 units sold in 3 weeks with 0 reviews is low CVR purely a reviews problem or listing issue?
US seller here, 3 weeks live in Home & Kitchen.
Current stats:
*24 units sold (mix of PPC + organic)
*0 reviews
*Generic listing (trademark approved, Brand Registry pending)
*Using Request a Review on every order
*PPC: AUTO + Manual Exact running, $26/day
*Good CTR but CVR is low
My question is low CVR at this stage purely because of 0 reviews? Or should I also be actively optimizing my listing images, title, bullet points right now?
Trying to figure out where to focus my energy first before Brand Registry opens up Vine for me.
Any advice from people who’ve been here appreciated.
Week 2 Private Label - Setting up brand
Hi,
Haven't posted here, I started Amazon FBA after hearing about it around 2 weeks ago and decided to try it with a 10k budget to see if I can learn a few things. I also have been using Claude AI throughout this whole process.
After purchasing Helium10 and doing some product research, I found a product with low ratings, proven demand, and I found a supplier where I am which purchasing samples for now. I bought a logo from Fiverr, a domain from Namecheap, and created brand accounts on various social medias. I will also be looking to buy a trademark. After I get the samples, I hope to fix any bad QC and with the help of reviews, the problem thats wrong with existing listings.
Looking forward to see where this will go, what challenges will I expect? What should I prepare for? Happy for all answers.
do i need UPC or just FNSKU is good enough?
I’m selling beauty products with a brand name on them, and I only plan to sell on Amazon for now. Do I need a UPC for each product, or is an FNSKU enough? I prefer to use only FNSKUs if possible, as it also saves money on purchasing UPCs and labeling cost when they aren’t necessary.
Where to find a Chinese Negotiator/Translator to Source Manufacturers
Hi everyone, I'm looking to hire a translator who knows the jewelry niche really well, and can help me negotiate with Chinese suppliers. This person needs to be able to speak Mandarin and English (bonus if speaks Cantonese as well), and is an expert in the jewelry industry.
I would like to hire this person directly or through a business-translation service agency that I can rely on. And I would like to have this person travel with me from tradeshows to factories, visiting multiple cities and provinces in the span of 2 weeks or so.
For anyone who is knowledgeable about this - where can I find such services?
Additional questions:
- Is “business interpreter” the right term?
- Where should I find someone legitimate with strong reviews?
- What should I expect to pay per day?
- What red flags should I watch out for?
Would appreciate advice from anyone who has done sourcing trips, factory visits, or trade shows in China.
Free/Low Cost Keyword Research Tool?
Hi all. Looking for something ideally that can show varying keyword trends as well as ASIN rank. Helium10 and JungleScout are out of budget as we’re still in testing phase. Any recommendations?
How can I start an AmazonFBA account?
So i want to start an amazonfba account and was wondering what's the upfront cost that I should be putting into, I'd like to do a kitchen appliance niche because it's used everyday and it's a need.
What are your tips and tricks to get started?
Should I work with an individual group of people to start off with, where they take a percentage of my earnings?
What are your thoughts?
No real Amazon agency can offer a "commission-only" pricing structure
Thoughts on this?
IMO Its too risky for the agency as there is so much out of control for them (stock, returns etc), so when they don't make money they won't work on the account
Unsupported Action
I've gotten this error in Seller Central several times over the past week or so, for different activities. I'm assuming its a bug w/ Seller Central website, but I'm curious to know if others have seen this error recently?