r/Caseys

Recently, I did a DEEP dive on Casey's general stores; corporate, small local, HR, management, the whole nine yards - holy crap ...

No wonder there's handfuls of unionized stores. All that said, I'm in the process of trying to get a copy of the employee handbook policies because I'm sick and tired of being taken advantage of by management who believes I don't know my rights.

Unfortunately finding a job near me is really difficult as the minimum wage most places is less than satisfactory. I'm trying my best with all the places I do apply-- Calling, going in person to say hello with my resumé, etc. --

*SIGH* 😮‍💨I can't wait till I graduate and I can get out of this hellhole

anyways ... just needed to write this out to vent

Just found out that I work with a convicted registered CHILD sex offender. I don't understand how this ok at all. And I'm supposed to act all neutral? I definitely feel someway about this, And it's not good. Why in a "family" atmosphere would they employ this person? And yes, I also found out they are aware.

I told her multiple times I do not want to work night, but she keeps scheduling me night time because I still physically can. When I was the only person that could work lunch, it worked out perfect because I got my daytime. Ever since the new kitchen manager came, she took my hours when I was promised that wouldn't happen. I'm not fully sure what to do. I've already talked to her about it and she said it is what it is. I'm full time too.

How do I go about quitting Casey's? I unxpectedly received a call today for a new job, and I'm supposed to start training tomorrow at 4am..Im also scheduled 9-4 for Casey's..do I send a last minute text or just no call/no show it? Its been a very horrible experience working there to say the least

I had some caseys cash on my app to use, and was given the option to use by scanning the QR code. Now, I'm not entirely sure how the process works, I'd only assume you take it up to the register and they're supposed to scan it on there end.. However the worker must not have been trained properly, or there system just was not working period.. It was 10pm and they even decided to call the manager, that didn't work.. I just want some clarification that this is how it's supposed to work and maybe the system is just awful.. or people aren't trained properly..

Hello new employee here wondering if gloves would be allowed to be worn when on register because at my location when I touch the scanner and screen my hands start feeling itchy so I was wondering if they would be allowed normally or if I would need a doctors note

So I worked one day and threw up i work back in the kitchen what exactly is the policy cause I thought it was immediately let the manager know then leave work but she said I can work just not kitchen

We're in a VERY busy store, top 20% of Casey's most of the time (sometimes higher I'd say tbh). We're even the closest pizza place to the highschool, so homecoming is always VERYYY busy.

But despite this, corporate treats us like we're the bottom 20%. We are getting yelled at for sales being down in the warmers, but if you were to look at the kitchen theres CONSTANT orders. The orders are also the type that once you finish one you get another, so we cant put shit in the warmers as we're constantly too busy.

Our ovens are also VERYYY fucking old. We have three, one of them can't rise to pizza temperature, only being used by the morning crew for cookies and doughnuts. The other one has to take an hour to get to pizza temps, and with 2+ pizzas in there it begins to lose heat. If that top oven breaks we'd be down to one oven which would be IMPOSSIBLE to handle our rushes.

A recent development is our registers. We have two registers. For a while register 1 would crash, and register 2 would double scan. However recently register two has become a slog, taking 5x the amount of time for one transaction with how damn slow and unresponsive it is. We've contacted support 4 seperate times and they have done NOTHING. We don't even GO on it anymore. Register 1 has also started an issue where the scanner will often times restart, briefly freezing transactions for a few seconds and making them take longer than they should. I can't even call help desk as we're a busy store and we can't do shit if theyre working on it while a customer comes in. I've unplugged it and plugged back in the scanner and its fixed it for a bit sometimes. But I don't know how long this solution will last.

Whyyyy can't corporate just fucking man up and help us!! Fix our damn store so we can get sales up!! This broken shit is only keeping our sales DOWN.

Has any employee successfully turned in complaints to hr and or ethics that were acually investigated and found true? Anyone experienced being push out of job woth fake hr reports? I have! And im trying to do something about it! Happens way too much at caseys. It needs to stop! Outright lies! People know the truth yet too scared to speak up for fear of losing job. I loved my job until i spoke up about what and how the new inexperienced sm was inappropriate and incompetent. I pushed and they pushed me out!thats the caseys way!

Four days in and I hate it. I am not being trained properly in the kitchen at all. I am fighting for my life trying to figure literally anything out. I am being told to make things I don't know how to make, and then people are angry with me. I have angry customers glaring at me because I can't make their orders myself, I have to wait for someone else to do it.

I was told I would do prep and focus on warmers, well that isn't really happening. I am being thrown every which way, being told "Ill show you this when I come back" and then I am not shown anything. I have to beg for answers, I notice hardly anyone washes their hands in this Caseys.

I have a lot of patience, but when I have someone being angry with me because I don't know what to do, I am going to get angry very quickly.

I noticed we were out of bagged fries, so I asked my manager if he wanted me to make more, he said "Well, if you want to I guess. I was going to show you how to make dough and pizza. Because we are in a kitchen"

I wanted to walk out. That was the rudest thing I have ever heard come from a managers mouth.

I had been told three times at this point, "Ill show u how to make dough" so I was desperately trying to find something to do and he tells me that! I got this job because I desperately need work but I can't take this shit.

I am being made to feel useless, small, and slow because I am not being trained properly! I don't even know how to clock in, they just give us a piece of paper. I don't want to go back in on Monday at all. It's all I can think about.

I had a meeting today at work, someone had a gun on their hip the whole time. He seemed very sketch, then I found out it was his last day there. I was terrified. Last meeting and a gun? Yeah, no. I don't really want to go back if I am going to be treated like a ghost and then thrown on by myself without knowing how to do shit. Just teach me how to make a fucking pizza!

Anyone else feel like Casey’s expects way too much out of one kitchen person?

I’ve worked for Casey’s for about 3 years total across 3 different stores, and honestly this current store has me questioning if this is normal now or if my store is just different.

My first Casey’s was actually pretty decent. My second one was pretty understaffed, but everyone helped each other out and we somehow got everything done.

At my current store it feels like there’s a lot more pressure. Our district manager is constantly watching cameras, overtime is not allowed, and if you stay over your scheduled time you get in trouble.

The thing that’s getting to me is the workload.

I usually work either 10-5 or 10-6 in the kitchen. Most days I’m the only person back there. I’m making pizzas all day, keeping the warmers full, making dough, doing prep, making cookies, stocking the open-air cooler, cleaning, and everything else that comes with the kitchen.

Today I came in at 10:30 because I overslept, but before 2 PM I’d already made a bunch of pizzas and had a 6-pizza order come through. Every time I try to start prep, another order comes in. Every time I try to work on the open air cooler, more pizzas need made.

I normally try to get cookies started around noon so they can cool before later in the day, but I couldn’t even get to them when I wanted to because I was so busy with orders.

By the end of my shift I only got a few things done for the open-air cooler and still had stuff left that needed done.

What confuses me is management wants everything done, but we’re not supposed to get overtime and there’s usually only one person in the kitchen. I feel like I’m constantly choosing between making customer orders, keeping the warmers stocked, or doing prep because there’s literally not enough time to do all three.

I was curious if Casey’s vacation hours rolled over into the next year

Just a rant.

I've been a team member for five months, and after our store manger got fired and our CSM quit, our DM has been trying to hire a CSM and new store manager as soon as possible.

Today, we (a different store manager and I) went through the paperwork and had a CSM "interview". It's now confirmed that I will be the new CSM. I am extremely nervous but excited. I don't know how to do things like orders and books, but I am a quick learner and they know I am a hard worker. I see a lot of potential in our store and I want to help improve it for our customers and my coworkers.

My main concern: the comments my coworkers will make about this promotion. After our CSSL was promoted many people were upset and they resulted to calling them slurs behind their back. And almost immediately I had one coworker say something about my promotion.. "why the f*ck are we promoting someone who barely knows kitchen?". I'm really good at prep (OAC, dough, etc.) but I'm just now learning how to make warmer foods and pizzas AND no where in our required skills for the postion say anything about kitchen.

For a little more information, the only other people that qualify for this job at my store DON'T want it. They said the pay is not equal to the effort you are required to put in. And the people that do want it don't put in the effort to show upper management that they are 'fit for the role'.

TLDR, I am getting promoted and am extremely nervous.

Iam fairly new. This will be my third week. I’ve more or less a kitchen guy which fine by me but today was something of a different perspective for me.

Worked 12-5 kitchen/ pizza maker
Everything was smooth. Even had a second person in the kitchen until 2. My km was scheduled to be in a TM role as a kitchen/ pizza maker and she just hung out at the counter. Walked around aimlessly looking busy. Takes a 20 min smoke break with a book. At least 3-4 times during my shift.

10 mins till my shift is up and everything goes off at once.
- I have online orders coming in multiple with 3+ pizzas per
-2 walk ins
-3 call ins

Total of 10+ pizzas not counting warmers

There was about 6-7 customers in line with a tm that has like a week on the till and it’s just us and km is nowhere to be found. My replacement was 30 mins late and today just made me question things