r/Caseys

So I'm new to Casey's, being trained on donuts. I work 3-10a and I have a few questions hoping to get answered here...

1. The person training me does things weird sometimes, but she's been at Casey's for 25+ years. Like, she will reuse staled hash browns and bowls to make burritos. She also doesn't sanitize the dishes after washing them. We never use the NuVu oven, except for the danishes. She changes the labels for the dusting flour and board without actually changing them out. Is this normal at Casey's? Am I being too persnickety?
2. I'm wondering how y'all are able to get breakfast in the warmers while doing donuts? Like when do you get your donuts out and when do you get fresh breakfast in the warmers? How can I get my donuts out faster? Icing is a pain sometimes because it get's so thick— even out of the bucket it's thick.
3. How do you keep track of how many items you put in the warmer and stale? It seems like a hassle to have to use the zebra every time you put something in the warmer or stale it. Or do you just make the same amount everyday so you don't have to keep track?

I feel like I'm on my toes the whole shift. I'm going to 5 days a week pretty soon. Last day of training is tomorrow.

I think I have more questions, but I can't think of them now. Thanks in advance. You guys are very helpful!

Picked up a pizza last week using the “summer” code. All good!

While I was in the store the monitor advertised “thin” code. Doesn’t work. Didn’t bother the workers, like aww I didn’t get a discount waaa, but the digital signage in store shouldn’t offer a code discount if it is expired. Harrisonvillle mo 50 mile radius

Hey, guys. Weird question. My doctor wants me to take at least 6 weeks off for maternity leave to recover from surgery but has also said she wants me to try for 8 weeks. How long do I have to have worked at Caseys to qualify for paid leave? I am supposed to go on leave next week and I'm scared to be without income.

So I went into work today (well technically yesterday considering the time). I am a closer. My shift 4 p.m.-11:15. Saturday night, so busy, expecting it. I come in, find out that one of the pumps is stuck in a transaction (happens every so often, call help desk, 5 minute fix). So I make it through the dinner rush. Its around 7:45, i am caught up on my stuff. Then I decide I better call the help desk before it is closing time, so that i can shut down my registers for the end of the night (Any closing cashier knows what I am talking about.

So, I call them around 7:45, I get put on hold because (they are assisting other callers) okay, I get that, 10 minutes pass, then 30...then an hour. Long story short, It took me over 2 hours on hold just to get a 5 minute fix. If I would have waited til i had to shut down....I would have been there until damn near 2 in the morning just trying to shut down my registers. So how does 1 simple call take over 2 hours on hold. Do they have only 1 person working the help desk for every store? Or "smaller staff because it is the weekend" It is rediculous. I got put behind on so many things, just because I had to juggle cleaning, doing trash stocking, doing inventory, all while having a phone in my hand for that small chance that they answered finally. Heck, after they answered I had that elevator music stuck in my head for hours.

Okay rant over.

Casey’s app and website have been down all morning. I just want access to my Casey’s Cash! lol

I'm 17 and I've just about to hit one year working at Casey's. The Job is decent most of timeuntil you get to a rush. The oms does not adjust time correctly at all. We are running the 40% summer deal right now and I'm consistently late because I'll get multiple orders with 5 or more pizzas with only 15 minutes to complete all of them. I'm a closer, I work every Friday, Saturday, and Sunday and two more shifts someone in the week. I work these days by myself. We have to call or text our manager if we want to change the time manually. Customers get upset because their pizzas a little late without understanding that I have near zero control over it. I'm not sure what system they use to adjust wait times, but it sucks.

Thanks to each and every one of you that make it happen, day by day.

Stay healthy! You are loved & appreciated!

I would suggest anyone thinking about working for Casey’s to find employment elsewhere as they let harassing bullies be store managers and do nothing about the bullying and harassing

Any reason why stores tend to be overly jammed up with product to the point of storing items next to a dirty restroom facility? I’m specifically lookin at the Minden, IA location off I-80 and most in the Omaha metro area. People tend to not wash hands and get touchy with things and it’s scientifically proven bacteria atomize and stay in the air for a period of time and can contaminate things. Those doors don’t always protect and keep them germs away from items store next to the restroom entrance. Done with Casey’s.

So I'm having a rough time in life and thank God I got this job. Ive read several things about daily pay but nothing concrete. I am either doing my onboarding tonight and working my first shift, or tomorrow. When can I get my first daily pay typically?

I filled out the application online through the hiring portal but I don’t see where to upload important documents like SSN card and things along those lines.

The only document it asks for on the website portal is a Résumé.

Is the SSN and other stuff more so in the interview process? Thanks in advance.

You walked up on riverside drive Caseys, told the cashier: *cutting the line*

"I've been trying to pump 3 fucking times get it fucking right you bitch, here's my fucking card you prick"

I told you "it's not hard to be kind"

You walked back up to my face and said, "what the fuck did you say to me?"

I replied, "that's not how you treat or talk to people."

You replied, "time is money.."??

My last statement while you were fuming off was, "it's not hard to be kind in this world we are all human", and your reply was, "maybe in your world buddy".

I just want to say to the clerk, you didn't deserve the disrespect or atrocious attitude/words he was saying to you, working and having to take that is a horrible feeling, I work at the psych ward on the weekends, and I probably be seeing that truck driver on Saturday 🙏.

Bless you and hope you had a better rest of your shift.

Two weeks now with out musrooms

I am a little frustrated. I work closing shift and recently we were told that from now on we should have 3 whilw pizzas at least at one time in rhe warmers abd at least 2 or 3 of everything else in the other warmers. All rhat seems to bw doing is creating more waste and way more work than sales. Anybody else think this?

So I work 3a-10a doing donuts/breakfast. Does anyone else put gravy on the breakfast pizzas for the warmer? The recipe card says to use cheese unless they ask for gravy. Is it okay to put gravy out, or should I ask first?

Second question: seen posts on here about putting donuts on the trays in the freezer before shift ends. But where is there room to put them? We're open 24 hours and people need access to the freezer. Can anyone help me be more efficient at this job. Just looking not to stress out.

I don't work at Casey's, I'm just trying to figure out if anyone knows what brand of pickles are used, or if it's a Casey's branded container, if there's a brand you've noticed they resemble? I remember a few months ago, the brand of cheese sauce used was revealed- I'm just hoping to figure out the pickles next 😂. Imo they're way better than the "usual" jar pickles, but also don't seem like Clausen, Grillo, etc. Any ideas?