Terrible customer service
Just putting it out there that Coros probably has the biggest joke of a customer service department I've ever had to deal with. 1000% switching over to Garmin after this. How can you spend hundreds of dollars on a new watch and it breaks in under a year and you can't get anyone to help you.
Edit: bring on the downvotes but imagine being a company and not having a customer service number to contact someone and only getting AI generator responses
Edit: thanks for the downvotes. It means you're doing something right