r/DataRecoveryHelp

Recovering or extracting files from old phone

I have a phone from 2008-2010 era. It’s an old straight talk phone samsung. It’s not a smart phone. It does still turn on but I am hopeful to extract the photos from internal storage. The issue is that I no longer have the 4 digit passcode and when plugged in to a computer it doesn’t pick up on the device. I’m hopeful that either someone knows someone reputable who I can pay to get the photos or has some advice lol.

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u/AvailableIdea0 — 8 hours ago
▲ 2 r/DataRecoveryHelp+1 crossposts

I had a few drives that needed recovering, tried Disk Drill

The first 2 drives went the same way. Disk Drill says it has recovered the contents, but all it shows is a stack of random windows files with no directory information, and no other files. The I restart the machine, and a windows message would pop up saying I had a drive that needed recovery. I click ok, and windows restores the whole disc, with folders.

Then the 3rd drive. It's pretty full. Disk Drill says 24 hours. OK. 24 hours later it sort of has the same result, kind of. It actually, as near as I can tell, found most of the files, again with no folders (some files viewable, most not). This time no windows pop up telling me I have a drive to recover. Windows does see the number of files on the drive, but explorer shows it as empty.

Not sure if it matters, but the 3rd drive did not have a windows folder.

Is there another recover tool people would recommend?

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u/Logical_not — 10 hours ago
▲ 2 r/DataRecoveryHelp+1 crossposts

Recuperar vídeos

Eu apaguei alguns vídeos do meu celular que são de trabalho, que estavam no meu drive. Mas por algum motivo esses arquivos apagaram do drive também. Estou buscando uma forma de recuperar. Alguém sabe quem faz esse tipo de trabalho ?

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u/ludlud12 — 17 hours ago

Disk Drill Issues

Hey y'all, I put a post out on here a little less than a month ago and y'all were a huge help and I finally got all my stuff back using Disk Drill. Only issue I'm having is the same one from before. The videos on my corrupted card won't play. There's no display image or anything. I recovered these videos from an SD Card, that was the source. If anyone has any tips for why this is happening and how to fix it. That would be greatly appreciated!

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u/Smart_Pension4300 — 1 day ago

Best way to recover deleted files after accidentally formatting a drive?

I’m still trying to recover from a mistake I made a few days ago. I was trying to organize some storage on my external hard drive and I think I rushed it a bit and mistakenly formatted the wrong drive instead of the empty one I planned to clean.

That drive had a lot of important stuff, personal photos, school documents, and some videos I really can’t easily replace. The moment I realized what happened, I just felt stuck because everything was gone in seconds.

I’ve been reading that there are data recovery tools that can restore files from formatted drives, USB sticks, SSDs, and even corrupted storage devices, as long as the data hasn’t been overwritten. I’m just not sure which ones are actually reliable in real situations like this.

Has anyone here successfully recovered files after formatting a drive? What actually worked for you?

Update: After posting this, I was recently suggested Soouya for recovering deleted files from formatted drives, SSDs, and USB devices. I’m thinking of trying it to recover my lost files. Has anyone used it before?

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u/Alternative_Past_106 — 2 days ago
▲ 3 r/DataRecoveryHelp+1 crossposts

data recovery

hi my name is victoria and i used to chat every single day with the love of my life on instagram
he passed away day 22-01-2026 due to suicide and i used to read our messages everyday
instagram disabled his account for some reason and now all of his texts are unavailable
i unfortunately never backed it up or screenshoted it because i didnt knew they could just cease to exist like they did
is there absolutely anything i could do to get just a glimpse of it back or not
thank you in advance

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u/victorexic — 2 days ago
▲ 3 r/DataRecoveryHelp+1 crossposts

Is my HDD still safe to use?

I have a WD My Passport 2TB i used to store photos, recently 1 folder got inaccessible, probably got corrupted since my laptop died mid transfer (don't do transfer when you're sleepy without plugging in your laptop!), CrystalDiskInfo shows Good, WD Drive Utilites shows SMART Status Passed and Quick Drive Test Passed. My question is how do i know if the HDD is still safe to be used and can i ever access the corrupted folder?

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u/smooshino — 3 days ago

How are people securely sharing confidential files and sensitive client documents online these days?

I’ve been thinking about this a lot recently because it feels like most people still rely on Google Drive links, Dropbox, or email attachments for things like contracts, financial documents, identity verification files, and other private client information.

What surprised me is that many of these links stay accessible for a long time, can easily be forwarded around, and usually aren’t built specifically for secure document exchange or encrypted file sharing.

I recently started looking into privacy focused file sharing tools that use temporary secure links, encrypted file transfer, expiring access, and browser based encryption for confidential document sharing, and now I’m wondering why this isn’t more common already.

With cybersecurity and online privacy becoming much bigger concerns lately, what’s actually considered the best way to securely share files online now?

Are businesses still mainly using Google Drive and WeTransfer, or are more people moving toward encrypted file sharing platforms and secure file transfer tools for sensitive documents?

Update: I was recently suggested Mboxly a secure file sharing tool for encrypted document transfer with password-protected temporary links. Has anyone here used something like this before?

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u/Anxious_Lead_3629 — 4 days ago
▲ 1 r/DataRecoveryHelp+1 crossposts

Help recovering dat on an ASUS Laptop I can't open

So, a friend of mine asked for help recovering data from his ASUS M5406KA Laptop which all of a sudden boots straight into BIOS, where no bootable devices are listed.

The laptop is still covered by warranty, but he's afraid the store will just fresh install windows thus losing important files. This also means I can't disassemble it to access the 1T drive physically as that would mean voiding the warranty.

Since I had previous success recovering files from a (supposedly) dead SSD of mine I tried the same approach here, as follows:

  1. Installed OpenSuperClone Live on a USB Flash Drive using Rufus
  2. Cloned the laptops SSD using Generic Source Device mode (Drive wasn't listed when choosing a source device otherwise)
  3. Realised the SSD I had available to be a destination of the image was about 24gb too small (Had to connect it via USB because I cant open the Laptop)
  4. Tried running DMDE on the partial image anyways, but only got system files
  5. Since OSC found 0 bad sectors during the cloning, tried running DMDE straight through OSC Live on the Laptop, with the same result.

What should I do?

EDIT: Turns out before asking me for help he asked a few friends, who "Tried reinstalling windows but couldn't because it wasn't compatible". Could the windows installer have full formated the disk, leaving only these files behind from the failed installation?

TLDR: Laptop will only boot into BIOS, Drive aparently has 0 bad sectors but running DMDE only recovers system files.

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u/nuuno2000 — 5 days ago

Poss. Corrupt SD Card Photos

Hi everyone, hope all is well. recently my mom tried to look at the pictures she took of me and my siblings growing up.. however only a few of the pictures on every sd card will load. are the ones that wont load corrupt? is there any way i can try to get them back? attached is a screenshot of what we're able to see, what i'm using (attached to a macbook), and the cameras that would've taken these pictures (early 2010's). any help will be greatly appreciated!!

u/idaniaegv — 4 days ago
▲ 2 r/DataRecoveryHelp+2 crossposts

Please help me recover this corrupt JPEG from my mini SD!!!

Imported photo onto my laptop

I am able to see the photo inside of my digicam perfectly, and I can see it in the mini thumbnail when I'm looking through pictures on my macbook, but when I open it, it looks like this. Sometimes the green part also turns a solid gray color. This also happens when I view it on my phone. Please can someone help me fix the color or fix this corruption? I really want to recover this photo of my dad at a wedding. Thank you and please let me know what I can do!

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u/Necessary_Limit4099 — 4 days ago

recover data from a HDD

Hi, am stuying and all my research for my for my universitary title is like gone from an hdd. The disk have like an error and i aldready tried using cmd and some recover software for taking my data back but it seems that the only way to it is by using R studio recovery software. Any advice with this case??

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u/Odd-Equipment-8396 — 5 days ago

Urgent help - RescuePRO Deluxe key ?

Hi all, i'm currently away on holiday and stupidly deleted a very sentimental video before bcaking it up to my laptop - if anyone could help me with a key for. RescuePRO Deluxe i would be forever greatful <3

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u/VIzMAN3011 — 4 days ago

My Phone got reformatted, is there any chance to retrieve the messages?

My phone got reformatted last February 2026, and forgot that there are important SMS messages there, like the Codes for the Guarantee Letters.

Is there any chance to retrieve those messages even if it is not backed up?

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u/Legitimate_Bug8578 — 8 days ago
▲ 1 r/DataRecoveryHelp+2 crossposts

recover data from a cd

hey all

I'm trying to recover data from this cd but I encounter many problems and I don't know how to explain them I used Al to make a report about it

  1. Media & System Specifications Host Operating System: Windows 7 (Ultimate/Professional Architecture). Physical Media Type: DVD+R (MGM). Nominal Total Capacity: 4.7 GB. Reported Used Space (Apparent): 4.5 GB. File System: UDF (Universal Disk Format). Original Archiving Method: Multi-session recording via a digital video camcorder (Sony Handycam Mini-DVD). Reading Hardware Device: Internal Desktop DVD Drive.

  2. Software Behavior & OS Responsiveness Windows 7 Explorer: The Windows 7 kernel and file explorer successfully recognize the hardware disc structure, displaying the total and used capacities (4.5 GB used out of 4.7 GB). However, attempting to access, open, or browse the root directory causes an immediate, unrecoverable system freeze (Not Responding / Loop). Windows 7 Explorer crashes entirely due to an I/O driver timeout while attempting to parse corrupted UDF metadata or invalid Virtual Allocation Tables (VAT). Standard Copying & Carving Tools: Standard software applications, including ImgBurn, PhotoRec, and CDRoller, completely failed to bypass the initial OS-level read hang or recognize the physical disc layout, freezing during the initialization phase. Successful Extraction Tool: IsoBuster (utilizing the low-level Managed Image driver feature) was the only software capable of bypassing the Windows 7 file system abstraction layer, successfully mapping and reading the internal physical sector geometry directly.

  3. Data Discrepancy & Size Analysis Deep sector-by-sector analysis revealed a significant contradiction between the capacity reported by Windows 7 and the actual data structure extracted: Physical Sector Image Size (IBQ/ISO Image): Settled at 2.44 GB (the absolute limit of sequentially readable physical sectors). Internal Session Architecture: The scan revealed 3 physically distinct sessions. However, these are logically mirrored/linked sessions. The subsequent sessions (Sessions 2 and 3) simply act as file system index updates, pointing back to the exact same sector addresses as Session 1. Net Unique Content Size: Settled at 1.95 GB after isolating and purging legacy system artifacts, automated Thumbs.db files, and dummy files (such as hollow .EXE slideshow viewers and screensaver shortcuts weighing exactly 48 KB).

  4. Extracted Archive Structure & Content The successfully recovered 1.95 GB data payload consists of two isolated directory layers, containing metadata and timestamps dating back to 2005, 2009, and 2012: Playable DVD-Video Structure: A standard VIDEO_TS directory containing fragmented .VOB files (MPEG-2 encoded), compiled originally for compatibility with standalone home DVD players. Raw Camera Data: Separate root directories containing the original, un-muxed files written directly by the camera hardware prior to finalizing. This includes raw images in JPEG format and legacy mobile/camcorder video clips in 3GP format.

  5. Technical Conclusion The storage medium suffers from a severe structural conflict aggravated by Windows 7's native UDF driver limitations. There is a 2.05 GB data gap between the logical index read by Windows 7 (4.5 GB used) and the physical sector-by-sector layout extracted by IsoBuster (2.44 GB raw image). This behavior, combined with the OS hanging symptoms, indicates that the missing 2.05 GB consists of either massive unclosed inter-session gaps (padding sectors left by an incomplete finalization process) or orphaned/isolated sectors containing older raw recordings that were dropped from the final UDF table allocation, which Windows 7 unsuccessfully tries to parse until it hangs.

the back of the disc

https://preview.redd.it/292ws2w2jh1h1.jpg?width=1351&format=pjpg&auto=webp&s=0a429e8430b69166844ea4574a201b7c4fbe88e0

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u/Mustafa_Ad121 — 7 days ago

I lost my drawio diagram, 30 days work, please help me.

Hello,

I am going through a very difficult situation and I really need help.

I am currently studying medicine, and because of electrical power failures, my computer suddenly shut down while I was working on an important file. When I turned the computer back on, the file I had been working on became completely corrupted. Now, whenever I try to open it, I get an “invalid file” message.

I also tried opening the file with Notepad, but the content appears completely blank, even though the file still has a size and is not shown as empty. This makes me think that maybe something is still there, but I do not know how to recover it.

This situation has made me very sad and worried, because without this file I will have a very hard time studying. I am from Venezuela, and I would truly appreciate any ideas, suggestions, tools, recovery methods, or advice that could help me recover the file or at least try every possible option.

I know that corrupted files are often considered a lost cause, but I am still holding on to a little bit of hope. I am in a crisis right now, and I honestly feel that my future is at risk because of this. Any help, even a small suggestion, would mean a lot to me.

Thank you very much to anyone who takes the time to read this and respond. I really hope there is still a chance to recover the file.

What should I do?

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u/Aryelen — 9 days ago

Condusiv Undelete Reddit Review

I thought I’d submit a post about my experience using Condusiv’s Undelete products.

Background: I have a small home network of Windows 11 computers. All of our data is located on a single desktop PC that is our server. Multiple drives on the server have folders that are shared out to the other computers.

Problem: If a client computer deletes a file on a server share, that file is gone. It’s not in the server Recycle Bin and it’s not in the client Recycle Bin. It would have to be recovered from a server backup, if you do one regularly. Even this won’t help with a file that gets deleted between backups. This is sometimes called a zero day delete.

Solution: I searched for quite a while and the only product that seemed to be a solution was Condusiv’s Undelete products. There are basically two Undelete products; Undelete Server (which includes Undelete Client) and Undelete Professional.

Both Server and Professional create a shortcut on your server desktop called Recovery Bin. Any files deleted from the server by a client end up in the Recovery Bin which can be used to restore the deleted files.

Both Server and Professional allow you to do the restore from the physical server Recovery Bin. The advantage of Server is that it should allow you to install the Client Undelete (comes with the Server software) on the client PCs. They should then be able to do restores without physical access to the server computer. I never could get that to work due to permission issues on my server PC.

Condusiv’s technical support told me that Undelete Professional is the same as Undelete Server except there is no option to have clients do their own restores. I couldn’t find a link to the trial download for this product, so he sent it to me. If the link no longer works, contact Condusiv support.

https://condusiv.com/product/undelete-professional-30-day-free-trial/

As of this writing in May of 2026, the cost for Undelete Professional was $79 per year for 1-4 licenses and Undelete Server was $200 per year for 1-4 licenses.

There are also some additional features of these products. More information can be found on their website Condusive.com.

I hope this helps anyone needing a product like this. If you find some other software that can do the same thing for less cost, please reply and share.

Thank you

 

u/MIT_in_the_PNW — 7 days ago

Need help Fixing/Recovering data from a RAW drive (newbie but technologically/mechanically savvy)

I've had this laptop for some years now and the laptop has never had any real issue in this time , the problem started when I was applying for a work from home position and the company required Windows 11 to use their software. My laptop had window 10 installed but couldn't upgrade due to one area of hardware not meeting the minimum requirement to upgrade from 10 to 11. Since I needed money I looked up other ways to install windows 11 without having to replace that hardware. I think majority of the stuff I saw said that it may just run a little slower depending on what the laptop would be used for. I did also see that in some cases, people who upgraded from 10 to 11 ended up with a bricked PC which was scary even though they met the minimum requirements to upgrade. So, I installed a third party free software and followed a tutorial that enabled the laptop to be upgraded to Windows 11 and bypass the Windows minimum to upgrade requirement. Everything seemed to be working fine for about maybe a week(?) and then the one day during that week(?) the laptop got left unplugged and so the laptop shutdown and had to be recharged. Once it got enough charge, I restarted the laptop but could only see the mouse cursor and a black background. No UI, No sign-in, no apps, nothing but the cursor and the background. Anyway, I followed a bunch of steps and was eventually able to figure out that the drive had become RAW. Not 100% sure how but the example explanation of what a RAW drive is makes me think it may have something to do with the windows 11 upgrade somehow, that, and the fact that I think the windows upgrade and the companies software they asked for us to install, are the only real changes that were made in recent time before the drive became raw.

My objective would be to be able to return the drive from raw, back to its original format without losing any data but if not then I guess, file recovery and then reformatting the drive?

Not sure where to begin and what precautions to take before I start, Any help in navigating this space would be greatly appreciated y'all.

Thank you in advance but also. I am going to be posting this in other similar forums as well so, If you're apart those forums as well, well, I guess Hi Ni-Howdy (waves)

Also, wasn't sure what else to include in this

The Drive is a 1TB 5400 rpm SATA-HDD and it came in a HP Laptop 15- bs0xx. Hope that helps somehow

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u/SnakeyPrimo — 9 days ago