r/DellXPS

Price and availability

The Core Ultra 7 355 configurations are available on Dell's official website. The prices are:

16 GB/512 GB: 14,464 yuan (around $2,145)
16 GB/1 TB: 16,449 yuan (around $2,440)
32 GB/512 GB: 18,027 yuan (around $2,674)
32 GB/1 TB: 20,011 yuan (around $2,968)

I was planning on getting the 32GB model but this is way over the 8GB $699 model.

Hi, I have a Dell XPS 13 9315.
More than 48 hours ago, a can of Coppertone Sport SPF 50 aerosol sunscreen accidentally discharged inside my bag while my laptop was in it. This was specifically aerosol sunscreen, not water, tea, or another beverage.
Some of the sunscreen appears to have penetrated the display assembly. The screen still produces an image, but there are large dark/cloudy areas that look like liquid or oily residue inside the display.
I shut the laptop down, disconnected it from power, and have kept it powered off for more than 48 hours in a dry, ventilated environment. The appearance of the screen has not improved significantly.
My main concern is safety and further hardware damage. Is it safe to power on and continue using the laptop in this condition? If the damage is limited to the display, can I safely use the laptop with an external monitor for now without replacing the LCD immediately?
Thank you so much🙏🏻🙏🏻

Hey y'all. I'm in the market for a new laptop and plan to run linux (Fedora or Arch, most likely). I was wondering if there were any experiences with the new 2026 lineup and battery life. I found a post from ThePrimeAgen on Twitter claiming decent battery life on Omarchy, but he doesn't specify configuration or anything (plus i don't want to use Omarchy).

If anyone has a 2026 XPS laptop and runs Linux on it, I'd be very very appreciative if you could share your battery life performance with it. Thank you!

Hey Guys,

As the subject states, looking at buying a used Dell XPS 9500 (ebay, FB Marketplace, etc.). I know when they first released they had issues with the trackpad being loose, but I hear it's an easy fix?

Are there any other issues with the 9500? Or should I be trying to get a newer 9510/9520 model if possible?

Thanks in advance for the time and help, it is greatly appreciated!

I have a Dell Inspiron 16 Plus 7640 that was purchased in the US with an international warranty/service contract. It is now permanently in India, and the same model is sold in India.

The original warranty expired recently, but Dell's US support page is currently offering recertification and renewal options for the Service Tag.

Before I pay for the renewal, I wanted to know:

1. If I renew the warranty/service contract in the US, can it subsequently be transferred/used in India through Dell's ownership/service-tag transfer process?
2. The laptop currently has a hinge mounting failure. It has never been inspected or documented by Dell, and there was no known impact/drop. If I purchase the renewed service contract, would Dell India evaluate this existing hinge failure for coverage, subject to technician inspection?

Has anyone actually dealt with a similar US → India Dell warranty transfer after the original warranty expired?

I'd especially appreciate answers from people who have done the transfer themselves.

I've had my 9510 since new (2021). I don't use it for games...just basic productivity in the living room (i.e. when away from my desktop). One big issue I've always had with it was CPU temps. It is a i9-11900H w/ 32GB RAM. After I bought it I learned that high i9 temps were common. Mine would hit 90C+ regularly...albeit for short periods of time. When the warranty ran out, I followed recommendations and re-applied thermal paste to the CPU and GPU (Arctic MX-6) and replaced the stock thermal pads on the VRM areas...with the correct thickness.

This helped, but I also had to use Power Settings Explorer to manually set the battery and plugged in max frequency to 500MHz less than max. Temps are still higher than I would like, but it could just be the chip vs. thin physical laptop. Fortunately, it's been a while since it hit 100C. The laptop idles at mid 40C to low 50C. I think, with the reduced frequency I recall keeping temps in the 85C range when running a basic stress test. Under basic/light use it seems to go up i the 60s, and occasionally in the 70s (e.g. right after a reboot).

It's been a few years since I took the plunge to repaste. Are there better products out now where I could noticeably lower it more...or make it more efficient? The process is a little bit tedious, so I don't want to do it again unless I have to (i.e. MX-6 lasts several years) or I can see much better results? Any other i9 owners (9500, 9510, 9520, etc.) that have cracked the temperature code, or do I just accept what I have as normal/expected?

Hi all, I would like to check if anyone has had experience regarding the warranty bought for your Dell laptop(s) when you made the purchase from the physical stores when they were still around in 2023/2024. I believed they exited all their physical retail presense in 2024?

I had bought my XPS15 laptop from their Plaza Singapura retail store in Oct 2023. The laptop I purchased at the store was one of the base models which can be found online. However, there are certain specs which are fixed. All I needed was increased memory storage SSD and increased RAM capacity. I couldnt find the specs I wanted without increasing the overall specs, higher RAM and memory had to come with better CPU and/or GPU, which was not something I needed and out of my budget. Hence, just increasing these specs was not available but the salesperson said they could do it.

Of course it was their official Dell store and I didnt question how they could do it. I made the purchase and received the laptop awhile later. Thereafter, I bought their warranty online for the laptop that covers almost all damages or issues with the laptop for 4 years, their Premium support service.

Fastforward to just last month, I accidentally spilled coffee over my keyboard. i contacted the Dell Support service and spillage is also covered under this warranty. Their system diagnostics showed that there were issues with the keyboard and one of the SSD. They came down to repair it, changed the entire keyboard and when checking the SSD for the change, they said they couldnt replace it because it was installed by a "third party".

At this point, I'm just confused because everything was bought from the physical store. I even had the receipt to prove it, but it was a simple receipt, like a B5 sized paper with my details, saying something like "upgrade RAM + upgrade SSD".

I had to get back to the online support team and I questioned them multiple times. They simply said that the receipt and the data on their end, doesn't show the damaged SSD card was ever installed by them. The info they had was just the factory set version, which was the specs available online. Those were the items covered by the warranty.

Of course, I explained everything to them and tried to get them to understand, even showing them the receipt I got from their shop. All they could say is that I have to contact the local retailer I bought it from. The receipt and all the contact details points towards DELL GLOBAL B.V. (SINGAPORE BRANCH), literally their global corporate entity name. Time and time again, they just reply saying that they cannot do anything about it.

I just feel quite cheated because it was their official retail store which they operated themselves but now they dont want to recognised the sale even though I bought the full coverage warranty. I would like to have the replacement and it's just disappointing that their service doesnt live up to the capabilities of their devices.

I'm just a consumer who bought the device and never expected something like that to happen. How would I even know that there were going to be changes in their business model, and even worse, how would I know that I cannot get warranty coverage for any single part of the product that was ENTIRELY purchased from their store.

TLDR: The global Dell SupportAssist does not fully recognise all the parts of the laptop I bought from the Dell Official Store when they were still in Singapore. There was damaged that should have been covered by the warranty and they are refusing it.

has anyone every encountered this issue? doesnt seem like I have much option than to suck it up... truly disappointed by Dell

I have a Dell Latitude 3410 and my battery has started acting weird. Twice now it has suddenly dropped from around 36–38% straight to 6%, and Windows immediately showed the low battery warning. While charging, it also stayed stuck around 78% for a while and then suddenly jumped to 100%.

I checked the battery report and it actually recorded the sudden drop. Battery health is around 86%, and my BIOS is already up to date. Does this sound like a bad battery, a calibration issue, or something else? Has anyone experienced this before?

Design Capacity: 40,005 mWh
Full Charge Capacity: 34,279 mWh (~86% health)
BIOS Version: 1.31.0 (latest available for the Latitude 3410)

I have a new Dell XPS 13 DX13260. This is the 2026 model with the Intel Core 5 320 (Wildcat Lake). It has no Thunderbolt. I use Omarchy 4.0.0. The laptop is good, but USB-C docks do not operate correctly.

The problem

The two docks fail differently. Only the video output is correct on both.

Function	Cable Matters 201054	Satechi ST-TCMA2S
DisplayPort or HDMI video	Yes	Yes
USB 2.0 (keyboard, mouse, YubiKey)	No	Yes
Gigabit ethernet	No	No
SD card reader	No	No
SuperSpeed link	Trains at 10 Gbps, then drops in 20 to 50 seconds	Trains, then drops in less than 5 seconds

The Cable Matters dock fails on USB 2.0 and on USB 3. The Satechi dock fails only on USB 3. No dock gives me ethernet.

What the kernel log shows

My first theory was not correct. The SuperSpeed hubs do enumerate. Both docks made a link at 10 Gbps on this laptop, the ethernet included. But the links do not stay up.

Cable Matters 201054:

• The full SuperSpeed tree comes up: 0bda:0423, then 0411, then the RTL8153 ethernet.
• The ethernet interface gets a name and operates.
• After 20 to 50 seconds, the full tree disconnects with error -71.
• The USB 2.0 side of this dock is bad from the start. The kernel finds the hub at full-speed. Then it shows device descriptor read/64, error -71, then power cycles, then unable to enumerate.

Satechi ST-TCMA2S (captive cable):

• The SuperSpeed hub 2109:0817 enumerates, sometimes when DisplayPort is already up.
• It disconnects in less than 5 seconds.
• In one log, the kernel stops for 5.3 seconds. Then it shows xhci_hcd WARN Set TR Deq Ptr cmd failed. Then the hub disconnects.
• The ethernet and the card reader of this dock never enumerate.
• The USB 2.0 side is correct.

Two docks. Two different failures. One laptop.

Causes that I removed

• The laptop USB 3 path. A Ugreen NVMe enclosure (0bda:9210) stays at SuperSpeed Plus Gen 2x1 (10 Gbps) on both ports for many minutes.
• The dock hardware. Both docks operate fully on a Windows PC.
• The Cable Matters detachable cable. The same cable operates correctly on the Windows PC, at full speed. A USB 2.0 D+/D- pair that carries data on one host is not a bad pair. Thus the cable is not the cause.
• "DisplayPort takes all four lanes". This was my first theory. The logs do not agree with it. SuperSpeed makes a link when DisplayPort is up. This is pin assignment D, not C. Also, the problem occurs when no display is connected.
• The BIOS. Version 1.6.0, A06, dated 2026-07-16. This is the latest version. This SKU has no Thunderbolt, thus the setup has no Thunderbolt option.
• The kernel version. The behaviour is the same on 7.1.4 and 7.1.8.
• usbcore.autosuspend=-1**.** No change.
• intel_pmc_mux**.** The driver binds INTC105C. This ACPI ID is not on my machine. The mainline table stops at Lunar Lake, thus a newer kernel does not help.
• The Omarchy version. I went from 3.x to 4.0.0. There was no change. Omarchy is a userland layer, thus this result is as expected.
• The Cable Matters 4K/HD switch. Both positions give the same result.

An unusual firmware condition

UCSI reports number_of_alternate_modes = 0 for the port and for the partner. But the Billboard descriptor of the dock reports that DisplayPort alt-mode is configured: wSVID = 0xFF01, bmConfigured = 0b11. Also, data_role shows [device], but the laptop is the host. And the typec-to-usb port map is crossed. Thus I do not trust the UCSI data from this Dell firmware. As a result, typec_displayport does not bind, and there is no configuration file that can set the pin assignment.

My theory now

The cause is link stability, not lane allocation. And the cause is in the laptop.

Both cables are now removed as a cause. The Satechi cable is captive. The Cable Matters cable operates correctly on a Windows PC. Both docks also operate correctly on that PC. Thus only one item is common to the two failures: this laptop.

The primary suspect is the EC, PD or IOM firmware of the laptop, in the mixed DisplayPort and USB 3 mux state. The two failures have different shapes, but they start from the same point. PD negotiates. The link trains. Then the link fails in seconds.

Questions

1. Do you have a DX13260, or a different 2026 Wildcat Lake XPS, with a USB-C dock? Does your SuperSpeed link stay up?
2. Did you see number_of_alternate_modes = 0 on Dell UCSI firmware? Did a BIOS update correct it?
3. Do you know a dock that operates correctly with this laptop generation?

I did a search. All the "XPS 13 dock on Linux" topics are about the 9350, 9360 and 9380 Thunderbolt models. They do not apply. I found no public report for this SKU.

I’m about to start college and need a new laptop for notes, but I also want something that I can play some steam story games on and that’s relatively strong. I’ve had my eye on the silver (older) xps 14 with the 4050 but I’m not sure if it’s worth paying the 300 extra for and if I should just stick with the intel arc graphics. Furthermore, I’m not sure if moving up to the new model is worth paying the higher price and if the new model is still capable to run games and whatnot at a similar strength. If anyone can help me with my decision that would be much appreciated (also looking to have the OLED display)

Hi everyone,

I'm debating between a Dell Vostro 460 and an OptiPlex 7010 MT. My plan is to gradually upgrade it over time into a sleeper PC, but I'm having a hard time deciding:

• The OptiPlex 7010 MT seems better built, but the proprietary connectors/power supply headers are holding me back.
• The Vostro 460 uses standard parts more easily, but the overall build quality seems worse.

Which one would be the better choice for this kind of project? Any advice or experience with either model would be greatly appreciated!

I’ve convinced my workplace to replace my XPS 13 7390(i7-10710U/16GB/1TB/4K-Touch) with the XPS 13 9345 (X Elite/32GB-1TB). Was $1,100 from the Overstock/Refurb store. I’d love to get more of these in my fellow coworkers hands as we’re all on XPs laptops mass-purchased in March 2020. For known reasons.

With 2 years to mature, would you choose to move to ARM now or would you wait a little longer?

If it is software, what’s holding you back?

If you’ve made that switch, how do you feel about your decision to jump in early, and would you do it again?

Thank you!

Hi all, I've been looking for a new laptop for the past few days and I've seen quite a few good looking dell XPS,' I've always liked their deisgns and specs but I never got one because they were always out of my price range, but on the used market they seem to fall right in the middle or maybe a little above average, and the design looks really nice, I'm asking if its worth buying, are they known to have design flaws that appear after a year or two of usage, or are they overrated and not a good deal actually? I currently have a dell inspiron and other than the classic cheap laptop issues like a plastic build, bad screen, etc, its actually lasted me a good few years already and it works perfectly fine, so I'm inclined to buy Dell again.

For some more info, my budget is 1000$, and I've seen models with a ultra 7 155h, 32gb/1tb going for 850-1000$, are they still overpriced? just looking for some guidance/help, thanks!