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I was recently in Sri lanka. Though I have travelled internationally a lot for work, this was my 2nd foreign trip with my parents. If anyone is looking to take their parents on a low complicated foreign trip, I definitely recommend Sri lanka. My itinerary- Negombo- Habarana (with stop at Dambull and Kandalamma lake)- Day trip to Trincomalee - Kandy(with stop at Sigirya and Nalanda Gedige temple)- Colombo.
Here are my tips -
Get point to point cab driver and pick me is extremely reliable for pickup from airport. People were recommending hiring a cab driver for the entire length of the trip. You do not need it. You will almost find someone at a better rate in the area you are put up. You can also trust the google reviews.
Food is not at all a worry. My dad is a vegetarian and Sri lanka has plenty to offer for vegetarians
Always get a Dialog sim. On my first trip to SL with friends, I got a Dialog sim. This time I got a Hutch sim and Hutch does not have the coverage that Dialog provides
If possible, do plan a visit to Trincomalee. The place is very unlike India and has a lot to offer. We did a day trip there but wish we had stayed there
Do plan to stay one day at Colombo. The skyline is beautiful. I know folks at Mumbai have a better skyline but this is much cleaner lol
Dont worry about not having the novelty factor. My parents found Sri lanka clean and pretty though we come from the south of India and found that it had a different vibe
People are nice but if your cab driver recommends a stop at "herbal garden" do not recommend. They sell overpriced ayurvedic oil. Not worth it. Also do not take restaurant recommendations from your cab driver. Just use google and always look up reviews from foreign travellers
Always withdraw from Bank of Ceylon or Peoples bank. Low markup charges. Avoid HNB like the plague
If you stay at fancy places that accept USD only, better to get a USD forex card to avoid markup
Cinnamon properties are all over Sri lanka and reasonable. If you do plan to stay in multiple Cinnamon properties, better to create a membership for better rates
Ask away for any particular questions or recommendations. Happy to help !