r/ITSupport

My PC has extremely slow downloads (around 4–7 KB/s), and apps fail to launch or install properly. Minecraft downloads are also extremely slow.
PC specs:
RTX 3060
Intel i5-9400F
16 GB RAM
Modified/debloated Windows installation
What I’ve tried:
DISM and SFC scans
DNS flush and Winsock/TCP-IP resets
Checked DNS, ping, HTTPS connectivity, and proxy settings
Started BITS successfully
Tested Cloudflare downloads
Tested in Safe Mode with Networking, with the same slow speeds
Findings:
Other devices on my internet work normally.
PC is connected via Ethernet to a Wi-Fi extender.
Ethernet link reports 1 Gbps.
Ping works with 0% packet loss, DNS works, and HTTPS returns HTTP 200.
Downloads still time out at roughly 4–7 KB/s.
Problems started around a Windows update. My surge protector was also switched off and back on while the PC was running around that time.

I’m out of ideas. What should I test next to identify the root cause before reinstalling Windows? This just started happening a couple of days ago.

Hello everyone, I'm working from Pakistan and I need to access my client's PC in US to work.I have been using VPS (remote desktop connection) for quiet some time but it has stopped working since yesterday, how can I fix it? Is there any other way to work or access another system remotely?

Tl/Dr: Already tried anydesk and TeamViewer, they disconnect after every minute.

Good day everyone could I secure an entry role at an IT support desk through self-study and a CompTIA A+ certification in the UK? I have no prior experience, so I would appreciate any honest opinion and anyone who has gone through this phase beforehand. Thank you

Heyy!! I'm using MS Teams on Hp Omen 16 Nvidia 5070 gpu accelerated laptop. I have tried all possible options like sitting next to wifi or connecting to Ethernet rather than wifi but non seem to work when screen share is ongoing and it lags or disconnects automatically.

I came across couple of post which said to use graphics settings and high optimization.

Any suggestions on how to fix it?

so recently the wifi password on the router got changed.

the routers name or anything else did not change, we did not get a new router, just changed password.

for a while one of our phones had the same issue, but we ended up getting it to work by forgetting wifi and resetting the phone.

my computer on the other hand, will not work at all.

i’ve troubleshooted the wifi, no help.
i’ve reset all my wifi’s. no help
i’ve cleared my wifi cache in command center
obviously i forgot and reconnected with the new wifi
etc. and nothing else works. it connects, but does not receive wifi.

i’ve tested other wireless connections and they connect fine. it is only this wifi.

i’ve connected my pc with LAN, and it received direct access, obviously but it shows it can receive the wifi.

i do not know what else to try and its starting to upset me. it connects, it receives. but when i try to use a function it doesn’t work/doesn’t receive wifi. and steam also is constantly “not connected” when in use. what else is there to do?

also i forgot to add i noticed when checking devices that some events had happened, my wifi router something in the events was deleted, and then a separate event configured, i had to redownload the driver and its there now not showing deleted. but still not connecting