r/Nanit

▲ 1 r/Nanit

Breathing band questions

Hi guys,

I’ve been a long time nanit user as a UHNW Career Nanny. My specialty is the 3m-2yrs old, I have around 8 years under my belt.

My question is has anyone used the breathing band for newborns?

I have both the footie onesie and the breathing bands that go over the sleep sacks. I haven’t used the breathing bands for children under 3 months old. I know they used to have the old sleep sacks with the breathing band print but it’s no longer available. I’m just confused as to how they nanit camera monitors a newborns breathing. Need some advice 🙏 thank you guys

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u/Fun_Acanthaceae5774 — 1 day ago
▲ 1 r/Nanit

False red alert

We had our false red alert last night and honestly it was the most terrifying thing I’ve experienced.
We just set the camera up for our 10 week old 3 days ago. We’ve been using our other Nanit cam for our 17 month old since last year and never had an alert.
I think the camera might be too high. He is in a next to me right beside me and He also wears an owlet monitor and no anomalies were detected.
Do you think it looks too high? Or the band doesn’t look right?

u/crossfitcookies — 21 hours ago
▲ 4 r/Nanit

Need to subscribe to use the camera?!?

Hello, i have a baby on the way next month and was setting up my Nanit Pro. I went through all the steps until it got me to activate. Its asking me to finalize the setup by activating my camera. when i click the link (Activate Camera), it takes me to a webpage where it it asks me to choose 1 of 3 plans (none are free, one has a 3 month trial). Do i need to subscribe in order to just get this damn thing on?

If so, assuming i should wait until baby is born so i start the 3 month trial? This is crazy though. Locking me out of the camera until i put my credit card info?!?!

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u/pscrilla — 2 days ago
▲ 3 r/Nanit

Buying a 2nd Nanit? When did you stop using Nanit?

Due with baby #2 in a couple of months and trying to decide what to do about monitors.
We currently have a Nanit for our 2-year-old and it's worked well for us. The thing is, we don't pay for any of the subscription features and really just use it as a monitor/camera.

For those with two kids, did you:
-Buy a second Nanit?
-Move the Nanit to the new baby and switch your toddler to something else?
-Stop using a monitor altogether for your toddler?
-Go with a different monitor for baby #2?

Part of me wants a second Nanit just so we're not juggling multiple apps, but I'm not sure it's worth the cost since we don't use any of the premium features.
Would love to hear what worked for your family and whether you'd make the same choice again.

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u/jareils — 5 days ago
▲ 2 r/Nanit

Movement Notifications Not Working?

hey everyone,
i ~just~ got the nanit pro and there have been two instances where my baby woke up and rolled around his crib and i received no notifications whatsoever. Not even when i went to check up on him. The motion sensitivity settings have not been changed and im just wondering if anyone has experienced this and what did you do?

tia

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u/Impressive_Way676 — 3 days ago
▲ 2 r/Nanit

Has anyone had this specific issue with Nanit before?

My 3.5 year old has a Nanit Pro that has been working successfully in his room on a wall mount ever since he was born. My 10 month old baby also has a Nanit Pro. Randomly, two months ago, the baby’s camera unpaired. I was unable to get it to pair again no matter what I tried. We had the internet company come out. They checked everything and said our connection is fine and no other devices in the house are struggling, so it must be a Nanit issue. After troubleshooting back and forth several times, they sent me a second camera. Same issue. Now they sent me a third camera, and still the same issue. We took my son’s camera off the head and mounted it on the baby’s wall mount, and that’s the only way we can see the baby now, and now my son is without a Nanit. We desperately want both Nanits up and running again, but I’m not sure what to do! Has anyone else had this issue?

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u/Adventurous-Algae-45 — 4 days ago
▲ 18 r/Nanit

Don’t bother. Awful product and awful customer service.

My husband and I dropped nearly $1000 on a nanit system for our 18 month old and our child due this fall. Both the cameras we received are faulty, and do not even turn on. Not to mention, the plastic and other materials on the cameras feel cheap and flimsy, not at all what I expected.

We tried every troubleshooting exercise and finally reached out via email, only to be ignored for 2 days (even after following up) and then passed around to another department. At that point, I just wanted the return label.

Now I’m being told I have to wait up to 2 days to receive the return label, via email — I just want to return this stupid thing and get my money back so we can afford to buy a better product!

We bit the bullet on the nanit price thinking the product and service would be excellent — could not be more disappointed and annoyed. We now have to find another product before our vacation and are scrambling, as we didn’t foresee this being such a problem.

Getting on the phone with a real human is a Herculean task, and so is getting any sort of reply by email. Doesn’t exactly instill trust in a parent that your child’s video feed and other personal information is being adequately protected if this is how their business is run.

Back to the cheap non WiFi cameras, I guess.

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u/frugal-lady — 6 days ago
▲ 3 r/Nanit

Red Alert did not make sound

I woke up to my regular alarm and saw the red alert sign on my phone screen. There had been no sound or notification. Neither my husband or I heard anything during the night. Needless to say I was terrified I missed something horrifying and quickly went and checked on my son, who was thankfully ok. I don't see anything in the notification history or a camera activity that lets me know when the alert was for so that I can review what happened. How can I figure out when the silent Red Alert went off?

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u/djpeanutnose — 6 days ago
▲ 5 r/Nanit

So many false red alerts

My son is only 3 months old and we have had 9 red alerts. We have become almost numb to them! He is always completely fine and breathing. I watch the videos back and I can see him breathing in them. I always report and at first they were saying move the camera closer, so I moved his bassinet higher and we were fine for a while. Then it said his sleep sack was too thick- it’s just a momcozy 1.5 TOG he’s been in it since 5 weeks old. So we switched that out. Waiting to see what last night’s issue was. Anyone else having this issue?

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u/Legal-Ad7067 — 7 days ago
▲ 4 r/Nanit

Does Nanit count the final wake in the morning in Night Wakings?

Make it make sense. This is always one wake higher than the timeline shows in night time lapse. Why?

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u/Sparkyboo99 — 8 days ago
▲ 3 r/Nanit

Nanit thinks I’m the baby?

Recently my daughter has been wanting my husband or me to lay in bed with her before she goes to sleep. But when we get up, the Nanit doesn’t recognize she’s still in the bed, it thinks we’re the child being taken out of bed so it doesn’t really monitor her sleep anymore. Anyone have the same issue or a fix for it ?

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u/girlmomma13 — 8 days ago
▲ 2 r/Nanit

Camera Turning Om

Hi all! Wondering if anyone has experienced something similar to what we’ve noticed in the last week with our camera.

When my child wakes up overnight, either my partner or I will turn off the camera completely while one of us goes to comfort him so as to not wake the other up. Both of us sleep with either our camera on Night Mode or with background sound on so that we don’t sleep through wake ups. It makes sense to us to just turn it off as soon as he wakes.

We’ve noticed as of late, the camera turning back on overnight without either of us doing so. Honestly, it creeps me out.

We are the only 2 users on our account, we’ve changed our internet provider’s default WiFi password, we have 2 factor authentication enabled with our login.

I don’t know if it’s a power cycling issue or Internet connectivity issue that causes it to automatically power back on. Any ideas?

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u/LikeOtter — 9 days ago
▲ 7 r/Nanit

First stretch of night sleep is NOT a nap

Hi all - for the last month or so, the first part of baby’s night sleep is registering as a nap. I have sleep schedule set for her night sleep to start between 7-8pm. I have flagged the data as incorrect but it does not change how it is classified. Is there something I can do on my end to make the first part of the night tie to the rest of the night?

u/MurphyMabel — 8 days ago
▲ 8 r/Nanit

Nanit sleep tracking broken since switching to paid subscription: feeding wake-ups counted as new bedtime/wake time

Anyone else having this issue? Since we switched from the free trial to the paid Nanit subscription, our sleep tracking has gotten completely unreliable.
Example: our baby goes to bed at 7pm. If he wakes around 10pm for a feed and we take him out of the crib for 15-20 minutes, Nanit logs his bedtime as 10:15pm ..completely ignoring the 7-10pm stretch he was actually asleep.

Same thing happens in the morning. If he wakes at 4am for a feed and we put him back down by 4:15, it logs 4:15am as his “up for the day” time, and then treats any sleep before/after that as a nap instead of nighttime sleep.

This is throwing off all our nighttime sleep insights and totals. It only started after we went from the free trial to the paid plan. anyone know why, or how to fix it? Did something change in how the algorithm detects bedtime vs. wake time?

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u/That-Raspberry-722 — 12 days ago
▲ 3 r/Nanit

Nanit incorrectly shows baby asleep when he is awake

Has anyone else found that Nanit doesn’t accurately identify wake-up and sleep times?
My baby wakes up around 4:30 a.m., and between then and 6:00 a.m., he’ll cry and fall back asleep intermittently. Nanit never seems to capture that correctly.
A lot of the time, he’ll be wide awake in the crib, and Nanit will still show that he’s asleep. Is this a common experience, or is it just us? This is not what I would expect in an expensive monitor.

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u/digitlagegirlnxtdoor — 13 days ago