r/Oneplusfans

▲ 109 r/Oneplusfans+3 crossposts

OnePlus 12 Freeze/Blacked Screen, Random Restarts and Sim unavailable

I bought my OnePlus 12 (Indian variant) in July 2024. Since last two weeks, the phone has been acting up and it's gotten much worse over the last few days. I've had well over 150 incidents, with 20+ today alone.

The phone will randomly freeze, the screen goes black, touch stops working completely, and the only thing I can do is force it to shut down. Sometimes the SIM disappears, and other times the phone just restarts itself.

I contacted OnePlus support and followed everything they asked me to do. First a factory reset, then a full software reflash. Neither fixed the issue. If anything, the freezes seem even more frequent after the reflash.

I took it to the service center yesterday for flash. When flashing also didn't help, then their response was that it could be a motherboard issue, but they aren't sure. The proposed solution is a motherboard replacement costing ₹32,500, but they also said they can't guarantee that replacing the motherboard will actually solve the problem. Their other suggestion was basically to buy a new phone.

I have attached a video of the issue as well.

Has anyone else faced similar issues with their OnePlus 12?? Any help or suggestions would be greatly appreciated. Thanks

u/No-Tomorrow-7596 — 13 hours ago
▲ 13 r/Oneplusfans+2 crossposts

Recent Chat with Techibee

Techibee aka Ashok Bhai have said he is actively in touch with 1+ and he said they are working with this issue. as we know, as every other brand, 1+ will not easily get convinced to give suitable solutions to sufferers as the users who have suffered this issue is just 31 or 32 users and for them this number is too small.. but for a user who have spend a hefty amount for a flagship will not gona leave this issue so easily.

u/No-Tomorrow-7596 — 16 hours ago
▲ 10 r/Oneplusfans+2 crossposts

OnePlus 12 Motherboard Dead Reports: Brand's Official Clarification & Community Discussion

OnePlus Denies OTA & Surge Issues in OP12 Motherboard Failures: What Really Caused the Sudden Device Deaths?

u/No-Tomorrow-7596 — 21 hours ago
▲ 9 r/Oneplusfans+4 crossposts

Need insightful opinions on the purchase of used OnePlus phones

Hello all! Long post ahead. I need some opinions and different outlooks to affirm my decisions and get a different perspective. ( I am based in India btw)

I currently use the OG OnePlus Nord, been about 5-6 years. I am considering an upgrade. I am interested in getting another OnePlus device, mainly the 12, 13, 13s, and 15. This purchase would mainly be from the used market, as I feel I'll get it comparatively cheaper, and it will still last as long for me. Please do take note of the prices I'm considering.

OnePlus 12: Wanted to get this as it's supposed to be the best OnePlus, with the camera and all. However, as I researched further, I realised it wouldn't be as future-proof and would have considerably older battery tech. Also, a lot of reports of the motherboard issues, particularly for this model, made me think otherwise. Thinking of spending less than 35k INR or 365.39 USD for the 512 GB.

OnePlus 13: The same phone with more future-proofing. I think I can get used to the technical downgrade, as I am coming from a 5-year-old phone. The device is great, will work well for 3+ years. In comparison to the current market, though, the battery is less (and with the new data, that OnePlus 13 has actually a 5400 mah battery instead of 6000 mah, which was a punch in the gut).

I feel I'll get a good flagship experience with this phone. Also, despite its big size, this phone feels comfortable to hold ( without case, haven't checked with a case). Considering paying 40 to 45k for 512 GB and 50 to 60k INR or 522 to 627 USD for the 1 TB version.

OnePlus 13S: A phone I initially loved during the launch. I love the size. However, it is technically a downgrade in certain areas. As I said, for me, any phone will be an upgrade, but I would prefer a well-rounded device. I am considering this phone because of its size. Willing to pay up to 45k INR or 470.11 USD for the 512 GB version.

OnePlus 15: The latest tech. This phone would be the best for future-proofing and getting the best tech and battery. The camera, even if people say it is a downgrade, I feel it would be good enough for me. (Although the 13 or 12 might be better in low light). However, even though this phone is the same size as the 13, it feels much bigger in hand, and feels a bit uncomfortable ( without a case). The comfort isn't a major factor for me, but the 13, 13s, and the 15 are the phones I've held, and I noticed that in my first impression. Willing to pay 60 to 65k INR or $626 to $681 USD for the 512 GB.

Current OnePlus Nord: Regardless of buying a new phone, I do plan on going to a local shop and getting the device repaired a bit. I will change the battery, the stuck power button and other small issues for about less than 3-4k INR or less than 40 USD. Planning to use the Infinity X custom ROM, thus giving my device Android 16 and better performance. I can also try using banking apps.

This phone might be my secondary, mainly as a navigation device and for other stuff. I can also see myself using this phone for another 2 more years as my primary device, and maybe look at purchasing a new phone later on.

The main reason for getting a OnePlus and a new phone is because of the fact that OnePlus is shifting identities and may eventually shut down in India, and I have always wanted a OnePlus flagship. And the ongoing price hikes and all made me realise I should buy a new phone, thus futureproofing and being steady for the next 5 years. Getting from the second-hand market would help reduce the prices considerably. I also need storage, as my current phone is filled up (128 GB/ I know I can back up and free up space, so that's there).

Now, I need your actual opinions, and please, not one-line answers. Looking for people who have also researched the same, and those users who have used these devices. Also, don't be biased towards any particular phone.

Q: Is my outlook reasonable? Do you have any other devices you'd say might be a better choice in this market (second-hand market too)? Also, are the prices for the second-hand phones correct and reasonable? Let me know your perspectives and help a buddy out!

reddit.com
▲ 2 r/Oneplusfans+3 crossposts

Fingerprint is NOT SAFE at all

I had registered my fingerprint in one plus 13, it unlocked very fast i was always curious if it actually checked my finger , i had recently added glass screen protector to my phone and i was in class my classmate opened my phone 5 times out of the 10 times he tried , it was very embarrassing, some boys said this phone isn't even worth 100$

Anyone can open it not security at all

reddit.com
u/Oldodi — 1 day ago
▲ 3 r/Oneplusfans+2 crossposts

Type-C earphones not working

I bought a OnePlus 13 recently about 2 months ago

Never had an issue till now

I've taken my friends earphones to try THE EARPHONES

guess what i found out i couldn't get them to work through my phone

I've tried

1.clearing cache of settings

2.checked with disabled audio rerouting option

3.tried with OTG connection setting

Still did not work

I don't know what else to do

Pls tell me if anyone has the same issue or give me any solution

I planned to buy some wired earphones but no more ig

reddit.com
u/INDOMINOUSREX003 — 1 day ago
▲ 26 r/Oneplusfans+2 crossposts

Why is oneplus doing this???

I have been wanting to buy the OnePlus nord buds 4 pro for the past months but it wasn't delivering to my pincode address. Now I'm at home in a different city but they have hiked the price.

This was available for 3899 or 3999 for the past few months but suddenly it's increased to 4299. And oneplus doesn't even give coupons or discounts. Why would they suddenly hike the price like this? I chose this oneplus tws over realme, oppo, boat, sony, samsung but I feel helpless now.

How do I get it under 4k in oneplus official website store or oneplus app?

Any suggestions would be appreciated.

u/ForwardBig9691 — 2 days ago
▲ 40 r/Oneplusfans+2 crossposts

OnePlus 12 Motherboard Dead: 31+ cases already compiled on official forum, service centers asking ₹35k+

This is getting serious. On the official OnePlus community itself, users have compiled 31+ verified cases of OnePlus 12 motherboards dying, mostly post-updates.

Here is the ground reality:

- People paid ₹65k–₹70k for a flagship, and devices are dying within just 1–1.5 years with zero physical or water damage.

- Service centers are quoting ₹30,000 to ₹40,000 for motherboard replacement instead of owning up to the issue.

- OnePlus introduced lifetime warranty for green lines due to public pressure. Why is there total silence on dead boards for their top-tier flagship?

- A ₹65k+ phone should not become an expensive paperweight in under two years.

Official OnePlus Community compilation thread:

https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://community.oneplus.com/thread/2140810946526838787&ved=2ahUKEwiulrDXjamWAxVPRmwGHZ49LWgQFnoECCcQAQ&sqi=2&usg=AOvVaw0OwKgucFKfPO3P6pXrKdpD

u/No-Tomorrow-7596 — 2 days ago
▲ 16 r/Oneplusfans+1 crossposts

Offline AI Core in OnePlus 15

Apparently OnePlus/Google finally Activated offline Ai Core in OnePlus 15. Before, many times i tried to get it to work without luck. Today I checked the AI Core app and finally i can see the offline AI models available.

This is good news. I'm not sure if initially it was disabled from Google or OnePlus.

u/Ray-7778 — 3 days ago
▲ 11 r/Oneplusfans+1 crossposts

OnePlus 15 CPH2747 Global Version Does Not Work With Verizon but Works With T Mobile, Plus OnePlus Pad 4 Has No USA Region Option, Looking for Advice

I recently bought a OnePlus 15 5G (CPH2747), 6.7", 512GB, 16GB RAM, Snapdragon 8 Elite, Android 16, unlocked GSM, and a OnePlus Pad 4 (12GB + 512GB, Sage Mist, WiFi, Snapdragon 8 Elite Gen 5) from eBay.

The global version of the OnePlus 15 does not work with Verizon, but it does work with T-Mobile. I currently have a North American OnePlus 12 that works with Verizon.

Is there any way to get the global OnePlus 15 to work with Verizon? I would really appreciate any advice on this.

Also, the OnePlus Pad 4 does not have the United States listed as a country option during setup. I am okay with that, but I just want to make sure there are no problems I should be aware of.

I paid around $1,470 plus about $50 in tariffs for the OnePlus 15 and around $800 for the OnePlus Pad 4, so I would really like to find a way to use the phone with Verizon if possible.

Any advice would be greatly appreciated. Thanks!

reddit.com
u/emad07306 — 4 days ago
▲ 23 r/Oneplusfans+1 crossposts

Got a screen replacement from OnePlus official, and no fingerprint doesn't register

Has anyone experienced this, brand new screen yet I can't the fingerprint scanner.

u/solarcrying — 4 days ago

Oneplus 12 NA looking for community

I have a OnePlus 12, 16gb, 512GB Emerald Green.. Previous, OP6, OP7T, OP9.. Each one worked well, great value..

Live in San Francisco, using T-Mobile. Use Nova Launcher.

Would have continued, but..

Love to share information, issues...

OP12 just as strong as when I bought it..

Where do we go in future.. Nothing?

reddit.com
u/bramfoto — 4 days ago

OnePlus 12 Sudden Death & Motherboard Issues: Community Discussion & User Feedback

​

Several tech commentators on X have pointed out an increase in sudden motherboard failures on the OnePlus 12, with some devices allegedly going completely unresponsive right after software updates.

Source References:

• Ashok Mor (@_techibee): https://x.com/i/status/2088566080294015388

• Abhishek Yadav (@yabhishekhd): https://x.com/i/status/2088615846516277323

To understand whether these are isolated incidents or a wider pattern across specific batches/updates, it would be useful to consolidate real user feedback here.

For OnePlus 12 owners:

  1. Have you noticed any hardware crashes, random reboots, or complete device bricking?

  2. If your device failed, was it linked to a recent OTA installation?

  3. What has your service center experience been regarding warranty claims and board replacements?

Please share your firmware version, model region, and any relevant details below.

u/No-Tomorrow-7596 — 5 days ago
▲ 8 r/Oneplusfans+3 crossposts

Should I wait for the OP13 to restock? Should I wait for BBD?

I was planning to get a 13s but after hours of doing my parents chores licking their boots etc and earning social credit my budget increased to around 60k. I was about to buy a OP13 but then learned it was out of stock offline and online both. Any suggestions or inside info whether they are going to restock it in India or will it return in Flipkart BBD?

reddit.com
u/StoicRat04 — 5 days ago

Switching from iPhone 14 pro to oneplus 15

I am thinking of switching from my iPhone 14 pro to one plus 15 but i am worry because i will buy the Chinese version flashed to rom so is any one done that can give me advise and also el camera is the same or the iphone 14 is better?

reddit.com
u/Middle_Newspaper8117 — 7 days ago

Oneplus pad 4 ???

One plus pad 4??

Guys I have already placed an order for one plus pad 4 12/512gb variant for 54k(with stylo) yesterday with exchange and bank offers.but now after reading so many bad stuff about its pen I am kinda regretting it as my purpose of getting tablet was taking notes and pdfs but it seems from reading that it isn't quite well for note taking what should I do guys ??? Should I cancel my order???

reddit.com
u/SwimmingKiwi5442 — 8 days ago

Brought a charger, is this Fake or Real ?

How to know my charger is fake or original

I have brought a new charger for my OP Nord CE3 not from one plus but from local store but he said it's original I have to order it from company.

Can anyone know how to check it's fake or real ?

One Plus 80W Supervooc

Update :Guys it's Original i visited oneplus store and they said it's og

u/AntibioticCefaxime — 8 days ago