r/OutbackSteakhouse

Went into the location in Greensboro NC on Westover. I don’t dine in anymore because the service is abysmal. I used to get great service at the bar, but that went to hell 3 years ago. So I order takeout and sit outside.

Today I had to find someone to take my takeaway order. Order took 20 minutes. Four families sitting in the entire restaurant.

Alice Springs chicken is now $22? Used to be $13. I asked for an unsweetened tea while waiting. Sure, no charge. But no lemons, she said. Maybe I could have a club soda? The girl at the hostess station says “sorry we only carry Pepsi products.” Seriously?

Now that I think about it, I rarely go out to eat anymore. Either it’s too expensive or the service is crap, or both.

I worked at the Melting Pot in Atlanta when I was in school. It’s a tough life, but I worked hard and had fun…better than digging ditches or working retail.

Maybe it’s not an Outback thing. Maybe it’s a sign of the times in America.

Well, I remember some amazing meals and great times over the past 35 years since I first discovered Outback.

Thanks for the memories. That’s the only thing that remains.

Ive worked for outback 15 years now and in my experience they’re consistently making decisions that make you think “yea they haven’t stepped foot in a store in x amount of years” managers won’t like this but I believe They should make their salaried managers handle the rock up. First and foremost absolutely no one is as excited about the rock up as the managers and in my store the rock up just wouldn’t happen without the managers constant nagging starting at 545 so you know they are available to handle the task. last night I had a full bar at 6 several tickets on service bar multiple new bar guests to greet, am I crazy or is it extremely hypocritical for corporate to say that we need to provide amazing service to every guest but in that moment I’m supposed to make those drink tickets wait several Minutes and make those new guest wait another 10 minutes to get greeted because I have to stop service to make sample drinks for every single person at the bar and lead a pep rally? There’s no reason why the manager who’s standing at service bar reminding me Over and over again to do the rock up can’t comeBehind the bar and do it so I can keep taking care of guests! Last night as I was passing out the samples some of the new guest tried putting an order in and I had to tell them I’ll be right with them in a minute and as I began the rock up 3 of them
Got up and left. Honestly can’t blame them their grown ass man of a bartender cares more about a pep rally then serving them

I am actually going to quit. I have been working at Outback for almost 3 years and am truly at a fucking loss. I don't know if this is company-wide, but they just rolled out a BUNCH of new changes. We're going back to old uniforms, new menus, etc. I feel like they fucking change everything every damn quarter. But since I'm a bartender, I now have to do this "Aussie Rock up" bullshit. I am not a shy person and I am not afraid of public speaking but truly this is humiliating. I want to be taken seriously and this is the stupidest fucking thing this company has ever done. Supposedly it's meant to drive traffic and I get it, but have the managers do it?!?!? I don't know. I can't explain why exactly it bothers me so much but it's just sooo stupid. To have to scream out to the whole restaurant about a drink sample and then say "Aussie Aussie Aussie" and then the bar guests say "Oi Oi Oi" AND THEN be told I didn't do it well enough my manager and being forced to do it again... I don't know. This is kind of ridiculous. I am going to start applying at other jobs again. I had a second job that I recently quit and now I'm definitely regretting that. And on top of that, the company wants us to get eye level with EVERY TABLE and like sure, I get it. But you have to FEEL THE VIBE OUT. some people don't like that! I would go out to eat to the same place very often when I was younger and there was this one server who would always kneel down and it felt degrading. I do sit down with some tables but not every single one. They are encouraging us to either kneel, pull up a chair, or sit at the table with guests. EXCUSE ME!?!?!? If I went out to eat and my server pulled up a chair uninivited I would be like uhhhhhhhh. There is a professional limit we should maintain...

I started working at outback at 16 years old, honestly really one of the best jobs I’ve ever had. Worked my way all over the restaurant but spent most of my time in the kitchen. I was an akm, catering lead, line cook. And I loved it because of the people I worked with. They were all amazing. But to my surprise a lot of people come and go in the span of 5 years. Even I ended up leave my home to move to a new place and experience living somewhere else. I transferred to another outback for the job security knowing I’d have a job set up in a new place far from where I grew up was comforting but I wasn’t expecting how different it would be and I really hated it.

But the main part of the story really is now I have 17 T shirts 1 chef coat, 3 key shirts, and 10 hats. What should I do with all of this? I have quite a few newer shirts I l realistically have 10 cook shirts that are new enough I would give back to another outback in the area but not the store I quit from 😂 or should I just give them to goodwill and have a whole bunch of outback uniforms just floating around.

My family rarely goes out to eat, but we had a gift card for Outback so tried it. It could have been a bad day, but I was very disappointed. Our Bloomin’ Onion was tiny. He didn’t say anything to us, but I heard our server offer our neighboring table a free extra one because theirs was so small. My daughter ordered the 6 oz filet, but for $30 it looked sad and poorly cooked. My son’s fried chicken sandwich was chewy. My wife and I got burgers. They were mediocre. It was nice to relax with my family and not have to cook, but we will not be returning.

What’s up with the ridiculously peppery seasoning on the steaks? A couple of months ago we both ordered steaks, a ribeye & a center sirloin. We should have sent them back because they were so peppery tasting they were almost inedible. I asked the server about it & only got a cursory “next time ask for light seasoning” response.

We went again last month & I specifically asked for barely any seasoning. It tasted ok but when I ordered the $10 take home steak I had them do no seasoning.

I want my steak to taste great but something definitely has changed in the last year with their seasoning.

We had a similar experience at Longhorn last year, same type of overly peppered taste.

Help please and thank you!

I worked at an outback in Baton Rouge and left recently, and it was genuinely so bad I think everyone needs to be fired. I don’t want to be identified to the store or the people who worked there as I fear retaliation if they say I reported them. But it’s serious.

-Managers sleeping with/flirting with servers
-Managers going out to bars with servers and taking drunk ones home
- Managers buying hard drugs from/smoking weed with regular employees on the clock outside in the back
-Managers punishing people they didn’t like/complained about conditions with less hours
-Managers messing with timesheets (one guy in the kitchen was guaranteed to be clocked in for 40 hours no matter what he actually worked as long as he came in when they called him, he told me once) (and clocking us out at close/30 mins after even if we were later closing)
- All employees allowed to hit vapes/weed pens in the kitchen on the expo line
-Multiple employees freely allowed to take things from the store (free alcohol/food/gloves) (some even called it grocery shopping and came with plastic bags)
-Managers openly drinking during the shift (pouring drinks into foam cups from behind the bar, not even bringing in their own) and getting so drunk they stop being functional
- Managers giving/having swipe cards taken by bartenders who then openly comp off tickets paid in cash to keep all of it when they don’t think they made enough (Bartenders bragged about this & making 2,500 a month or even more, buying brand new vehicles etc)
-Bartenders also did this for servers they liked
-Bartenders and managers serving underaged customers and employees they liked/knew frequently (one of our SAs was 19/20 and they made her drinks before they all went out all the time)
-Employees so drunk/high they overdosed or spoke complete gibberish and caused 50+ min tickets
-Hosts so high and hitting weed pens that customers complained after I got to their tables
- GM so drunk sometimes he was useless and employees had to manage issues themselves
-tip adjustments (two bussers working, if they thought one worked harder they’d change the tip share and give one busser $80 and the other $20)
-Going into the building after hours (after they would go out sometimes they joked about how they used to unlock the doors and go back inside for stuff at 3am)
- So much stealing basically

I don’t want to talk to HR but I want someone to know, so how can i address this above the GM store level. He knows and he’s fine with everything so I just don’t want him to be able to sweep everything under the rug. And obviously all the employees make so much money they don’t care and they’ll protect each other. Somebody just needs to watch the cameras and see what’s going on. Something has to be done before someone is genuinely hurt, or if someone decides to look into the theft and everybody gets together to blame one person and scapegoats them when it is everyone there. I think it’d be horrible and a lot of the actually good employees suffer heavily because all the worst ones are all friends and they’re the ones acting like that.

(Posted on behalf of a friend)

Hey guys, I got hired at Outback. I have several years of serving experience at different restaurants: both local and chain owned. After looking at some posts here, I see endless soup and salad. (Olive Garden Flashbacks lol. is it as chaotic as OG?) Outback is the first chain i’ve worked at in a while and i’m currently memorizing their menu before training. So far, i’ve seen their allergen menu online and i love how organized it is in terms of every allergen being listed onto items. What are some key goals and values Outback has for their servers that I should know? Maybe like some good upselling points specifically for outback? How would you say work life is there? Are there any pros and cons to their menu or any key details i should know that way i could prepare. Anything is appreciated! Good and bad.