r/Panera

I just gotta vent, I am so ready to pull my hair out.

For my store, the summer is the slowest time; I get it. But I am so tired of "save labor, save labor" followed by "why is your speed so bad? You need to correct this." I could if you'd let me have people. Noone wants to be called in, they'd rather be scheduled. I am an AM for my location, our location doesnt have Sat thru Mon AM baker nor do we have a weekend PM baker. Its a complete mess, but because we "miss labor" during the week, I have to drown over the weekend.

If it wasnt for how flexible my GM is for things going on in my personal life. Id leave so fast

I actually really like my managers and coworkers, I just hate dishwashing and have been doing it for over 2 months with no opportunity to do anything else. I’ve already had multiple talks and schedule changes, but dishwashing atm feels like a position I’ll be stuck in for a while. Regardless, I just want to work elsewhere. How should I go about this in a way that’s respectful? I’ll even do the 2 weeks notice, I just don’t want to work for Panera much longer.

Does anyone know why would my work schedule not be posted for the upcoming week after this one ? I’m only seeing I’m working until Friday July 10. And schedules are supposed to be posted by last Thursday.

js first time in my life span going to panera and js wanted to try it once

It was finally slow at Panera, Hallelujah!! Power went out at 7:25, I left at 8:20 and it was still out when the closers left. Also, we made a hamburger, ahem a “panburger” which was so good and attempted milkshakes. The chocolate one was delightful but not thick enough.

My store has consistently had issues with our lines. Our store is unfortunately a T-line set-up. Multiple times our middle line has broken in some way. It just broke again about a week ago (although it was fixed within the past month, and has probably been broken far longer) meaning we moved all of salads to the other side line. Okay, annoying but not world ending. I came in today for my salad shift and the lids were down on the salad line. Weird. And I noticed the display was off for the temperature. Finally I look inside to realize the damn thing is full of ice and that line has broken too.

So now we only have one functioning line and salads are being used closed full of ice. No, it's not temping properly, I checked. Nothing below 43 on the top line, but underneath they actually went down to 36. This is going to make someone sick, right?

I'm just tired of things breaking completely and we're ignored when we mention noticing something slightly off. I hate it here.

Does anyone else have any customers that get crazy discounts and have multiple orders that are free? We have two ppl at my store and me and one of the team managers are trying to figure out how and are debating on going to corporate about it because it’s really weird and suspicious 😭 like they’re doing rpu or to go at kiosk (to go only store with not really any cashier)

I'm talking about the BOGO5, BOGO50%, free bakery with entree, etc. ones that we get every Saturday.

Does anyone know what hazelnut syrup they use? or the closest to it? (not the new hazelnut mocha, just the regular one!)

you closed last night, left at 11 pm because this new tl-mic you’re training refuses to let any single corner be cut and it has to be all by the books.

personal reasons happened, you didn’t get much sleep. say, 2.5 hours. you wake up with a horrible headache and your period started!

you DID request and get this day approved to be off months ago, but your options were either be guilt tripped or open. you chose open.

you wake up at 5 am, you pop 3 excedrin and go to the gas station for 2 redbulls and go to work.

you get there at 5:20 and go inside. you start your tasks and wait for your line / reg openers to get inside.

6:20, you notice no other car is in the parking lot. your two openers aren’t here yet, so you start opening the line just because you finished your stuff already.

6:45, you start to get scared and debate calling them. you decide to start making eggs.

your reg opener finally shows up at 6:57 but it’s okay you guess

your line opener just never shows up. she has a history of no call no show so you get irritated.

your gm & one other associate is supposed to be here at 7, and it’s 7:06 right now…

soon it’s 8:12 and you’re here without your line opener, your gm, or your 7-3.

you try to call your gm, he doesn’t answer and it doesn’t even ring.

you call your agm, she answers, and says she’s 4 and a half hours away for the holiday.

times aren’t that good because your reg opener doesn’t know anything besides reg, and it’s BUSY?

🫩🫩🫩

lord save me, typing this hiding in the office for a few mins

Has anyone heard about this? I overheard some upper management on a bsr talking about this.

I have been working at Panera almost 6 months and I am grateful to have been made an MiC in such short time.

I have people coming all the time asking for “pizza” and all I can say is no sorry, we don’t have that anymore. Some people completely walk out when I disappoint them with the news.

But anyways, how good were they?! I am curious about anything to do with these sacred and mysterious pizzas.

Just for any former BTS that still participates in this sub, I just received notice of a class-action lawsuit in the mail pertaining to BTS overtime pay. Y'all may wanna check your mailboxes, it says we have until Aug 10th to join in. Could get some money from this like the last one lol.

Basically just what it says on the tin. How much notice do you (shift supervisors and above) usually have to give your GMs if you want to request time off?

My cafe got a new GM at the beginning of the year and this one is very different than the last one. I’m curious how they compare to others. I was invited to an event with some friends at the end of this month (over three weeks from now) and just had my request off denied because the manager schedule had “been completed for weeks.” It’s important to note that our store’s manager schedule is never actually set in stone (at least not in practice) and does change sometimes. It’s also worth noting that we have at least one other manager that could swap days with me without issue.

I know a manager needs to give more notice for a request off than other associates since our job has fewer possible people that can cover it. I’m fully aware of and accommodating of that. Still, this seems excessive to me.

What do y’all think?