r/Printify

Hey, so I have an issue. I uploaded like a million file designs for different t-shirts that I wanted to make mostly stuff that print if I won't even print anymore because let's be honest they're kind of bootlegs of like band stuff that I want and that's fine whatever. However, I lost my computer well actually I broke it and I don't have any of those files anymore and I just want to recover them from the website or the app and it just won't let me. When I go to my file library the only option it gives me is delete or change name. Does anyone know how I can get these back? They're my designs and when I use their like little help chat thing it's absolutely useless.

I've got orders that I set to go with Shirt Monkey which were created on the 19th June and they still haven’t shipped. They auto routed to Printify Choice.

3 rounds of live chat messages later I finally get a resolution (according to Printify) which was simply, we've been in touch with the print provider and they don't know when they will ship.

Great, my customers will be happy with that.

So, I reprocessed all orders manually with Print Clever. If they get two shirts, its better than no shirts. Or, so I thought. They only bloody re routed them back though Printify choice as well, but not right away. I checked that they had stayed with Print clever, only now when I noticed these also haven't shipped I checked and have see the re route.

If I manually select a print provider - I want to use that print provider. Ffs.

I just want my customers to get there fricking t shirts and my eysy account to now show orders that are 9 days over due.

I've spent £93k with Printify though my etsy store and also have an Amazon storesand Shopify trickling revenue there way.ive had enough with this BS custkenr service.

Anyone got any recommendations for a viable alternative print provider?

Anyone from india tried this? how is it going

Hi everyone,

I'm currently working on launching my first clothing brand. I have a strong vision for the brand, and I've already spent quite a bit of time designing the identity, building my own custom website from scratch (hosted on Vercel), creating the branding, and planning everything out.

The problem I'm facing now is manufacturing.

Because my starting capital is quite low, my original plan was to use Printify. I like the fact that there's no inventory risk, but after researching more, I'm starting to worry that it might not match the image I'm trying to build.

For example, someone visits my website, sees a premium-looking brand, then clicks "Buy" and gets redirected to a Printify Pop-Up Store or another external checkout. I'm worried that this could reduce customer confidence or make the brand feel less premium.

Another concern is the product itself. With Printify, I'm limited to blank garments and small print areas. My long-term goal is to create clothing that has its own identity, not just graphics printed on blank T-shirts.

So I'd really appreciate advice from people who have already been through this.

Here are a few questions I have:

• If you were starting today with a very limited budget, would you still choose Printify?
• Are there any better alternatives to Printify that are more suitable for building a premium clothing brand?
• Are there manufacturers that offer very low MOQs (around 10–30 pieces) while still producing good quality garments?
• Where do you usually look for manufacturers? (Alibaba, Made-in-China, Turkish manufacturers, Portugal, agents, etc.)
• Have you worked with any manufacturers you'd genuinely recommend?
• Does anyone know manufacturers that are willing to work with new brands or students?
• If you have any trusted contacts or factories you've worked with, I'd really appreciate any recommendations.
• At what point did you move away from Print-on-Demand and start manufacturing your own products?

Does anyone know what is going on with Jondo print providers as Printify have had them between 6.3 to 6.5 for over 6 weeks now. Most of my wall art listings are with them as I thought they were good quality prints. I also thought Printify gave them a lower review score because of shipping delays and production times but I noticed today they say the print quality is 6.3 I just do not want to have to swop out 120 listings and make new ones with another provider as the poster I chose only deals with Printify choice or jondo and is different from other posters other print providers offer.

Dear Printify,

US-based seller here. I sell Bella+Canvas 3001 t-shirts both domestically and internationally. I'm not so much wanting to "rant" than to offer a critique of your Printify Choice and Global Fulfillment programs, and suggest for a potentially better approach.

I have tried Printify Choice (PC) and found it to be less than ideal, because I have no real control over which provider will get the order. They might be a 9.5 or more like a 6.9, there's no telling. The prospect of having my products fulfilled by a 6.9 or 7.1 rated provider is very unappealing to me.

Global Fulfillment (GF) is a step in the right direction, sort of. It handles orders domestically within the USA, Canada, Australia, the UK, and the EU - which is where the majority of my customer live. Sadly, GF's current selection of B+C 3001 shirt colors is very disappointing. Across all my products I currently use 30 B+C colors, but only 7 of them are available via GF. Having only 20 colors available via GF is very limiting, because I use lots of very vibrant colors for specific listings. Yet several existing non-US providers actually do offer nearly all of the colors I use. ~sigh~

What might be better - and maybe this is already your ultimate goal - would be a program where the seller can pick multiple providers around the world to fulfill their products, based on their individual needs.

So... Please consider setting up a way where sellers can select their own collection of specific providers around the world to fulfill their orders. For now I'll call this concept Printify Provider Select (PPS).

PPS may theoretically let me select any number of providers across the planet, but for my purposes I would only need to select 5 - one for each of the above named markets, based on whatever shirt colors they might regularly offer.

Thus in my case, I could select SwiftPOD or Stylus for the US, Shirt Monkey or T-Shirt and Sons for the UK, OPT OnDemand for the EU, The Print Bar for Australia, and Print Geek for Canada. This would yield me a team of providers with ratings of ~8.5 or better, and my nearly all my customers would get domestic shipping rates... except (for now) my Japan and Korea customers 🫤

PPS would be a truly excellent if not perfect solution. Based on my choices above, I would have to switch out or drop 3 or 4 shirt colors to get my products to match up across all 5 of my selected providers. That would be much better than having to drop 23.

Anyway, I just wanted to share this idea with you. I think the key here is to either let the Seller select their GF providers, or allow them to block providers they don't want to process their orders for whatever reason.

Thanks for reading... TBB

Hello I’m trying to find someone to do an all over print. I’m have a design and templates to assist with it. I’m not really looking for something thin I’m mainly looking for a cotton and comfy sweater print.

This is the first time this has happened to me.

Today almost all of my Etsy listings got updated at the exact same time. I didn't edit or publish any live products in Printify I only worked on some draft products.

In the past Printify has also changed my listing prices and even removed my personalization options so now I'm wondering if this is related

Has anyone else experienced this today?

Is there any way to stop Printify from making changes to existing Etsy listings? I prefer managing my listings directly on Etsy and only using Printify for fulfillment

And I think my seo has also been reset

What kind of piece of shit company deletes all of our creations like this?

My hobby store had the payment method turned off without my knowledge (WooCommerce deprecated Stripe plugin and introduced "WooPay" which required resetting it up) but I have been too busy to do anything about it.

Not a big deal, just a hobby for me. Turned it back on, got orders from customers and even ran ads and made my own orders - now people are angry and I cannot fulfill their orders.

This is the most ridiculous bullshit I've ever seen in this space ever.

Fuck Printify and fuck Printful, any non-shitty providers out there?

Edit: Going market rate for a store with 600 designs at 300 DPI would be about $0.02 / month. They could have sold "design hosting" for $5 a month and allowed artists / hobbyists / low sale merchants to retain all product setups while generating a giant profit. What a stupid decision.

Edit 2: I did reach out to Printify customer support chat bot (very upset and cursing I am afraid, my bad), someone there has claimed to have restored many of my products, it's only about 5 designs or so but credit where it is due at least they did something.

I helped a local Golf Club create their own product. She’s in Printify the online website where you can create your stuff and sell it and I spent about three weeks working on their order going back-and-forth, making sure everything was perfect. They refuse to submit it on their end because they can do that on the website, submit it all and make sure it’s all correct and buy it from there and they wanted me to do it all so they wrote me a check instead of paying with the credit card and then they receive the shirt and it’s supposed to be embroidered not printed, but they were printed on. So now they want them re-printed or refunded, but Printify won’t do it and I’ve escalated the situation with Printify to try and figure out a way to get there either their money back or get a discount or anything along those lines get reprinted, but I’m still waiting to hear back from them and they’re refusing to give me the mess up order back so I can send it back to Printify, which is gonna be required if they do a refund or reprint so I don’t know what to do

Can they sue me for the full amount? Do they see Printify? Do we both eat the cost? Do I need to pay them back in my responsible for paying them back for the product being wrong?

Is anyone else having this issue with Monster Digital? I ordered 5 Gildan 5000 t shirt samples fr them, all basic black and white tees with simple designs on them, 3 of them being simple word phrases and two being simple graphics. All 5 of the prints were horribly uneven, none were centered on the shirt. Every print was at least at a 3 degree tilt instead of being even horizontally with the shirt. One was genuinely almost a 45 degree angle, and it was just 3 words. How am i supposed to have any trust in this provider that is so highly rated in their site to provide quality and accurate prints to my customers? What are some other more reliable providers you guys can recommend me?

I closed my shopify store 6 months ago. I need some custom shirts for an event, thought I’d used my Printify account and order samples. The shirts I use to sell for $32 (making profit) are now $40 a piece just to order samples after shipping (no profit). How is this sustainable for any business?

Most Shopify merchants assume AI visibility is something you cannot control. You either show up in ChatGPT answers or you do not. Turns out that is completely wrong.

I ran my competitor's store through Shoptank and it showed me every single source ChatGPT and Perplexity are using to recommend them. Not general advice. The exact sources. The exact URLs. Ranked by impact.

How to use Shoptank app

Here is what came back for one query in the running and anti-chafe niche.

Competitor was the number one high impact source. Cited by both Perplexity and Claude for multiple queries. That one site has more AI engine reach than anything else in this category. Getting a product mention there is the single highest return move available right now.

YouTube was number two high impact. Perplexity is actively pulling YouTube videos to answer product questions for runners. One product demonstration video targeting the right question and you are inside a source AI already trusts.

runnersworld.com was medium impact. A mention in their gear or training content puts your brand in a source AI engines consistently pull from in this niche.

Reddit was also medium impact but completely free. Perplexity mines running subreddits actively. Answering the right thread authentically with your brand is a same-week move that can change your AI search position within days.

Shoptank also generates a full competitor outranking game plan automatically. It tells you which five sources to get into and exactly how to open each opportunity.

How to outrank competitor on ChatGPT using Shoptank

The merchants showing up in ChatGPT answers right now are not doing anything complicated. They are just in the right sources. Now you can see exactly which ones those are.

App link: https://apps.shopify.com/shoptank

Happy to answer questions about how to find the right sources for your specific niche in the comments.

I’m trying to figure out if this is a normal Printify issue or something more serious.

I run a store selling original hand-painted artwork that I create myself, then digitize into high-detail designs. These are positioned as premium, niche products, not generic print-on-demand items.

I recently placed a test order from my own store (just went live couple of weeks at max)

What I received was:

•	Completely wrong design/style (not my artwork at all)

•	Damaged item on arrival, it was a generic toy product instead of the actual product 

I have already submitted an issue with Printify support, but I also wanted to ask here because I’m hoping to hear from people with real experience using Printify long-term, especially with art-based or higher-end products.

What I’m trying to understand:

•	Is this a common print provider issue or just bad luck?

•	How often do wrong designs like this actually happen in real stores?

•	How do experienced sellers maintain consistency with detailed artwork products?

•	Is Printify reliable enough for premium, higher-priced art pieces?

Because if this can happen on a test order for a high-detail original artwork product, I’m concerned about scaling this for real customers.

Would really appreciate honest feedback from people who’ve dealt with this before.

Printify used to be quite fair in understanding the customer experience. After five business days with no update from the shipping provider, we could request a reprint and get approved no problem. It still felt long, but at least it allowed customers a chance to still receive items for the events and holidays they order for.

Now, the line seems to have shifted to screwing over the people who make them money. From what I gather by their undocumented policy, it seems that it is now five business days of no movement in addition to at least three business days after the expected delivery date.

Printify seems more concerned with protecting the printing companies who don't sell their products compared to the people who market the products for them and actually make them money.

I am sure print providers don't like reprints, but that is what happens when they FAFO with terrible delivery partners such as DHL.

Printify...please be human and understand the customer experience. If we have to wait two weeks to qualify for a reprint, another few days for the reprinting, and then another seven days for delivery, you are asking customers to order about a month in advance.

That is NOT realistic by any stretch of the imagination especially in our Amazon world where people get irritable after three days.

To top it all off, I hate having to deal with the low life copy and paste peons they call customer service specialists.

Printify - treating the people who make you money is not a business strategy. It is corporate suicide.

Stop protecting your print providers so much and put your actual customers (and their customers) first.

When I first started using Printify, my biggest goal was simple: get products online and see if anyone would buy them.

At that stage, fulfillment was pretty much the only thing I cared about.

Now that I've been doing this for a while, I've noticed my focus has shifted.

The orders are getting delivered.

Customers are receiving what they ordered.

But lately I've been thinking more about what happens after that.

How do you make customers remember your brand?

How do you create something that feels distinct when so many stores are selling products in similar ways?

The tricky part is that one of the reasons I chose print-on-demand was to avoid inventory risk, so I don't really want to jump into ordering large quantities of products just to experiment.

I'm curious if this is a normal stage for POD sellers.

Did anyone else reach a point where the challenge stopped being "how do I fulfill orders?" and became "how do I create a more memorable brand experience?"

Would love to hear how others approached it.

Hello! I just opened my Etsy store and I'll use Printify as my print-on-demand partner. I’m based in Spain and plan to sell to customers in the US using US-based print providers. From what I’ve read, in this case neither the customer nor I would need to pay VAT.

However, I have one question: when I pay Printify for an order, will they charge me VAT for their services? For example, would I have to pay (production cost + shipping) × 21% (Spanish VAT)?

I’m asking because when I set up my Etsy store, I paid €16, and my Etsy account now shows a balance of -€3.36 due to VAT. So, I’m wondering whether a similar VAT amount will be added every time I pay Printify for an order.

Thank you in advance!