Termination fee for Holland2Stay contract with minimum 12 months
Hello all,
I'm living with my GF in a H2S apartment since this May and thus we still have about 8 months left of our contract. However, our neighbors have been an absolute nightmare. Screaming and throwing things (they're likely a couple) literally at times such as 2, 3, 4, 5 AM. No stopping them. We called the police more than a couple times, and been in constant dialogue with H2S about this. About a week ago, for some fucking reason, I came home from work and my door was barricaded with furniture that was thrown out by these neighbors, because apparently they had something against the guy who lived in our apartment before us and they thought he was still living there.
Anyways, needless to say it's a nightmare to live here. However, H2S say they are not able to do anything about our neighbors besides "talk to them", but bear in mind after the police we sent to their door talked with them they just continued the way they were after the police left. That's why we want to be able to cancel the contract early and move, because we cannot live like this. We are in this sense being nice, because it seems more fair that our neighbors should move than us, especially considering they are constantly breaking rules such as being quiet in the night-time, occupying shared living areas with objects and even having family/friends SLEEPING IN THE COMMON AREAS (police was called to stop it, not by us that time).
When we ask H2S about if this is possible, they say they will "likely" charge a termination fee, considering we have minimum 12 month contract. First of all they are not giving any clear idea what this would be, as in, like one month's rent or 8 month's rent? And further, they also told us "it would not be fair to charge you a termination fee", but this was over phone, and when I told them that they said this earlier, they said just "well we still need to charge you the termination fee".
We are still contacting police whenever they keep fighting and waking us up in the middle of the night, and we're expecting to get free legal help in the near future through Juridisch Loket, but we still have no guarantees we can get out of this.
Just wondering if anyone know anything about cases like this, how this plays out legally, and what opportunities we have. Thanks in advance.