
Need advice for my cat’s prescription food
Asking here because I don’t know where else to ask anymore.
My cat is in renal failure and eats a prescription diet. I’ve been ordering it from vetsource, but recently I haven’t been able to get it due to an issue with my account. I called the vet (VCA) and they said they can put in an order for me but they seemingly never did because I was never charged and never received it. I called again today and the person I talked to didn’t know how to help me. Vetsource customer service couldn’t help me either. I have less then two days worth of food for him and then he’ll have to go back on not prescription food again for an indefinite period. His disease will progress and he will die if he doesn’t have a prescription diet. Does anyone know a way for me to get him his prescription food? He gets royal canin and as far as I’m aware there is no way to buy it without a prescription but the prescription went straight to vetsource and I don’t have a written one. Im at a loss