r/SaaSSolopreneurs

I've made conversations with few founders here over the past couple weeks about why customers cancel.

Most of them track the rate of churn , not the reason and the ones who track the reason use normal survey and do not get good results ..... Also Nobody follows up on the answer.

So you know something is wrong, but not what.

One founder I talked to said something that stuck with me: "I don't need a dashboard. I need to know why."

Curious how others here handle this. Do you actually ask your customers why they leave, or is it mostly a guess?

What would you recommend? I spend all my time looking for SaaS ideas without really knowing what to launch. I’m interested in tech, cloud, finance, and real estate, but finding a problem to solve is really difficult—can you help me?

For founders who have built a SaaS product:

What was harder for you?
A) Building the product
B) Getting the first 10 customers
C) Keeping customers
D) Everything after launch 😂

Would be interesting to hear what everyone experienced.

Hello everyone,

I am trying to better understand the small, everyday problems people face, whether personal or professional. I’m not looking to sell anything; I simply want to learn more.

What problem keeps coming up and costing you time, money, or energy? Is it a repetitive task, paperwork, a complicated organizational issue, or something else?

And if you’ve already tried solutions to fix it, what didn’t work for you?

Thanks—I’ll read every response.

I've been running r/LaunchMyStartup, a community for founders and indie hackers to actually launch what they're building and get it in front of other builders.

The idea is pretty simple: build something → launch it → get feedback from other founders.

I've noticed that getting attention for a new product has become increasingly difficult. Reddit can be noisy, and a lot of the dedicated launch platforms outside Reddit either feel crowded or push you toward paid promotion.

So we're experimenting with building a lightweight version of that inside a community, rather than another standalone launch platform.

Starting this month, we're also introducing Startup of the Day.

Every day, we'll look at the previous day's launches and highlight the ones that received the most community support. The idea is to gradually turn it into a friendly competition and, as the community grows, develop better ways to recognize genuinely good launches.

So if you've recently launched a SaaS, are about to launch one, or just want a place to put your product in front of other builders:

r/LaunchMyStartup

Would love to have some of you launch there and help us shape what this becomes.