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r/ShopifyPros

▲ 1 r/ShopifyPros

Looking for a few Shopify merchants to try my app and tell me where it sucks

I've been building a Shopify app for a while and I'm at the point where I need people to actually use it instead of me sitting there convincing myself that everything makes sense.

The app is still pretty rough around the edges. There are definitely things I need to improve, and that's actually what I'm trying to figure out right now.

One thing I'm particularly interested in is how easy it is to understand and get started with.

I'm a developer, so there's always a risk that something feels obvious to me but makes absolutely no sense to someone who isn't technical. I've tried to hide as much of the underlying complexity as possible and keep the experience focused on what merchants actually need to do.

So I'd really like to know:

  • Can you understand what the app does without me explaining it?
  • Is the onboarding straightforward?
  • Are there places where you get stuck or don't know what to do next?
  • Does the terminology make sense?
  • Does it actually help you get something useful out of your store data?

It's completely free right now. I'm mainly looking for a handful of early beta users who are willing to try it and give me honest feedback.

And if I eventually monetize it, I'll make sure the people who join during this early beta stay free forever.

I'm not expecting the app to be polished yet. In fact, I'd prefer people who are willing to tell me "this makes no sense" or "I expected this to do X" because that's exactly the kind of feedback I'm looking for.

If you're interested, comment here or DM me and I'll send you access.

I'd genuinely appreciate the help.

reddit.com
u/Suitable_Ranger2512 — 3 days ago
▲ 5 r/ShopifyPros+3 crossposts

No sales in June :( -Understanding niche market for sensory products and platform to sell better

I own a sensory niche e-commeser digital platform providing behavioral sensory materials of kids and adults. I am running a brand on Shopify
sensoryspacesolutions.com
I started in March and by April, I made couple sales, and in May I had good 15 orders and now June went completely dry with 0 order till date. Anything I did wrong or is it just the timing / season. I though summer would be relatively busy, but im shocked nothing came through this month. I haven't change much in my flow, if anything have more therapist recommended tools on my catalog. anyone faced similar situation in the past?

I'm marketing my product and selling them on Ebay apart from my own store. nothing from there as well!
some folks said its better I sell on niche platform for niche products. Anyone aware of any such platform where I can sell my products particularly aiming for sensory - ADHD, autism , special needs support?
My catalog focus is :
motor skill, proprioceptive and vestibular

u/National_Leave1415 — 9 days ago
▲ 2 r/ShopifyPros+1 crossposts

How to Build a High Converting Shopify Product Page With UGC Videos and ...

I have been studying high converting Shopify product pages and there are two elements that keep showing up together on the best performers. Most stores have neither.

The first is UGC video. Not a polished brand video. Real reels of the product being used by actual customers, placed right next to the add to cart button. These build trust in a way that photos and copy cannot. A customer watching a real person use the product sees proof it works and proof that other people bought it. That removes hesitation right at the point of decision.

The second is upsell add-ons placed right next to those videos. This is the part most stores get wrong even when they do use upsells. They bury the add-on at the bottom of the page or in the cart. But the highest converting placement is next to the UGC video, because that is the exact moment the customer is most interested in the product. They just watched it in action and they are excited. Showing a complementary product right there captures that momentum.

The combination works because of sequence. Video builds the interest. The add-on captures it while it is peaking. Separately each one helps. Together they compound.

To set this up I use two apps. The Libautech Shoppable Video UGC app which is free for the video reels, and the Libautech Bundles and Upsell app with AI recommended add-ons placed in the same section. Both are no code.

If your product pages are just photos, a description and an add to cart button, adding these two sections is one of the highest ROI changes you can make without touching your traffic or ad spend.

UGC app: https://apps.shopify.com/libautech-shoppable-ugc
Upsell app: https://apps.shopify.com/add-upsell-cross-sell

Happy to answer questions about placement or which UGC content converts best in the comments.

r/shopify r/ecommerce r/entrepreneur

u/Inner-Sink8420 — 7 days ago
▲ 4 r/ShopifyPros+1 crossposts

For Shopify merchants: are you changing product descriptions for AI shopping, or keeping structured attributes separate?

I've been working through this question on a small Shopify catalog and I'm increasingly convinced that trying to make the product description do both jobs is the wrong approach.

The description still matters because it carries context, positioning and the human explanation of the product. But structured attributes give commerce systems cleaner values for things like material, audience, product type and other product-specific constraints.

So the model I'm leaning toward is: keep the storefront copy written for humans, while completing the structured product layer separately instead of stuffing the description with machine-oriented language.

For anyone working on Shopify catalogs now: have you changed the actual product copy for AI shopping, or are you concentrating on category attributes / structured product data instead? Have you seen any evidence one way or the other?

reddit.com
u/Nsolvia — 9 days ago
▲ 3 r/ShopifyPros+1 crossposts

Ecom Founder Community

I started a Discord server yesterday called The Ecom Collective because I realised how lonely building an ecommerce business can be.

Most of my friends aren't in ecommerce, so when something goes really well (or really badly), there aren't many people who genuinely understand what you're talking about.

The idea is simple. A place for ecommerce founders to:

• Discuss ideas and strategies.
• Share wins and failures.
• Ask for help when you're stuck.
• Learn from people at different stages of the journey.
• Make building a business feel a little less lonely.

Whether you're just getting your first sales or doing six or seven figures, everyone is welcome as long as they're happy to contribute and help others.

If that sounds like something you'd enjoy being part of, let me know and I'll send you an invite.

reddit.com
u/NoNeedleworker8427 — 12 days ago
▲ 7 r/ShopifyPros+3 crossposts

Shopify Support tools: Is anyone else's support software cost scaling faster than their order volume? How much are you actually paying for AI support once you add up all the fees?

So based on all I have seen and from experience, Most AI support tools price on some version of per-resolution, per-seat, or credit pools. Looks fine on the pricing page. Then order volume goes up, support conversations go up with it, and the bill goes up faster than either. A few tools even double-bill, the automated resolution counts as a normal ticket AND gets a separate AI fee on top of it. Nobody explains that upfront, you find it on the invoice.

For the last 7 years I've worked support and CX across ecommerce and SaaS, most of it Shopify-specific. I did a stint at Replo (YC S21), worked on a Shopify compliance app, and spent a long stretch at an agency managing support across roughly 60 enterprise Shopify stores at once. Different brands, different products, same recurring problem: every AI support tool I touched got more expensive the better it worked. Per resolution, per ticket, stacked on top of whatever the base plan already cost. Automate more of your support, get billed more for the automation. That always felt backwards to me, and I watched it hit real stores' margins during their busiest months, which is exactly when they needed the automation most.

The other thing that bugged me: a lot of these tools answer questions and stop there. Someone asks about a refund, gets pointed at a policy page, still has to email you anyway. The actual time-consuming part of support, changing an address, processing a return, applying a discount, still lands on you.

So i am genuinely curious: what are you all actually paying once you count every fee, and does it scale with volume the way the sticker price suggested it would

Disclosure: I'm the founder, posting this directly rather than through a marketing account. Arbyn is an AI agent for Shopify stores that handles support and sells on your storefront. The difference from most "AI chatbot" apps: it doesn't just answer questions, it executes real Shopify actions.

What it actually does:

Live order status lookups Refunds, cancellations, discounts, gift cards, reship, and returns, approval-gated, you get a one-tap approval, then it runs the actual Shopify mutation itself

Sells on your storefront: product recommendations, upsells, live chat sales assist

Learns your store's voice over its first 50 convers

https://apps.shopify.com/arbyn. If you also support multiple clients on shopify I'd like to speak to you as well

u/decentBab — 14 days ago